Elektrosila
122 reviews
September 12
Very good staff. I bought a TV in this store. The consultant Roman helped a lot with the choice. Roman is a real professional in his field, he told everything about televisions and helped with the choice, he also helped to bring it to the car. Many thanks to Roman for his professionalism.
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October 6
Thanks a lot to Mikhail for his help in choosing a hair dryer. A very attentive consultant. I've been using it for a month now, it works fine, I really like everything. I have repeatedly bought goods in this store, attentive staff and excellent advice on choosing a product!
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May 23
This is a positive review about the employee Kirill. Kirill did his job perfectly, kindly and correctly, treated our wishes and our choice with great attention and understanding, patiently and thoughtfully clarified our product needs and wishes. He is well-versed in the assortment, can explain the basic and additional properties of the product to the buyer in simple accessible words. Informed about the additional warranty service and new products. It is very pleasant to communicate with such a specialist who knows and loves his job!!!
I think that in modern competitive conditions only such a customer-oriented approach as this specialist can become a condition for good sales. I would like to return to such specialists for another purchase)))
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April 17
A large selection of household appliances, good, friendly, knowledgeable specialists! Special thanks to consultant Maxim, he told and described everything in detail about washing machines, helped with the choice and explained in an accessible way how to properly take care of the washing machine !!!
Thank you, Expobel +1 Electrosila has a client for a long time!
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July 8
I bought a refrigerator. Mine died suddenly (I came with the request "I want a good one" I don't know anything about models or prices at all. The assortment is quite large, so I resorted to the help of specialists. Thanks more to Maxim for explaining everything and helping me choose a model for my wishes. I described all the pros and cons of the models that we chose in the first approximation, which greatly facilitated the choice in the future. The refrigerator is now standing and pleases me as a hostess in such hot weather.
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September 17
Thank you very much to specialist Kirill for his help in choosing a combine harvester, listened to the wishes and told everything in detail, I am very glad that there are employees who love their work!
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June 8
Thank you for such a cool store, I often buy and always remain satisfied with my purchases, that the consultants leave only positive emotions, that everything is always fine with the equipment)
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April 25
Excellent staff, especially liked the approach and detailed advice in choosing a washing machine from Maxim's specialist. I was pleased with the discount on this model. We are satisfied with the purchase, we will advise our friends this particular Electric Power store.
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October 5
Thanks a lot to Roman for his help in purchasing a TV, he suggested the best choice of model and advised us on an extended warranty package.
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August 8
Great store!There are always a lot of promotions and discounts.Sellers come up quickly.Thanks to Mikhail for his help in choosing the product.
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September 18, 2023
Выражаю огромную благодарность консультанту Игорю Фокину за полноценную консультацию при выборе бытовой техники для кухни. Игорь рассказал про нюансы каждой позиции, терпеливо отвечал на наши вопросы, отлично владеет техническими характеристиками любой модели, не пытается навязать самый дорогой вариант, очень легко и душевно общается с клиентами. Благодаря таким сотрудникам хочется возвращаться за покупками в данный магазин. Большое спасибо!
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August 11
I recommend contacting consultants Dmitry and Oleg. The guys are very tactful, polite and professional in their field.
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March 21
I bought a DeLonghi coffee machine with an extended warranty in the Electrosila store. At the time of purchase, we were told that in a year it should be handed over for maintenance so that the car would last longer. So we did, but as a result we were extremely dissatisfied - the coffee machine replaced the native tray with components with the old one, which was clearly taken from another coffee machine. The same thing happened with the cappuccino machine. There is nothing to say about maintenance, because it simply did not exist, and the coffee machine was returned in a dirty state, filled with unknown things and at the same time with ground coffee. After submitting complaints, they replied that this was a minor defect and the product could not be replaced or returned. I strongly advise you not to go to this store for shopping, as well as to take an extended warranty, since this is Filkin's letter - just wasted money.
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May 22
Thanks to Mikhail and Boris for their help in choosing a coffee maker. They were selected as accurately as possible after listening to all my needs. Very friendly and kind staff. Thank you very much for your work!
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March 8
A comfortable store, a large selection of goods, a convenient location of a shopping center with a large parking lot. I recommend the Electrosila store on Expobel to everyone! I will visit him again!
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June 8
Many thanks for the advice and help in choosing the product to specialist Kirill. Quickly, clearly and everything is on the case)))
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October 18
There are only one advantages . A steam station was bought. There was , as I understand it, a manufacturing defect. I got a replacement quickly. Everything is very professional.
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April 25
I came to buy a coffee machine , they explained the difference between the models correctly and selected the option I needed . Special thanks to the coffee consultant! They even told about the action with the connections , they took the seedling beds for several years ahead .
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October 6
I would like to express my gratitude to Oleg and Dmitry for their professional qualities, polite attitude to customers, and patience, we are very grateful
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June 5
Everything is cool) I liked the store.
A large selection of products. A lot of high-quality equipment.
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November 9
Thank you for the competent advice of the employees, they explained and guided you correctly on the choice of a smartphone.
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February 3
I express my gratitude to the sales consultant Mikhail for the excellent service and advice when choosing a microwave oven. After the purchase, I personally helped to bring it to the apartment and install it at the place of use. I recommend a great store to everyone!
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December 13, 2023
Everything was fine for many years - until the first case of the LG Washing machine warranty. Even if there is a Package of services under the Garantservice Program. You decide the issue with the guarantee yourself. The warranty service is not responsible for the Dreamline Service Center. And SC Dreamline is the only exit. And that's why the master doesn't even call for the second day. Therefore, order a paid check-out, and then deal with the warranty. But if this is no longer a warranty case, then the M.B. Garantservice will help in some way. Do not buy this additional Package of services - this is an additional 10% cost for the buyer, additional obligations and no help even in organizing communication with the Warranty and SC!
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June 13
A great store. I would like to mention Ekaterina Ilyinova, a very responsive employee. 😌
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September 16
An excellent store, a large selection of goods, and most importantly, the sellers are experts in their field!
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April 25
When I come to the store, I always encounter consultants, they offer me help and sometimes I agree, sometimes I refuse. I like that the consultants understand my request the first time, and if I ask to be alone in the hall, they do not try to impose their consultation. Sometimes I ask for help myself, I get high-quality advice strictly on the case. I highly appreciate the quality of service.
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October 23
I would like to thank Nikita Kulikov, an employee of the Electrosila store, for his advice and help with the design of the product when buying. 👍👍👍👍
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September 17
Excellent staff, top-level consultation, took a krups coffee machine with a guarantee, very satisfied
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February 16
Is it possible to change the musical direction?Not at a wake, and not in a church.…The electrical equipment store is the same…That's all great, but this dreary music is terribly annoying…Well, really, it's like you don't go into an electrical store, where cheerful music should be playing, but into a sleepy tavern…
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October 2
Thank you very much for the quality work, advice and selection of the TV.The seller is laughing
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September 10
Many thanks to Mikhail, responsive.Thank you for the advice on the dust pump.I will definitely come shopping again!
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February 16
Everything is super, I really like the service, girls, guys are excellent specialists, masters of their craft!! The only nuance, the gloomy Music in the store, honestly, hurt my ear…
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February 14
Thanks to the staff of Electrosila at Expobel for excellent service and attitude to their customers, it was very nice to buy a TV from you and expectations were met at home, we will definitely come to you again!!!
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November 2, 2023
Excellent service, friendly staff, I liked everything very much. Everything was explained, shown, and helped to make a purchase at the highest level. There would be more such employees in our time. Now it's my favorite store.
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February 16
Excellent service, pleasant consultants, helped, prompted and told everything, not intrusive.
Of the cons, it is very stuffy and the music to which you can fall asleep.
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April 29
Once it was necessary to buy a kettle urgently. I decided on my own, I was ready to attach the card, I didn't even need a guarantee… Unfortunately, not a single specialist came up to me for 20 minutes. 3 employees stood at the entrance and talked.
This assessment was written only because of an isolated case, otherwise I am satisfied with the network.
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June 5
A good store . I would also like to express my gratitude to Ekaterina, a customer service specialist.
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July 12
Super Store
We set up the phone very quickly
Thanks to the staff
Thanks
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August 21
The staff is very friendly. It will help, it will prompt, it will not advise nonsense. I recommend it!
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April 25
I want to leave a review about the wonderful service in the store.
I would like to thank Ekaterina separately for helping with the selection in the store
I am happy with the purchase☺️
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March 6
A great store with a good assortment.
The staff is polite and professional,
Thank you for your help in choosing a washing machine, I doubted for a long time and could not decide, but the store staff knows their job perfectly well - I was satisfied with the purchase.
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July 30
Thanks to specialist Maxim
A wonderful store
I liked everything
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November 25
Consultants do not help with the selection of goods, the assortment is small.
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July 30
The best service, thanks to Dmitry, everything is clear and fast
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February 14
No matter how many times I have not come to this store, consultants always come up quickly, there is no need to run after someone and beg them to pay attention. If you have a question, they help you figure it out. Everything I bought there works well and for a long time.
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April 22
Thanks to the competent advice of the seller Dmitry, he left with the purchase of an Oled 77 G series TV. The TV was checked and tuned . I like it
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June 5
I really liked the store, the staff is very friendly!
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August 21, 2023
Купил колонку саундмах, через две зарядки порт отвалился во внутрь, новая колонка! Принес по гарантии сказали обращаться на прямую в сервисный центр который обслуживает по гарантии! Там взяли "типо" на экспертизу и сказали чинить за деньги 36р, деньги не большие но если взять стоимость колонки 130р и работа, припаять вход то получается так себе услуга! А самое, что поражает это то что гарантийный сервис предлагает услуги ремонта за деньги, то есть какой смысл сервису чинить бесплатно? Они при любой удобной ситуации скажут это ваша вина, чините у нас за деньги! Так а какой тогда смысл покупать в магази́не а не на рынке, если при поломке новой фактически колонки отправляю чинить за свои деньги?🤔
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February 14
A great store with experienced consultants. I advise everyone. I bought the best karcher vacuum cleaner here.
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October 23
I made a purchase in this store, a cool store, I advise everyone!
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