I am a recent client of this bank, I liked the attentive service and very competent advice from a specialist. As a result, I opened a savings deposit and a card with privileges. I like everything so far. I recommend

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Мария М.

Level 7 Local Expert

The bank's employees fraudulently sell SIM cards, showing absolute incompetence in the field of mobile products. I came to open a bank card. I was told that activating the CARD costs 1500t. Not a word was said about the SIM card, about the new mobile number. At the end of the bank card registration procedure, I was also handed a SIM card. Naturally, I had questions about how much it costs and how to manage it. To which the girl said that her next Clint was urgent and sent me to a consultant. This girl showed utter incompetence, could not really explain that there is no mobile application or personal account for managing a mobile card. The fact that the SIM card is controlled only by ussd commands, I found out later from the Internet. The girl also doesn't know about blocking unused numbers, especially about service texts. Summing up, communication with the employees of this department can be characterized as deception based on incompetence and unprofessionalism. I would not perform any sensitive operations here

See original · Русский

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38 reviews