Eco-Service
210 reviews
October 1, 2024
I have been looking for a reliable company to repair my coffee machine for a long time, and Eco Service exceeded all my expectations. After trying different services, I was disappointed, but here I was greeted with a friendly attitude and a high level of professionalism. The masters explained what the problem was and suggested the optimal solution. The work was done quickly and efficiently, and now I'm enjoying my favorite coffee again. I recommend Eco Service to everyone who appreciates reliability and quality!
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2
October 1, 2024
I would like to note the professionalism and efficiency of the service specialists. They are always in touch and ready to answer any questions that arise. They are also pleased with their accuracy and cleanliness when performing repair work. I recommend this service to anyone who has encountered problems with their computer. Here you will be helped to solve any technical issues quickly and efficiently.
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2
January 15
The first time I called the master was when the stove broke. The application was sent to the wrong place twice, as a result, the wonderful master Pavel arrived, took it away, came again, fixed it, everything was OK. Then the dishwasher broke down, and Master Pavel promised to stop by three times, but he never got there.
I called the dishwasher wizard on the general channel. I left a request ("we call you back in 5-15 minutes," they write), they called back three hours later, and I already called the number listed on the website. We accepted the application, then the master called, said he would come in 2-3 hours. The master did not arrive until the evening, no one called, an attempt to call the number led back to the public phone, where the operator promised to sort it out. No one came, no one called.
The second star is for Pavel, the masters really do well. When they arrive.
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December 5, 2024
It would be better to call it: "There is no Eco-Service", and with a simple strain. The staff practically does not pay attention to customers, they promised to make repairs in 3 weeks, they did it in 2 months, And no one ever called or reported the delay, and they answered my calls that today the warehouse would hand over the spare parts to the master and in a day I would receive my vacuum cleaner. Otherwise, they have an ambush in all areas of their field of activity. When processing documents, they simply put a dash in the guarantee column, after my remark, the document for the guarantee was redone five times, it was fun to watch how the manager runs to the second floor every time to put a seal, and then redoes the documents again, since he wrote out incorrectly again, until I asked to check first before printing. And I turned on the "harmful client" because when I entered the hall and said hello, only a couple of people answered me out of 8 people, I stood for five minutes, no one paid attention to me, my voice was loud, I asked if I was interfering with their work, to which they answered literally like this:"Wait, now we'll finish and serve." Damn, I prevented people from working....
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1
September 4, 2024
I want to share my experience with a computer repair specialist that I recently came across.He not only fixed the main problem, but also offered several recommendations for optimizing the system. He was happy to answer all my questions and explained what actions he performed, which is very important for understanding the process. Overall, I was very pleased with the cooperation. I recommend this specialist to anyone who is looking for a high-quality and reliable repair!
See original · Русский
2
October 18, 2024
I absolutely do not recommend handing over a wristwatch to this service for maintenance, and that's why: I brought here a mechanical watch worth 170k for a massage.
After paying about 30k for cleaning and lubrication, I got the watch back. The clock began to rush by 1 minute a day. It doesn't matter, because there is a warranty period. Having handed over the watch again, I received it a week later. This time they were 1 minute behind. I handed over the watch again. After receiving them for the third time, I saw dust under the glass. The issuing officer volunteered to blow the glass himself, because the master was no longer there at that time. And, the most interesting thing: a month after professional cleaning and lubrication, the watch began to crunch at the factory. How is this possible?!
After that, I handed over the watch to a specialized watch repair center (compared to an eco-service that "knows" how to repair everything in the world), and received the conclusion that the watch inside is dirty and with chips... The craftsmen were very surprised that the watch was only after professional maintenance.. "Thank you", eco service!
Conclusion: I doubt that any work has been carried out at all. In addition, the craftsmen do not check the progress of the clock after the completion of the work. And it seems to me that they do not know how to set the exact course at all, since I handed over the watch there 3 times in a row.
Take pity on your watch, especially if it is expensive, and find another service that is specialized.
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2
October 1, 2024
Good electronics repair service. We did everything quickly and efficiently. The staff treated the work responsibly. The price is decent. I recommend it to everyone!!
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1
October 1, 2024
I recently applied to the Eco Service company to repair my washing machine, and I was very pleased with the result! First, I read the reviews and decided to take a chance, because they have a good reputation. The masters arrived at the agreed time, quickly identified the problem and offered several solutions. The prices are quite reasonable, and the quality of the work is excellent. Now I recommend only Eco Service to all my friends!
See original · Русский
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1
January 15
I do not recommend anyone to contact the Eco-service service center!
I handed over my smartwatch to replace the battery. During a conversation with the manager, I clarified that the diagnosis is free, and she assured me that the master will definitely carry it out before the repair. Before replacing the battery, the watch held a charge for about 1.5 days. After the replacement – only 7 hours! As someone who has worked in a service center, I understand perfectly well that this is not normal. If the problem was in the board (for example, a short circuit or a malfunction of the microcircuit), it would manifest itself in heating, because the energy would go into heat.
He gave the watch back and pointed out the problem. So what? Now they tell me that the problem is with the board, and the repair will cost 20 thousand rubles! How is this even possible? Why didn't you see the problem of excessive consumption during the diagnosis? After all, this is a basic procedure for repairing any electronics! If there had been a problem initially, the old battery would have behaved exactly the same way – but it didn't.
I asked for a reasonable thing: to record a video where my watch is connected to a laboratory power supply to see the real consumption. The manager agreed at first, but later another employee, Zhanara, said that no one would record anything, and if the master refused, I could just take my watch and go anywhere. This is rudeness in its purest form!
It turns out that the master has the right to refuse to provide evidence of his work? I think I'm just being deceived. They don't want to record videos because consumption is normal, but the problem is that they put in a bad battery and don't want to spend money on a replacement at their own expense. Instead, they try to shift everything onto the client.
This is a terrible service! Not only will you be misled, but you will also be openly rude. I do not advise anyone to contact Eco-service!
See original · Русский
September 2, 2024
A normal electronics repair service. We did everything quickly and efficiently. The price is acceptable. I'm writing from a refurbished phone. I definitely recommend it!
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2
December 21, 2024
The Hansa washing machine stopped draining water, and I was urgently looking for a repair shop, I got caught in an Eco-service advertisement. A specialist was sent to me here, he came to the house, found a problem in the pump. Everything was fixed on the same day, the washing machine is working perfectly again. Thank you so much for your promptness, honest prices and a competent approach. Now I know where to turn in case of breakdowns!
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1
August 20, 2024
The company promptly accepted my smartphone for repair. My xiaomi was repaired inexpensively, the staff is good and friendly. I was satisfied with the renovation
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1
December 28, 2024
The stove broke down, in the winter cold, I called this company around 17.30 and promised that the master would arrive before 20.00. The master did not arrive, and after 20.00 the answering machine robot answered, which very realistically promised me that they would solve my question within an hour. In short, I lost precious time by contacting this office without getting any help. Now, in a completely cold house, looking at night, I'm looking for another master. I consider this the height of disrespect and irresponsibility towards customers.
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1
August 15, 2024
The repair of the scooter from the moment it was picked up by the courier to receipt was 2 months. As a result, a controller was made and the camera was replaced, it did not cost cheap more than 100 thousand, I brought it with one problem, but the charger was cut off and one of the headlights stopped working after this service. I do not recommend going to them to repair scooters. Maybe they repair other equipment well, but with scooters it's a disaster
See original · Русский
2
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November 8, 2024
I was repairing an e-book. The consultant listened carefully to the reason for the request. Within 3 days, the cause of the breakdown was found. The master called and announced the repair price, and upon completion of the book's firmware, they said that the book could be picked up. Well done, well done, thank you.
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2
September 2, 2024
I contacted this company with a request to fix my computer.The staff was polite.We did everything in a short time.It is located next to the house, it takes only a couple of minutes to walk.The payment was taken as agreed .I recommend it.
See original · Русский
2
October 15, 2024
HORROR , there is no service.
Feedback 0
I called myself and found out about my laptop.
Instead of the stated 3-4 days, they repaired it for 2 weeks ...
They replaced the matrix with broken pixels and refused to change it... Now it was given a discount for the next breakdown 🤦
And why would I NEVER GO BACK THERE
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2
March 16, 2024
They quickly repaired my phone and did it efficiently. The staff was very polite and professional in doing their job. I was very satisfied with the service and recommend this service center to anyone who needs to repair devices.
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5
3
July 31, 2024
We used the services of repairing the hob. I liked that the master really arrived promptly. The repair itself is also of high quality.
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2
December 21, 2024
Terrible service, no one is responsible for anything. Until you tell me what to do, no one cares. 2 weeks of wasted time. If you want to save time and nerves, it's better to avoid them, I speak as a person who is faced with this "service".
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1
September 3, 2024
I never thought there was such a service! You guys are THE BEST! In four points, you did not undertake to make a speaker on my Cubot Quest, you did it and did it during the day! I am very grateful to you!
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2
April 9, 2024
I applied to this company to repair my computer and household appliances. I was pleasantly surprised by the quality and speed of the services provided. The staff took a professional approach to the task
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3
2
June 4, 2024
I gave the scooter for repair on Saturday, on Monday the master calls and says that everything is fine with the scooter, you need to replace the pads, replacing the pads will cost 28500 tenge. The cost of the work stunned me, I paid less for the replacement of the pads in the car. I call another repair service, they say that the replacement of the pads on one wheel is 3500 tenge, along with all the tuning work that may be needed. I call Eco-Service, I'm interested in what's going on, I ask for a calculation of the cost of the work. They tell me to take the scooter then. This is despite the fact that the site indicates that repairs are done in one day or for free, it took from Saturday to Monday clearly more, and that if you find a lower price, we will make a discount, what discount, even refused to comment on the price difference.
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4
August 31, 2024
It didn't work out for me, I took the scooter for repair. The masters don't come out. All through the girl at the reception. As a result, the scooter was kept for a day, they did not call, they did not fix it because they "did not find a breakdown." I just wasted my time.
See original · Русский
2
1
May 10, 2024
I put the phone in for repair, everything was fixed in a short time, efficiently and inexpensively.The staff is nice and polite.The service is located close to home, affordable and fast.I definitely recommend it.
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2
August 9, 2024
We quickly and accurately fixed the problems in the phone, without taking a penny. You rarely see this nowadays, but the guys are professionals, they don't talk nonsense, but everything is to the point. 10 out of 10. Well done!
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2
June 14, 2024
This service center does not have any masters. On June 14, 2024, the craftsmen were called to diagnose the dishwasher, so upon arrival they requested 30,000 tenge for the replacement of the aquastop hose at its price of 45,000, both prices are overestimated tenfold. The stated problem was not eliminated, it was recommended to install cheaper equipment, which, if broken, can simply be thrown away, as well as to install a stabilizer that will eliminate all problems with household appliances. It is very sad to encounter such masters. I do not recommend contacting this service center, the prices are terribly wild, the service is about nothing!!! In general, some kind of quiet horror!!!
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2
April 6, 2024
On January 23, the DJI drone was handed over, after the fall the sensors reacted falsely, this center said they could fix it, or if it didn't work out, they would be replaced for double payment. Twice they sent me messages with the text that everything was ready, I came and tested absolutely no changes, both did not work and continued not to work. As a result, today is April 6 (two and a half months have passed) they did not fix or replace the sensors, just wasted time, I do not recommend...
I asked them to print out the diagnostic results and they said that this is a paid service, that is, they literally did nothing and also wanted me to pay them something, just There are no words.
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5
May 11, 2024
Great company!! I applied to repair my computer. Everything was done quickly and efficiently. The staff treated the work responsibly. I recommend it to everyone!!
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2
June 17, 2024
The air conditioner suddenly broke down. I ordered a diagnosis by phone on Saturday. They promised that the master would contact you in the morning on Monday. I didn't get in touch. I called again, about 3 o'clock in the afternoon, they told me to wait, I waited for an hour and a half - to no avail. And I called the center again. I was never contacted. Since my wife and I work from home, air conditioning is very important, and thanks to this company and the heat, I lost my working day
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2
September 15, 2023
The last time I contacted this service center last year, the pump and the drying injection motor were replaced with my washing machine, everything is functioning perfectly so far, they provided a guarantee, the price satisfied me.I decided to contact Eco-service again, now I have problems with my laptop, the screen is floating.I called the courier, they took it themselves, made a diagnosis and made a replacement, in terms of a little longer than the agreed earlier, but this is not critical! I am very pleased with the work of your guys. Thanks!
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4
2
May 28, 2024
I do not recommend it . People are not responsible for words and actions . From the "master" to the boss.
But they take the money normally with a margin and without any guarantees for the work done.
They were making a gas boiler, and for three weeks I can't wait for either a letter of guarantee or clear answers from their managers.
Once again, I insist - do not contact and you will have peace of mind
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4
March 4, 2024
Without responsibility.
When calling, the amounts are called by some, upon arrival and inspection, others are called, well, this is tolerable. When the master calls one amount, and then they report that the master made a mistake and the service will now cost twice as much, this is already rudeness. They do not fulfill the terms of the service agreement. Even when returning to before the services are performed, they are returned in the same condition (not completed). Below are photos of one of the services (full vacuum cleaner cleaning with disassembly) worth 10,000 tenge (it is cheaper to wash the car completely):
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6
March 24, 2024
Excellent service center, TV repair is done quickly and efficiently.The staff approached the task professionally, all issues were resolved promptly."
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May 8, 2024
Here we have set up the installation and configuration of the TV on the outboard. The master did the job perfectly, and quickly. I recommend contacting here. Thanks
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July 14, 2024
the phone broke down, I contacted this company, they helped me quickly and most importantly reliably, the employees are polite, the phone works, I am happy, I advise!
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2
November 22, 2024
good computer service, I carried my laptop and my wife's laptop there 2 times. It was fixed, and it still works after that. Thanks to the master
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2
March 19, 2024
A great store to fix electronics, buy a charger or headphones, my protective glass with a matrix broke, they did everything for them in a couple of hours, changed the matrix and put a new glass. I was satisfied with this store. I will continue to go here
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3
3
June 17, 2024
We handed over a food processor for repair, which immediately after the warranty began to make a lot of noise. It turns out that one part was poorly fixed inside and therefore such sounds. Given the breakdown, the craftsmen quickly made the device and gave it to us. Thanks!
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2
July 19, 2024
I applied here for the computer assembly service. I picked up all the spare parts myself and the craftsmen assembled exactly what I needed. Thank you guys for the professionalism and speed of work!
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2
September 24, 2024
The service is polite, the console repair technicians are incompetent, as they could not diagnose the problem correctly.
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2
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March 19, 2024
Competent staff. The phone was repaired in the shortest possible time. The service is at the highest level. And most importantly, they work for quality, not for time! I definitely recommend it!
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2
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June 12, 2024
The breakdown of the gas stove always scares me, because the connection to the gas. We never try to fix it ourselves, we contact this service, because the masters are pros. This time, everything was also repaired quickly and we are not worried about safety.
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2
July 4, 2024
I have been contacting the guys with all questions for several years, they are able to repair any equipment. There has never been a time when they could not cope with the order, everything is always on top
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2
September 6, 2023
Do not order washing machine repairs from them.
Apparently, eco service cooperates with various companies for repairing household appliances, a master from remstiralmaty.kz
The diagnosis lasted 1 minute, announced the price of 58 thousand. We told the master that it was expensive for us, after which he offered to bypass the company for 35 thousand. It turned out to be expensive anyway + I was confused that the price was announced with such a short visual diagnosis. After our refusal of the service, the master began to assure us that it would certainly be more expensive everywhere and demanded 5 thousand for departure. On the eco service and remstiralmaty website.kz it is indicated that the check-out and diagnostics are free, when you call us, they also did not tell us that if you refuse the service, the check-out costs 5 thousand.
We started swearing and his arguments in view of the fact that "I spent gasoline", "I was in traffic for an hour" and "in general, no one will come to you for free like that" did not bother us at all. Why should this person earn such money for a couple of minutes of "work"? Why, if the company has such conditions, was it not announced initially? As working people, we value other people's time, but if this is not mentioned anywhere and a person brazenly bends his line and tries to rip off money for nothing, then why should we even care about his gasoline and time? Our time was also wasted.
I hope the eco service company will stop cooperating with these "repairers" of washing machines
Now for the managers: the departure was in the evening of 06.09.23 in Almaty, in the Timiryazev - Gagarin area, specify what kind of master he was and it is better not to let him work and interact with clients)
Nowadays, good service is expensive, and you need to fight for the attention of customers due to the large number of products offered on the market. I hope they will learn how to conduct business honestly.
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8
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October 31, 2023
It's not the first time the refrigerator has stopped working, different masters have already been called and taken everywhere, but it fails again. Recently, we were recommended to contact Eco-service. They took their miracle of technology there. And voila works flawlessly for more than a month. The guys are really good, they do things + guarantee. The only thing is the time in which they do not always fit, but everything works!Please contact us and they will help you.
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July 12, 2024
a very good company, very good specialists. Everything was done quickly and cheaply.
Recommend
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July 14, 2024
The season has just started, and our lawn mower broke down. They brought me here and took me away the next day. They worked well and the equipment is back in service.
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2
August 8, 2023
If you have something broken from your gadgets, for example, feel free to bring it here for repair, they will repair it conscientiously and give you a guarantee, as they gave me when I brought the laptop for repair. And the question was this. I dropped my laptop and it fell apart. It was necessary to make the case and they did. And they made it so that it was not even visible that the case was damaged. Respect for the master for his work, his hands grow from where they need to. And the service as a whole is also respected for its customer orientation.
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3
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June 29, 2023
A very unpleasant situation occurred, about a month ago I ordered the repair of the air conditioner (water was flowing from it), freon was poured and the air conditioner was cleaned, the total amount was 50,000. But no receipt, no certificate of completed work was provided, I asked you to send it to me several times. Because it is not clear what this amount is made of! After a month, the air conditioner flowed again. And now, after long negotiations with the manager, where they convinced me that the master's work needs to be paid for again, and I'm wrong, he offers me to pay for the master's 3000 call and the master will redo the work for free. They also have a 1-year warranty written on their website, and they assured me on the phone that it was only 14 days. And they didn't provide me with any documents. The craftsmen are so bad that their repair takes a month. After all this, I do not recommend this service to anyone. You can find better and cheaper craftsmen. And for this service, I have to write an application to the tax service and an application through the consumer protection platform.
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