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Mihalova
840 m
Pawdniova-Zahodniaja Bus Station
370 m
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111 reviews
August 5
The worst TC I've ever worked with.
1. When picking up the cargo, if the courier does not find you or does not see the finished cargo, or if someone in the territory who is not related to your company tells him that there is no cargo, he can just hoot without even calling. But they like to call on the fence of those goods that have been taken away for a long time.
2. Deliveries are always delayed, postponed allegedly due to heavy workload, without notifying the customer. On their own delivery schedule in 3 days. Nobody cares about the day.
3. No cargo tracking, only correspondence with the manager in Viber, it is impossible to get through by phone.
4. Do not expect any respectful attitude towards you as a sender or recipient, no one cares about you and there is no way to call you. For all the joints, of which there were dozens, you will not even receive an apology, let alone a desire to solve the problem.
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3
July 16
I am horrified by the negligent attitude towards the client, it's easy to say. Why didn't I think to read the reviews right away about this so-called "delivery service", this is my fault, of course, if I had read everything that is written about them, I would never have turned to them. They were supposed to deliver on Friday, but the courier left for a locality whose name is identical to mine, but only in another area. Why then do they ask for the exact address when ordering, if they still send the courier anywhere!? On Saturday, the courier called at 23.00, he says, they say it's a long drive to you, I'm not going, it's terrible, of course, on Sunday their delivery did not go, and on Monday (today) they promised, they didn't swear, that they would definitely bring and my address would be the first on the route, and what do you think, Have you brought it!? No, of course, the courier called and said that due to the weather conditions, they say the car did not go, but outside, for a moment, the weather is fine. What kind of Sharashkin's office is, we can only guess. And I just don't want to leave it, I will write a consumer complaint, such a company has no place in the market.
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9
June 11
I didn't even think that this could happen. I ordered a barbecue from a Minsk company, and they will deliver it through this company. When agreeing on the day of delivery, it was indicated within three days. Which is no longer fun if you have a working day, it is unclear how and for how long to ask for time off. And the barbecue was supposed to be brought to the cottage. The road takes time, you know. As a result, I gave up for two days. And what do you think, every morning began with the postponement of the delivery day. They were supposed to deliver Friday-Saturday, as a result, with a scandal (on my part), they brought it only on Tuesday, and every day they swore that everything would be tomorrow.....My husband spent the night at the cottage at first, then went back and forth every morning. As a result, they gave a discount for delivery, on our side a supply of burnt firewood (it was cold enough) for five days, money for riding back and forth, and even for medicines, because my husband caught a cold and a lot of our nerves were spent with him. Of the advantages, the delivery price for bulky cargo is 60 rubles. and a fairly polite and patient driver. Voros, how do I get the cargo if the person is working? They wouldn't let me go at my job for that many days. It's good that my husband has a shift method.
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7