The company deserves absolutely nothing with its position on customer loyalty. The donated certificate was expired. Attempts to explain the reasons and use the certificate somehow ended with a categorical "goodbye!!", in simple terms, "we understand you, but that's okay"

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Максим Ж.

Level 9 Local Expert

Terrible service. We bought two certificates: 4-hand massage and sauna massage. We are calling to make an appointment: there has been no sauna for 5 years, there is no 4-hand massage anymore Why sell something that doesn't exist?

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Анна С.

Level 5 Local Expert

How many times have we vowed not to get in touch, and every time we urgently need a gift, we give them a chance. Positive: It is easy to choose a certificate and buy, pay. That's where the advantages end. Minuses: After the payment, forget about your money so that it doesn't happen. Or get ready for battle. To get a refund for flying a delta glider, the supplier of which was stripped of its license, I needed to complete a quest: 1. Through online chat and within 3 business days to get the refund approved. Communication is only via online chat on the website. Initially, they offer to choose another service, but there is no choice. 2. Fill out a redundant refund form through your personal account, where you need to specify information that even my bank itself does not know. 3. Now I'm waiting for the application to be approved and returned to the card. I hope my story is at the finish line. The site of negative impressions.

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Daroo

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137 reviews