Disgusting delivery service. I was waiting for an order from A1 via the online store, I indicated that the payment was in cash. The courier called and called the delivery time. He did not arrive at the specified time, and when he called his number, he began to snap that when he could, he would come. He arrived, there was no change, he became hysterical about the claims that they were talking to him in the wrong tone and left with the order. When calling the dispatch service number, music just plays there without any messages, you can listen to it for a long time (I waited a couple of times for 5-7 minutes, they didn't pick up the phone). I got through 5 times in a couple of hours. They promised to sort it out and call back within an hour and a half. No one called back and the phone was never picked up.

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Александр М.

Level 3 Local Expert

Just the worst delivery service, I placed an order on onliner.by at the Armitek store, on Monday, the store called back on the same day (despite the fact that it was already 19:00), they said that everything would be shipped to the deliveryman soon, but delivery was expected on Sunday, canceled all business, did not go anywhere, waited half a day for them to call back and say, that there would be no delivery today, the question why was answered that the store shipped the goods only yesterday (which I doubt very much), my next question was what is the problem with delivering the goods to Minsk a day after it was handed over to you, there was no clear answer, they said something like Minsk couriers go to borovaya at will (I've never heard a more delusional answer in my life). I advise the store to change the delivery service, as all the bad reviews on the online store are specifically related to delivery. I strongly advise against this service for the rest, the service is just terrible, they wanted to deliver, they didn't want to deliver.

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Sergey

Level 4 Local Expert

I wouldn't recommend it to anyone. One of the stores where I regularly place orders cooperates only with this delivery service. This is the third order that has been postponed. The dispatcher calls and ultimatum informs them that they won't bring anything today, but they can then. The eternal excuse is that the car broke down, although the real reason, as experienced couriers say, is that there are no other orders in the right area, and they don't want to drive a car for one customer. And some of the couriers, after postponing and delivering later than the specified time interval, also ask them to come down to the car.

See original · Русский

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