Terrible service. We bought two certificates: 4-hand massage and sauna massage. We are calling to make an appointment: there has been no sauna for 5 years, there is no 4-hand massage anymore Why sell something that doesn't exist?

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Михаил Матуть

Level 10 Local Expert

The company deserves absolutely nothing with its position on customer loyalty. The donated certificate was expired. Attempts to explain the reasons and use the certificate somehow ended with a categorical "goodbye!!", in simple terms, "we understand you, but that's okay"

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yarikkotpinsk

Level 5 Local Expert

Here I will write a review about the service as a whole: They gave me a certificate, I broke my arm and was on sick leave for a long time, naturally I was not up to the certificate. After closing my sick leave and rehabilitation, I decided to use it, and voila-rejection. Thank you for the "service", which is safely covered by the imperfect resolution of the Council of Ministers #935 dated 12/22/18, which does not take into account valid reasons and does not insure the end user in any way. Although it is indicated that the seller can extend the validity period at his discretion. Keep this in mind, dear consumers: They gave you a certificate, you got on long-term sick leave, and then daroo is happy to keep the money for himself, and send you to read the resolution of the Council of Ministers.

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Daroo

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135 reviews