The product range is good, but the staff leaves much to be desired, and in many stores of the chain. It so happens that I visit different detmir stores in Minsk and everywhere I encounter the terrible indifference of some store employees. Expobel. The app states that there are sneakers in the store. We arrive, there are none in the sales area, according to the seller, there is no such model in the warehouse at all. I order them through the app to this store and bingo, after 30 minutes a notification that you can pick up the goods. When ordering through the app, it is often very difficult to find your order on the shelves, and when asked for help, sellers hide in the unknown or talk about over-employment. The timing of the actions is generally a separate topic. On 02/25/2024, I bought Haggis diapers for stock 3 at a price of 2. The seller from the warehouse brought me 3 packages with the appearance that she would pay for the third one from her wallet. If this is the case and we buyers don't know about it, please let us know that promotional items are deducted from sellers' PO!

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Светлана К.

Level 10 Local Expert

A disgusting chain of stores. Previously, there was nothing: promotions, the opportunity to order goods online at the store. Now it's just terrible, the price on the site is the same, you come to the store and there is a special offer for this product and it is twice as cheap (with regard to shoes and clothes, mostly). The site has removed the possibility of paying for an order at the store's checkout, leaving only online payment. The question is, why should I overpay for this product on the website??? And then why the app at all! Customer orientation 0!

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Дарья Дарья

Level 3 Local Expert

I rarely write reviews, but then the desire arose, I go to this store often, I like the prices and assortment, I also went today on 09/14/24, the purchase amounted to more than 100 rubles, in the end I decided to look at a children's book, an employee was standing there, I asked to show for a certain age, what they poked my fingers at the top shelf with in words, look there, I'm small, but I found what I needed with my eyes, asked for help to get it, to which she replied, "and I'll help you" and turned away, I waited, the girl went through the books further, there was no desire to buy it

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