I had a really positive experience with BSB Bank. The staff were very professional, friendly, and attentive they made the process smooth and easy. The waiting time was reasonable, and the branch itself is clean, well organized, and welcoming. As a foreigner, I was pleasantly surprised that the whole process was quite easy and straightforward. Overall, it’s a reliable bank with excellent customer service, and I would definitely recommend it.

Александра Герасимова

Level 8 Local Expert

The branch is large, 1-2 cash desks are open, you need to sit for 15-20 minutes to change the money. I've been sitting for 10 minutes now, and only 1 person has passed in front of me. Please think about process optimization. Thanks

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Алина Альховик

Level 3 Local Expert

I applied to the bank for a cash withdrawal to a specialist, who I went to window number 9 without a passport, she could not perform the operation, she said she would not be able to withdraw this amount from me and did not see this amount on the account, after which I was sent to another specialist, the girl helped me withdraw cash even without a passport Why do I have to run every time? It's simple to withdraw cash without any problems, I can't do it.

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58 reviews