This is our favorite store!! The staff are the best sincere women, we adore Elena the most, they will always support, listen, prompt, ask how you are, it's priceless! However, the rest of the staff are also super professionals! The choice of products is 10/10, we really like to take something in the -50% zone, we always find something delicious! Thank you so much for the best service and facilities.

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Анастасия Верниковская

Level 5 Local Expert

I always find what I'm looking for, high-quality products, pleasant staff, convenient location, plus saving time at self-service ticket offices

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Мария

Level 3 Local Expert

An explanatory conversation about COMMUNICATION STANDARDS should be held with all employees working in the self-service checkout area. The seller in this area is the buyer's assistant, not the supervisor. His responsibilities: 1. Approach at the first signal or call. 2. Remove unhappy facial expressions, sighs and eye rolls. 3. If there is a system error, calmly correct it, rather than demonstrate that the customer is “dumb.” 4. Stop broadcasting the phrase “This is self—service” in response to a request for help - if the client could not, it means that the system is inconvenient, and the employee is needed for this very purpose. In fact, it's the opposite! Self—service cash desks are a constant stress. The equipment itself is working well, but the employees who are supposed to help are spoiling everything. It is worth asking for help, as in response — a displeased face, sighs and a feeling that you have interrupted a person from important things. There is zero politeness, rudeness and rudeness. It seems that you have to apologize for coming to the store.

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103 reviews