The hotel is great - I've been there for 4 days, and I'll be happy to visit it more than once. I really liked the friendly staff, 5 points for everyone: reception - they quickly check in and explain everything clearly, it probably took 5 minutes; cleaning service - the room is clean and perfect. At the meeting, they asked if they needed to add water, soap accessories, etc. if they ran out. Of course, it's free.; parking security is launched immediately, they advise you where to stand and how to book a place for yourself. By number: everything you need is there, it's warm, clean, cozy, and my WiFe works stably, the sound insulation suits me completely. On the downside, to the comment below from Maria P. - tea and coffee were in the rooms, the price corresponds to Lugansk, the room was excellent (not tired), there is no breakfast - but I never considered it when checking in, cappuccino... No comment, how can this be evaluated?! someone in a Radisson for 50K per day may not like the temperature or taste))), there were no radio messages, there was no mold in the shower and the sink was clean, the water was hot and the temperature was normal, even turned down.

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Ольга

Level 9 Local Expert

It's a great hotel. Very clean room (309). The furniture and mattress are fresh. Towels, bed linen, dishes, plumbing are beyond praise. The staff is helpful and courteous, starting from the reception and ending with the maids on the floor. At my first request, I was provided with bottled drinking water (the situation with clean water in the city is tense). I really enjoyed living here. The service is at the metropolitan level. Lugansk residents are great fellows)

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skvanka

Level 4 Local Expert

It was very interesting to visit this hotel, because there is a similar hotel with the same name in our city. The staff is polite and friendly. The room was cleaned every day, even if they didn't ask for it. There is a secure parking on site. We only went to the restaurant for breakfast, everything was simple but delicious. Geographically, it is very convenient. Museums, theaters, parks are within walking distance.

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