I ordered delivery from detmir, the delivery was supposed to come from this children's world, delivery was expected from 14:00 to 17:00. The delivery did not arrive until 17:00, it was written in the application that the product was in assembly. I wrote to support, they put it off for every hour, I called this detmir, no one answered the phone. I sent my husband to get the order, he arrived, stayed there for 40 minutes, waited for the order to be collected, no one collected it from 14:00!!! As a result, 5 minutes before closing, they were told to cancel the order through the app, as they could not give it away, as the code would not arrive without a courier, the order was placed at 10 a.m., and from 10 a.m., the order was not collected and the courier was not found. The staff were rude to my husband, and shouted that it was 5 minutes before closing.

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Alena

Level 9 Local Expert

There are no complaints about the store itself, but there are questions for the staff. At the checkout, they offered to participate in the "box of goodness" campaign, I agreed and chose napkins, to which the seller began to persuade me to buy more cream, they say it costs only a couple of rubles (in fact 5), I was confused, agreed, but there was an unpleasant aftertaste.So the box of goodness is wonderful, but charity should be voluntary, not imposed. I'm not sorry, but the feeling is unpleasant, what is being imposed. I hope it really gets to the kids, and not back on the shelves.

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Mary M

Level 11 Local Expert

The product range is good, but the staff leaves much to be desired, and in many stores of the chain. It so happens that I visit different detmir stores in Minsk and everywhere I encounter the terrible indifference of some store employees. Expobel. The app states that there are sneakers in the store. We arrive, there are none in the sales area, according to the seller, there is no such model in the warehouse at all. I order them through the app to this store and bingo, after 30 minutes a notification that you can pick up the goods. When ordering through the app, it is often very difficult to find your order on the shelves, and when asked for help, sellers hide in the unknown or talk about over-employment. The timing of the actions is generally a separate topic. On 02/25/2024, I bought Haggis diapers for stock 3 at a price of 2. The seller from the warehouse brought me 3 packages with the appearance that she would pay for the third one from her wallet. If this is the case and we buyers don't know about it, please let us know that promotional items are deducted from sellers' PO!

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108 reviews