Friendly Cars
116 reviews
October 28
I rented an MG-3 car. Everything is fine, only positive emotions remain. The car was provided and accepted upon return quickly, without hidden fees and other nuances. The manager is Russian-speaking, explained everything and showed it. Of the disadvantages, you can only indicate the remoteness of the car pickup point from the nearest metro station "Onpassiv" and the difficulty of catching a taxi (everyone is busy with passengers), although perhaps these difficulties concerned only me (the day off and the Karim program did not want to be installed), however, the guys waited, although I arrived significantly late from the appointed time. Respect, I definitely recommend it, especially for those who do not know English very well.
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May 28
In May, I rented a car through friendly cars and was very satisfied! The booking process was fast and convenient. The car was delivered directly to Dubai airport. The staff were friendly and professional, and the registration and return of the car took a minimum of time. The car was in excellent condition, clean and refueled. No hidden fees or unpleasant surprises. I definitely recommend this service and plan to contact them again.
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May 14
I was very satisfied, I rented a Mini Countryman - a cheerful, wind-up car outside and comfortable inside - comfortable seats, plenty of space. The car is in excellent condition! I was pleased with the projection display and cruise control.
In general, excellent service, everything is fast, understandable, the manager explained the basic rules of behavior on the road) The wide possibilities of paying rent were a big plus.
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October 29
We took a car in Dubai in October 2024 for 7 days. The Mitsubishi ASX car of 2024, clean, almost trouble-free. We chose a car with a navigator, and I recommend this option, since it is very difficult to move anywhere in the emirates without it. We connected a mobile phone with 2GIS with pre-installed maps and mobile Internet to it. Very comfortable rental conditions, a convenient and secure prepayment procedure when booking, documents are immediately sent - an agreement, confirmation of payment. We asked for car delivery and change from the hotel. Everything was clear, minute by minute, external inspection, the car was clean, the Russian-speaking manager (which is important for those who speak English poorly) explained the main provisions of the agreement, the main features of driving in the emirates, speed limits, toll roads, fines, gas stations and car washes. since it was the first time we rented a car in general, all these preparatory and familiarization procedures were most welcome. I really liked the rent without making a deposit, it's convenient, you don't have to wait later, if anything, expect a month of its return. There are also very comfortable payment terms - on the spot in dirhams or US dollars. When handing over the car online, they checked the toll roads, we had one once, 5 dirhams, they immediately paid. In general, we were very satisfied with everything - the company, the car, the whole process. I rarely write such positive reviews, but in this case it's really like that! I definitely recommend it! In a year's time, we plan to use the rental car in this company again.
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August 1
I rented a car for 10 days. They were given out to Dubai airport, picked up in Abu Dhabi (none of the distributors had such an opportunity for my dates). So special thanks to the guys for helping to realize the wish to move to 3 emirates. From the moment of booking the car to the delivery, everything was comfortable and friendly. Everything is clear on time, too, we agreed on 9.00 and by this time we were met by a representative. He told me, showed me, reminded me of the rules, explained what to do in what situations, and what not to do and what will happen for it. Followed the rules, had no problems) According to the car, there are slightly ambiguous feelings about the replacement. I booked the baby, but according to those.for reasons of its own, it had to be replaced with a larger model, a higher class. It seemed good, but parking was sometimes difficult... moreover, the car has no camera, no parking sensors. The car was making strange noises, but this is probably the norm for it. She ran 44 thousand km, quite a bit for a rental car. Everything in the cabin is clean, odorless, everything is working. We were lucky to find a phone holder in the salon, it helped a lot. The Russian radio wave was set up - also a plus) At the time of delivery, as discussed, the costs for washing, fuel, toll roads were billed separately.
I think we will contact you again, I liked everything. Thank you🩷
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October 27
I placed the order through the Localrent aggregator. Com is prepaid with a Russian card, which is very convenient. I immediately managed to get in touch with manager Evgeny. He answered all my questions in correspondence, and answered almost immediately. A few days before the start of the car rental, I was informed about the replacement of the car with a higher class. We had to be late to receive the car, and also postponed the time of receipt several times due to the delay of our charter flight. The guys waited for us and rescheduled the time and did not express any complaints, although the time was later. Maxim gave out the car, communication with him was also very informative and pleasant. He offered both coffee and water, told about the peculiarities of traffic regulations in the UAE. I give the highest rating.
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October 25
Hello! Excellent company, competent and responsive staff. We took a Mercedes car for 4 days. The new car is in excellent condition. There are no problems with receiving and handing over the car, everything is on time as agreed. Payment in any way convenient for the tenant. We recommended your company to friends and acquaintances. Thank you so much for spending your vacation with your company. See you soon.
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August 27
Excellent service. Excellent service!
There is a lot of choice of cars, all cars are clean and tidy. The company provides various payment methods, managers explain everything perfectly, make concessions, and are constantly in touch. Recommend 👍🏻
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September 9
I rented a Nissan Sunny in August 2024. The car is in excellent condition, Russian-speaking agents drove to the hotel at the appointed time. They explained everything and talked about the nuances of driving in the UAE. I took it without a deposit for cash. They charge in dollars and dirhams.
In order to avoid misunderstandings, I videotaped all the scratches in front of the armor, but they don't focus on it if everything is in order.
75 dirhams are charged for the sink. They bring it with a full tank, and you return it with a full tank or pay extra. Well, toll roads are also paid upon delivery.
I am very satisfied with the service and the car, it is absolutely necessary in the summer!
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November 17
I took a car for 6 days. The guys contact us in advance through a convenient manager, tell us the nuances, a copy of the contract, etc. The guys are Russian-speaking, constantly in touch. Everything is done clearly, delivery to any emirate, though for money. At the time of delivery, 75 dirhams are always charged for the sink. However, you can wash yourself at any gas station for 40 dirhams, or the guys run around in the parking lots in the shopping center with buckets for 20 dirhams. In general, I recommend it. They work clearly for the guys, they will show them, they will tell them, they will recommend where it is better.
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September 27
We took a car in Dubai for 8 days, chose Elantra, warned in advance that there would be an MG GT.
In my opinion, this is OK, cars are almost of the same class, other offices in Dubai are similarly full of "Chinese".
Everything went without problems, the car was delivered to the hotel and then picked up at the scheduled time.
The staff speaks Russian, and they are ready to answer all questions about insurance, parking, toll roads and fines (by the way, on the day of completion of the lease, they sent a printout of write-offs for toll roads).
The car itself was very fresh, clean, and the tank was full (other companies in Dubai used to give out cars with a gas station light on).
One of the key advantages is the ability to pay with a MIR card or via SBP to Russian banks.
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August 28
We took a Mercedes car from this company, we were very satisfied with the provision of the service. The representative provided the car very timely, the car was in excellent condition, did not let us down during the rental period, we took the car for 14 days. The guys generally work great in the company, they are always in touch. Everything was fine, in the future we will rent a car, only from this company. Thank you for the excellent service. Prosperity and success of your company.
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October 25
I rented a car for two weeks. They met me perfectly, told me in detail about all the nuances and gave me a car
They have always been in touch with us. We accidentally closed the car with the keys inside once — they came to us promptly and helped us open it
When handing over, everything also went smoothly and without pitfalls. Thanks!
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October 12
The guys helped out wildly!
I took the car without a deposit, paying the rent with a bank card of the Russian Federation. Everything is wonderful and wonderful, the Passat took over, the car is fresh and clean. For an additional fee. The car was driven to the hotel and taken away from it.
I will definitely contact them on my next trip to Dubai and I advise everyone else💪
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October 16
A reliable company, including a rental car, reasonable prices.
High service, I was especially pleased that I did not have to go to Dubai and back for a car, I got a car in Ras al Khaimah and handed it over there, saving time and money.
I thank manager Evgeny, who supervised all issues remotely🤝
I travel to the UAE often, now I will know where to rent a car without any difficulties and misunderstandings.
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October 26
This is not the first time I have used the services of this company. As always, everything went well. The booking and acceptance took place without any problems. Polite managers will competently advise and answer any questions. A large selection of cars for every taste.
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October 13
In September, I took a mini Cooper s for four days in this company, the car is new, comfortable and comfortable, the staff speak Russian, well explained all the nuances that may arise on the darog, etc.The rental registration process is very fast 15 minutes)I recommend Friendly Cars to everyone
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April 24
Many thanks to Friendly cars! Only pleasant rental impressions, the car is almost new, clean, well-groomed, there were minor flaws in the paintwork, but everything was fixed, there were no problems with the return. Special thanks for the child safety seat, the child was in comfort! I liked the flexible approach and attentive attitude of Andrey's manager when working with clients! During the rental, nature "raged", rainy weather flooded the roads, we needed to return the car in another emirate, Andrey contacted us, instructed us, rescheduled the time and place of return (took the car on his own) which was very convenient for us! Thank you for your good work and high-quality service!
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April 8
In general, everything is fine. There was no deposit, the car is almost new. Always in touch. It can be recommended. But..... three points, just to keep you informed when you rent:
1. The deductible is $ 300. That is, if there is a major accident, ok.... You'll pay. But if it's a scratch from someone who opened the door too wide? In general, a full hard hat, so ... advertising
2. About the lack of a deposit - in fact, it's also nonsense. You sign an agreement that if you refuse to pay (for example, the same franchise), then the 3rd person reimburses the distributor for the costs, but this third person will shake everything off you like a stick.
3. When handing over the car, the number of salik was verbally announced and they wanted to take 75 AED for the car wash. The car was certainly not in its original form, but it did not objectively require washing either. Did an employee want tea? It's a little strange in general
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August 18
I have been using the services of the guys for 2.5 years, because I constantly come on business trips to Dubai. During this period, the company has never failed, always adequate are valuable, prompt selection of a car (of any class). And now you can also rent a car without a deposit))
I recommend it to everyone!!!
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April 10
I rented a car twice, the choice was on the recommendation of an acquaintance. Now I recommend this company myself.
The staff, including Russian-speaking; rental payments and deposits were made in cash in dirhams, it is convenient that you do not need to link to certain bank cards; Provided a booster for the child, repeated the basic rules that do not need to be violated, and so on. nuances about parking and refueling. The car was delivered to the agreed place and according to its destination, representatives of the company took the car without us, by agreement from the hotel parking lot. The minimum deposit takes into account possible travel through Salik, and so on. car transfer, car wash and refueling if necessary.
The refund of the remaining deposit was made within a month, as agreed, in rubles on the savings card.
We have the most comfortable impressions of working with the company.
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May 18
I took a car in the UAE for the first time. I was satisfied. Excellent service and accessibility. We need international rights. Advance payment in rubles, choosing a set of necessary services on the site, you immediately receive a fixed cost. The manager immediately gets in touch and explains further actions, everything is simple. You take a car, all the main points are clearly explained to you by a Russian person. You pay the balance in $ or in dirhams. I did everything clearly without unnecessary words and time spent. I took a car without a deposit, with a super hard hat and a child safety seat. The condition of the car is without any complaints. The car was returned at the airport, the receptionist did not have time at the appointed time. Nevertheless, it didn't cause me any problems, everything was solved remotely. I left the car, took a video of the condition (for myself), left the keys inside and that's it. Communication with the manager is 24/7 operational.
You need to keep in mind:
1. Without a deposit, it does not mean that you do not remain in debt. You sign a franchise, then pay off debts for fines, Salikas, car wash in mother Russia (by the way, you can also use rubles). If you refuse to pay, your debts will be collected from you in the Russian Federation anyway.
2. You will have to pay 75 dirhams for car washing if you have not washed the car for delivery, even if you do not particularly need a car wash - I do not consider this a disadvantage.
3. Saliki - I rolled 150 dirhams in a week. And this is with not too active driving.
4. Parking is paid. It is necessary to pay for the planned parking time in advance. In fact, I did not pay everywhere - there are no fines. It is convenient to use a Null card to pay for parking, buy it at the metro station. The cost of parking is on average 5 dirhams per 2 hours.
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November 4
Everything is fine! We took 2 cars from this company in Dubai, first an outlander, then a Dodge challenger, we made a discount on the second, the cars were without a deposit. There is a car pickup service at the hotel. Boosters for children were provided. I recommend. Price - quality - service is excellent .
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April 24
I took a Volkswagen Passat 2023, they delivered it to the hotel in Abu Dhabi, a clean, beautiful car, the guy who handed over the car explained everything clearly: without a deposit, the nuances of local driving, which fines most often come to renters, answered all questions, thanks to Maxim.
The car is super, the family got in with 3 suitcases and a stroller easily.
I returned the car in Dubai, got a little lost on the way to the office, because Google led the wrong way, the guys got their bearings quickly. There were no problems when handing over the car, I only paid for the gas tank, because there was no time to refuel on the way back.
For payment, both dirhams and rubles.
Respect, I'll be back, but for the sports car.
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September 27
I want to say a big thank you for renting a car. I took a VW PASSAT. I rate the work of Friendly Cars employees perfectly, the guys are customer-oriented, they easily went to a meeting on emerging issues and tasks. Thanks for the work.
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September 27
I rented an MG GT for 3 days. Delivery is as fast and simple as possible (inspection of the car is sent to WhatsApp when signing the contract).
There were no complaints about the car, the whole rental was without "adventures", I drove about 600 + km.
The delivery took place earlier than the scheduled time on my initiative, they were accepted without problems and any comments. I boldly recommend it, as well as I will apply again myself.
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March 18
Everything is fine! I was looking for an inexpensive car for 3-4 days, without collateral. The car is in excellent condition, small chips / flaws fix everything, no problems have arisen. They answer all questions before the trip, plus kindly tell all about the nuances in the UAE, parking, fines, toll roads. Always in touch.
Regarding the "no deposit" - signed an addendum.the agreement where I give my consent, in case of claims against me, the rental company applies to 3 persons to recover the amount of the claim from me, in case of my refusal to voluntarily compensate for expenses.
We also booked two child seats, provided a choice of an armchair and a booster, in excellent condition.
I picked up the car myself from the office, they are not close, but it is easy to find. Coffee and water are served in the office)
Next time, I will definitely use the company's services.
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September 1
I rented a car in Dubai for 2 days, the choice fell on this company.
I took a Mercedes 200. The car is excellent, they immediately told me about the traffic rules In AbuDabi and Dubai, they are a little different. I recommend this Car Rental in Dubai
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August 27
I took a car from this company 2 times. Everything is as convenient and fast as possible. They bring the car to the right place, explain everything. When I left, I just left the car at the airport with the keys in the glove compartment. Then they came and took her away. There are no surcharges of payments, everything is fair. In general, I recommend it
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November 10
Everything is great! The car is in good condition, car delivery in the city, everything is clear and on time. They helped with things, were always in touch, and gave useful instructions. I recommend it!
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October 12
I took the car in October 2024. Everything is fine, the car was brought on time to the hotel in Ras al Khaimah, told about the local driving rules, in detail about the rental conditions. In general, I really liked it, I will contact you
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October 12
I rented a car for a week. Thanks to Friendly Cars, the trip went great! The car was brand new, the paperwork took 10 minutes. Everything is clear and fast, without unnecessary questions! I will contact you again!
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February 18
I used the guys' service for the first time, I really liked everything. The car was delivered on time, the most important thing is that we really took into account all the points that I chose when booking. It is very convenient that you could pay with a Russian card, in cash, and with anything. I took a Nissan Xterra car, a very cool car for a large family.I will definitely contact you next time.
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October 27
I took a car in Dubai for the first time and was satisfied. Convenient service, the guys speak Russian and explain everything clearly what to pay attention to when driving, for which fines arrive and so on. I will hope that I have not messed up anywhere and I will do without fines)
Next year I will definitely take the car from them.
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October 25
A great company, we wrote off in advance, sent all the documents and instructions. The Russian-speaking manager gave out the car and told the features of driving in Dubai. The mini is in excellent condition , almost new
Everything is fair, without divorce and imposition of services!
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October 25
I rented an MB GLC 300 car in October 2024 with delivery and delivery to Abu Dhabi. The car was brought as in the photo, without any defects. Russian-speaking employees are everywhere. All questions /clarifications, payment options, and other variety leave only a positive impression! I will definitely return to this place for the next rental!
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April 29
I used the services of this company in March. In general, only positive impressions, when issuing a car, everything was told, shown, offered tea, coffee and even computer games to my son! Guys, they speak Russian.
I took a car without collateral. When handing over the car, it was accepted quickly. The car is in good condition, with low mileage.
I can recommend, and I will continue to use the services of this company myself.
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February 26
Previously, when visiting the UAE, I always rented a car from HERTZ. Now, due to the inability to make rent payments with a card issued in the Russian Federation, I started looking for alternative companies. The choice was made in favor of Frendly Cars for the following reasons: 1. Pre-payment with a Russian card. 2. Free cancellation of the reservation. 3. Payment of rent on the spot with a Russian card. 4. Low deposit.
Immediately after posting the online application, the manager contacted me and confirmed the conditions + provided up-to-date information on fines in the UAE. The car was handed over to me immediately upon arrival at the airport with a full tank, polished body and interior. The car is in excellent condition, for two weeks of operation there are no technical complaints except for a burnt-out light bulb. When I was informed about the need to replace the light bulb, the staff offered several solutions, of which I chose the most convenient one for me. For the return of the car, several options were also offered at my discretion. Special thanks to Maxim for useful information on the traffic situation in different Emirates and the most frequent fines. The company's employees are constantly in touch and ready to provide all necessary support. I will be glad to continue our cooperation.
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February 5
Rented with Reno Megan's family for a vacation. We were very satisfied with the service:
1) the car was clean, serviceable
2) the manager was always in touch and answered questions related to moving around the country: parking fees, etc. Always in detail, clearly and politely.
3) the deposit was returned on time without any delay. I didn't have to remind myself
There were many more good things that are difficult to remember and write right away. But the fact that we had the opportunity to move freely and comfortably around the country added a lot of positive emotions to our vacation
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1
October 12
Everything was done at the highest level! We rented a BMW 4 Cabrio, the car was delivered to Al Maktoum, at the time of arrival, as agreed.
They told me everything, showed me, and gave me tips on moving to Dubai.
I sincerely recommend this company!
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March 24
I can safely recommend this company! A family of 3 people, rent a car for 6 days in March 2024. We booked through the aggregator, everything went great, we paid for the reservation with a Russian bank card, the car was delivered to the hotel at the appointed time, the car is exactly what we booked, clean, well-groomed, the tank is full! I took the car, made a video of all the defects, no hidden surcharges, everything is fine and clear! Thanks!
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May 15
Many thanks to Friendly Cars. They had read about non-refundable deposits from other companies on the Internet and therefore it was a priority to book a car without a deposit. We rented a Mazda 6, the car is in very good condition, all the jambs were fixed at the very beginning, there were no complaints. Also, many thanks to manager Andrey, he was always in touch. Special thanks for taking the car to the airport and picking it up there. Definitely, if we return to Dubai, we will contact here again 😊
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October 12
Timely delivery of cars!
It fully corresponds to the description and configuration!
I recommend it.
I rented a Toyota Yaris, wound up 1300 km.
Thanks to all the super guys 👍
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May 14
I liked the company, I recommend it.They immediately explained where to go. The place is good, tea,coffee, comfortable sofas.We made it out quickly, the car is clean. They immediately explained all the nuances of the rules and penalties. The guys, including Russian speakers, which is of course convenient for those who do not understand English well) A good car park, we will definitely contact you again!
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September 28
I express my gratitude to this company for everything clearly and to the point.
The car is without collateral, a Russian-speaking person arrives who will answer all your questions.
I definitely recommend it!
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April 7
I recommend it to everyone! Excellent rental conditions, a large selection of cars at different prices and needs. In my case, I needed a budget 7 seater car. We took a toyota rush with not much mileage in perfect condition. Manager Andrey explained everything as clearly and correctly as possible, special thanks to him!
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May 15
A good car park, I took an almost new car. The work of Andrey's employee is 5. An excellent approach when interacting with clients. I had an unpleasant situation due to the fault of the aggregator through which I ordered. In a short time, we offered several options, and, as a result, the issue was resolved. There were no delays in receiving and handing over the car, everything was done promptly. I will order more. MG FX5 car rental.
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May 4
Excellent service and communication with the client. I took a car (Nissan Sunny) day in Abu Dhabi, delivered in 2 hours from Dubai. All conditions were explained in advance, before registration. At the end of the lease, the payment for a car wash is 75 dirhams and travel on toll roads. Very competent and polite communication, Russian-speaking employees, respond quickly in votse. I highly recommend these guys! Thanks a lot for the service.
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April 7
I really liked the service. Super service both at the delivery / reception of cars, and by whatsapp when booking. A lot of explanations were given on the specifics of driving in Dubai. The car was great, the child seats were as good as new
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May 16
I am grateful to Frendly Cars for the excellent service. Everything was clear and on time. A high level of trust in the client and information support, all at the highest level. The car is in excellent condition.
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