Terrible service, Friday night, 2 sellers in a huge store. According to the application, it says that the goods are assembled, in fact, they haven't even started. I stood in one queue to ask where the order was, it turned out that I had to stand in the wrong place, I stood in the second queue, the seller listened and immediately left to make refunds to other people, I had to stand in the third queue to collect the order. Service at the rural store level.

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Светлана С.

Level 2 Local Expert

Yesterday, February 22, 2025, my husband, my children, and I visited Detsky Mir at 3B Dzerzhinsky Street. From the very first minutes, we were greeted by an incredibly polite and friendly staff, creating a cozy and comfortable atmosphere. Our kids (3 and 4 years old) were delighted with the huge selection of toys – not only their eyes were running away, but also ours! However, the purchase plans were not included, because in recent weeks we have already purchased enough new toys. Of course, the children were upset, having a real tantrum, because they really wanted something new. And here I would especially like to note the responsiveness of the staff. The staff showed attention, talked to us, offered a discount, and in the end, we nevertheless pleased the children with the long-awaited toys. I especially remember a guy named Arseny – he sincerely felt sorry for our kids and did everything so that the children would leave in a good mood.

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Мария Астапович

Level 7 Local Expert

There are a lot of products, but somehow not very neat. The goods are clearly made of cheap fabrics, well, to save money, you could find something. But plus, we made an online order, we received a notification that the order was assembled and ready for delivery, and when I came for the order, it turned out that one item was pulled out of the basket and the pen was deleted from the order, and there was also a promotion before school. When calculating, it also turned out that the shirt was not for the promotion, in short, the mood was spoiled and I would not recommend anyone else to go there...

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