Geely

4.3

18 ratings

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Сергей

Level 4 Local Expert

Geely Atlas. The planned/regular TO-9 was done without any problems. Well, the problems that were voiced/discovered by me and the center were not so easy to fix... The radiator of the stove is not available/on order, the corrugations of the muffler are not available/on order, the oil seal of the automatic transmission is also on order, the multimedia (radio) cannot be updated at all due to errors. BUT we must pay tribute to manager Daniel for communicating politely, correctly, culturally, etc. Additionally: The second review (and the second visit to this service center) I picked up the car the other day after repairs. My impressions were generally positive. 1) Spare parts for the order were received in 10 days (oriented for 2 weeks) 2) The car was booked for repair on a date convenient for me without any problems 3) During the repair, there was also a need to replace the gearbox oil seal, everything was resolved promptly. For me, they have only 2 disadvantages so far.: The working hours (weekdays are only until 19.00, Saturday until 17.00, Sunday is generally a day off) and it's a long way from my house.

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Виктория Степанюк

Level 11 Local Expert

I went through zero maintenance at Emgrand, I want to say a big thank you to manager Daniel, an excellent specialist, attentive to details, accurate. He answered all my questions. One of the disadvantages is that for some reason the manual transmission had to be replaced for 2 hours!

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Евгений Ц.

Level 3 Local Expert

First, I've been calling for a very long time. They say that I am the first in line and I wait 6 minutes. Then they answer that the second one is in the queue. In general, I was on the phone for 30 minutes.(((( Second: There's some kind of nonsense here. I am the owner of the new Gili Atlas(fx 11) 2024. I want to change my car, but they tell me that this car is not serviced. Jili's entire line is serviced, but my model is not. But I also accept the "new model" argument. But I asked for tire repair work, what's the problem with changing the car? What is it about it that they can't take off the wheel and change it, I don't understand.

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Denis

Level 16 Local Expert

I was undergoing maintenance on a Gelly Emgrand x7. Everything was done quickly. The salon is packed in a film and is given to the client in this way. Politely, quickly. Everything is as it should be. Thanks

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Юрий З.

Level 3 Local Expert

The manager recommended solving the problem with the warranty car where I bought it. Then why do you work here, I don't understand. 3 stars for a low price for THAT.

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Kate Natsiokina

Level 2 Local Expert

Customer orientation is completely zero. You leave a call order, they don't call you back. You call, the admin writes down the question, says I'll give it to the master, he'll contact you. And silence. The service is only a year old, apparently there are a lot of customers)

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Михаил А.

Level 6 Local Expert

This is the first time I have encountered such unprofessionalism in official car centers. Geely's AD does not serve Geely. Geely contacted this organization to conduct the Geely Coolray, which is officially sold and represented in the country. To which I received an answer that cars manufactured in the Republic of Belarus are being serviced. Considering that the Coolray (not the X50) has never been produced in our country, but comes entirely from China, it is very strange to see such a position. When asked to explain the reason for the denial of service, the girl on the line could not add anything except "we have to refuse you." But you don't want to earn money, your right, Atlant-M wants it, but I recommend it to everyone, not this "office".

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Юрий Костюченко

Level 5 Local Expert

Standard service - arrived, delivered, picked up One of the disadvantages is that the manager, who promised to call back in an hour, did not call back after 2.5 hours.

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Сергей Налегович

Level 9 Local Expert

Everything was done quickly and without any questions.

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Артём Яцковский

Level 8 Local Expert

High level of responsibility! The pros are working.

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Юрий Милюков

Level 5 Local Expert

The norm

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Geely

11 reviews