Donbass Palace
159 reviews
December 3
Очень гостеприимная гостиница и дружелюбный персонал. Всегда готовы помочь и решить любые вопросы. Останавливался несколько раз. Всем доволен. Через дорогу центр обслуживания мобильной связи, можно купить местную симку, много кафешек и ресторанов. Из большого плюса, есть парковка, на которую парковал длинный грузовичок, проблем не было. Интернет в гостинице хороший.
November 21
I like a good hotel , I was there with my husband twice, clean rooms , polite girls , always a delicious breakfast , everything is at the highest level , there are shops , a pharmacy , cafes and restaurants near the hotel
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June 14
In general, the hotel is not bad. The room was clean, there was water, but the price was too high. With breakfast, the room cost 12,000 thousand for two. A strange policy in the hotel, like a 2-bed room, and accessories and towels on the 1st. There were only 2 dressing gowns, which were not useful. I didn't quite understand the moment when I saw the mini-camera in the room under the TV. The question also arose why she was there...
the breakfasts are quite normal, not a buffet, but they did not stay hungry. I really liked the coffee and its serving.
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December 27, 2023
Located in the very center, parking is convenient. The hotel staff is professional and courteous. The rooms are very decent, the bed linen is of high quality and replaced regularly. There is nothing good to say about the restaurant at the hotel. There's nothing at all. It's better to eat at the cafe across the street. There has always been water and light. He lived for a week. A big minus, smoking is everywhere indoors.
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August 12
Pleasant atmosphere, cozy and comfortable rooms, the staff is very attentive. I especially liked the madam in the restaurant, a blonde, sharp-tongued and charming face😉
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December 2
Очень красивая гостиница ,чистая ,огромная кровать в номере ! Но …. Нет отопления вообще ,с окон дует ,дикий холод ,пожаловались на ресепшен дали обогреватель ,если бы не он я даже не представляю как бы мы там ночевали ..
Ванна ,вся в камне ,полы ледяные …
Такие деньги платишь за то что будешь мерзнуть …
Порадовал завтрак ,очень вкусно и разнообразно ..но ровно в 10.30 нас попросили на выход ,хотя мы еще не доели за столом ..
если приедим еще то только летом ,что бы было тепло !
November 15
The business card of Donetsk. Comfortably. There is water. Safely. You can not leave things in the storage room, but this is not a big minus in the current conditions. The rooms are large and comfortable. WiFi is working confidently. The rooms are cleaned daily.
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September 9
An insanely cool place, with a chic interior, delicious cuisine and, of course, pleasant prices! So far, this is the best place in our territories.
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March 30
We were at work. I liked the hotel. The repair is a little outdated, but it is clear that they did it thoroughly, everything is sound and expensive. Breakfast is on top. The service is excellent! Clear. The location is the very center of the city. There are many shops, restaurants, bars and cafes nearby. Parking in front of the hotel under the cameras.
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July 17
Everything is at the highest level!
Delicious coffee and a variety of teas!!!
The staff is always ready to help you with any request and question!
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November 13
On the plus side, they settled in.
The rest is nuanced..
The price is absolutely not in line with the quality, but when demand exceeds supply, you can get naked, right?
There is no shoe spoon, the heating works somehow, the mattress is very hard, but at the same time the springs are like jelly.There was no porridge at breakfast..
But at the same time we slept, ate, washed, even used a hair dryer))
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July 27, 2023
A good hotel in the center of Donetsk. A huge plus is the availability of rooms at any time. I stopped twice and stopped in at night each time. And what is very important, there was water at night! Who doesn't know, there are big problems with water supply in Donetsk. This also applies to hotels. The staff is polite. The rooms are comfortable and clean. The only drawback is the two-bed rooms. The beds, for some reason, stand next to each other. That is, it turns out almost one double bed. And this is very, very strange. Numbers 324 and 326. I can't say about the others. Otherwise, everything is as usual. The breakfast is not very varied, but very decent. Location, the very center of the city. Recommend it? It's expensive, but if it's possible, then why not.
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September 18
I really liked it. The room is clean, everything is beautiful, quiet and cozy. Breakfast is included (buffet)
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October 12
Great hotel. Only spoils the impression of some little things, such as chips on the soap dish, the lack of glasses in the room and a tea set, these are mandatory things that should be!!!
Lived in rooms 426 and 431
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November 14
Good service, the girls at the reception are nice.
The rooms are clean, warm and cozy.
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May 13
A great hotel. I liked everything, polite staff, clean, there is Parking for cars. Free breakfast. The price is high, but it's worth it.
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December 29, 2022
Excellent hotel, very polite staff, everything is elegantly decorated, constant cleanliness and order, really amazing hotel, I give five stars.
However, the first thing that pleased me at this hotel was the hour-long wait for check-in, but perhaps this is an awkward misunderstanding with personal electronic equipment, it's not scary..
It was scary that there was little water in the toilets for any occasion, just one or two five-liter bottles.. There are difficulties that they may not be enough, for example, to flush, and this is sad.
Not everyone can ask for or demand more water.
But then again, overall the hotel is great.
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July 19
The most disgusting hotel that exists , and even for that kind of money !!!! The split system does not work, the refrigerator does not work, towels are not carried, the bar does not work, ice was not given!!!! Checking into this hotel is a huge mistake! There is no parking either!!!!! I have everything)))
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April 22
A good hotel, comfortable. Prices are much higher than average (9200+) — for service and location. The rooms are cleaned for 5, there is always hot and cold water. The TV in the room is so-so, Wi-Fi often flies off the laptop, but it catches normally on the phone. Pleasant tactile bed linen, comfortable mattresses. The included breakfast is simple (porridge/omelette/fried eggs / etc.), but they cook well, the products are of high quality. There is a laundry room (for a fee), a sauna and a swimming pool (not checked). The staff is polite and friendly.
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October 4
Excellent hotel, stayed in 234 rooms, the photo matches. I liked everything!!! 5+
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July 21
It was not possible to check in at the reception, they said that there is not a single air conditioner in the entire building. In addition, room prices are expensive, although the air conditioners do not work.
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October 30, 2023
Mixed impressions. The room was booked for 2 guests in advance, but there were only supplies in the room for 1 guest. The issue was resolved after contacting the administrator. Room cleaning for 5+. The receptionist took a very long time to check in, was distracted by the call, ignoring us. The room rate included breakfast, the choice of which left much to be desired. From the hot, only fried eggs (I would like porridge) and that is almost not salty. Salt shakers on the tables are also impossible to find during the day with fire. Cottage cheese casserole (cold) is not edible. And yes, you need to have time to eat before 09:00, because later the plates are almost empty - the waiter apparently does not follow this. The pool is not functioning, but there is water in the room. Probably only for the presence of water and you can put 4 ⭐
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October 28
Suite 13.000 if one person and for the second to pay 3.000.And water for one person one bottle 0.5.There are no forks or plates…No safe... dorm room 😃
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September 11, 2023
It's a great place. If you take into account all the features, then this is an insanely atmospheric hotel with its own flavor and zest.
I recommend everyone to settle on the second floor, as there is always water in the rooms (above - not always).
Special thanks to the administrator Kirill - he is sincere and cool
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November 10
The place is significant in all its manifestations. A stately pianist in the hall performs magnificent solos on a white grand piano!
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August 27
I liked everything, only the food for my husband was a bummer, except for baked vegetables and cheesecakes with coffee, he did not eat 😊
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July 2
A great hotel for today's times. Water constantly, comfortable and huge bed
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November 8
It's a great place. Delicious cuisine . The best hotel in Dombasa
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July 28, 2022
Actually, it's a good "five". An excellent bed and mattress, a good bar and kitchen, cleaning, accessories, service - everything pleased me.
2 specific disadvantages: when checking in at the reception, the girl could not add up a day and a half without mistakes and subtract 10% - it's not a pity to have an extra thousand, but they almost violated the reporting)) Well, there is no water from about 8 a.m. to 6 p.m. Standing in a five-star hotel, five-liter eggplants next to the toilet look enchanting. It is possible to understand, the circumstances are known, let's be patient. It's just a pity that I didn't have to stand the Park Inn around the corner - there's water around the clock
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October 15, 2023
In the very center, a luxurious room with 2 beds, power, reliable, clean, quiet, next to an excellent cafe with Wi-Fi and delicious cuisine
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April 25, 2023
The best hotel in Donetsk! I stopped several times. Everything is perfect! The rooms are very comfortable, clean and cozy. The food is delicious and fresh. The staff is friendly.
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January 20
A gorgeous hotel. Boiling water. The staff is friendly and friendly. Very cozy, the rooms are always clean.
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November 4, 2023
We often stay at the hotel. As usual. We book and pay. Here we are once again settled. They called in the morning and asked for dental kits. And the guards came to us for a showdown. Let's go. It turned out that one person was registered, and there were two of us. We weren't hiding. We paid for it together. We were sitting drinking coffee, near them in the evening. And they came to us to sort it out, get dressed, go downstairs, pay for the second person right now. It's just a nightmare. Maybe they have such an attitude towards the military. I don't know. But it left an impression forever.
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July 12, 2023
Polite, helpful staff. We did not always pay attention to the sign asking to remove the room, but it is not very important. The room is very clean and well maintained, everything you need is there and in excellent condition. Even with the water problems, it was almost every day
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June 30, 2023
The best hotel in Donetsk. On the first trip, there was no water or light in the hotel (for obvious reasons), but the Internet worked fine. I spent almost the whole day in the lobby . Very good staff! On the second trip, I remembered the administrator Kirill, he was very friendly, like the others.
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February 26, 2023
I didn't even expect that there is such a brutal,
The chic and even Gilded Palace Hotel in
The capital of the autonomous Republic of the DPR.
Any Capital of Europe will envy the decoration, Splendor and Richness of the Hotel and its cuisine!
I recommend it!
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August 9
The room is clean, the staff is polite, I liked everything.
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November 4
A very expensive hotel the service is not very well fed about this well
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December 23, 2023
The best hotel in Donetsk. High-quality service. It's warm and cozy, like at home... beautiful interior.
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November 29, 2023
The hotel is good , cleaning every day 👍Friendly maids 👍But when checking in at the reception, the girl did not even explain anything and did not say it turns out we had breakfast but we did not know 🤷♀️🤷♀️🤷♀️It is a pity , of course , that the young people do not know how to work☝️But in general we liked the hotel 👍👍👍
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August 15, 2023
The best hotel in Donetsk. The city is actually frontline, so there are problems. The price is too high for the rooms, but if you want a beautiful interior and rooms, then only here
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June 26, 2023
My husband and I decided to use the service for the newlyweds. The description includes a deluxe room, rose petals, candles, champagne and fruits, and in the morning breakfast in the room. As a result:the standard room was empty by our arrival, after a call at the reception they brought a bouquet, a bottle of champagne in a bucket of water!apparently the ice ran out and the fruit. In the morning, breakfast was not brought, they said go to the lobby. I am generally silent about the view from the window (The room's appliances and furniture have not changed since the opening. Everything is old. Even THE TV. The mini bar is empty. Result. A spoiled mood and wasted 15 thousand. The staff leaves much to be desired. I don't advise anyone.
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February 16, 2023
Everything is fine, clean and beautiful. Minuses. They called to clarify the places, they said there are 8000. I call back in 10 minutes, no one picks up the phone, they called 10 times. When we got there, they told us that there was a lot of work, although the girl was standing and talking to the guard, and the cost was 10,000. There is no water. Teach the staff how to work, they will be paid for this. Moreover, it is their responsibility to answer the phone.
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October 12
Comfortable, prestigious and pleasant staff
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September 9, 2023
It's a great place. Clean large rooms. It's very cozy. Breakfast is modest in the morning. It's time to change the coffee machine.
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June 21
Lovely rooms.
Service 5.
Parking space
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May 18
A magnificent, iconic place!
The restaurant is beyond praise.
Recommend.
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March 17
A luxury hotel, few people in Moscow will be able to compete with it. You can safely take the standard and it will be a suite. I recommend
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July 14
Everything is very good. Thank you for your work?
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July 21, 2023
An excellent hotel, everything is expensive and rich. Polite staff, everything is clean. But there is no water. More precisely, she eats three times a week. As it is, everything is fine
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