I ordered composition No. 91 from Don peony, and it was completely different, but no one agreed on it with me.The bouquet was not suitable for the event.In the chat, the employee apologized, acknowledged the florist's mistake, but did not offer solutions. She offered solutions herself, ranging from compensation or bouquet exchange. The employee offered only to return the money and pick up the bouquet, and only an hour later offered to exchange for 3 chrysanthemums. Plus she started being rude. I offered to send the flowers back, and when I asked what I would give for the holiday, she replied, "You are the best gift." There was no adequate solution to the situation.I ask you to understand the processes of the administrator's work with claims.

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Елизавета Божкова

Level 3 Local Expert

02/22/2025 in the morning, my husband ordered me a bouquet. I am attaching a photo of the condition of the flowers on the day of 02.26.25. The bouquet is only 4 days old, but the leaves are all withered, the stems are not fully peeled, and the stem of the gerbera is 1/2 rotten. None of the presented bouquets stood for less than 2 weeks, while having their original appearance. I do not recommend this place. The sediment is terrible.

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Алина Пелогейкина

Level 3 Local Expert

I would like to note the high level of service. The seller was very polite and attentive, helped me choose the perfect bouquet for my friend and offered some interesting ideas for decoration. I was completely satisfied with the bouquet. I recommend it to anyone who is looking for beautiful and high-quality flowers! Here you will find not only beautiful bouquets, but also a great mood. Thank you to your store for such a great job!

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Don Pion

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38 reviews