Of the cons : 1. High price, double standard - 11,400 rubles per day, while only breakfast is included. 2. There is always water, but it is yellow in color with a salty taste. After two days of bathing, red spots appeared on my body-apparently an allergic reaction to the components in the water. 3. There is no kettle in the rooms, but there is water in the cooler on the floor. 4. Although we really wanted to have lunch at the restaurant, we were unable to do so, there was some kind of conference during our stay at the hotel and we were unable to prepare two set meals, although they exist on the menu. I had to order delivery, but the courier couldn't get our order to the room because he wasn't allowed in at the reception. 5. Television is not cable, because one cartoon channel was not enough with the child. 6. There is no extractor hood or air freshener in the bathroom. One of the advantages: 1. Gorgeous interior, I just wanted to invite a photographer for a photo shoot. 2. We stayed in February 2026 for 2 days with early check-in. There were two additional heaters in the room, and the heating was turned on more strongly in the evening-it was very warm, despite the frost outside the window. 3.Clean bed linen and towels 4.There is a dental, hygiene kit, shower gel, body lotion, etc. Overall, it's not bad. The staff is friendly, but some treat us with disdain in communication, as if we were not guests who paid a lot of money for a stay at the hotel, but uninvited guests.

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Константин Суслин

Level 11 Local Expert

Отель высокого уровня. Все пышет роскошью. Самый маленький номер Стандарт ОЧЕНЬ большой. Хорошая сантехника, чистота, достойные завтраки, очень приветливый персонал. Стоянка для машин гостей.

Оксана Бойкова

Level 11 Local Expert

This is a great hotel! Very atmospheric, cozy and dignified! Carpets all over the hotel are worth a lot! Very cozy rooms with the classic design of luxury hotels from the 50s and 60s, with their marble, bronze and heavy fabrics. The staff is very friendly and helpful. The breakfast was a bit surprising for such a hotel, but these are small things.

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Donbass Palace

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