Geely Atlant-M
136 reviews
November 8
Everything is fine. Manager Daria had a great deal, excellent and understandable service. We were pleased with the small bonuses in the form of a post service. Thanks for the great car.
It is difficult to find a sales salon on Borovaya 2 from the Expobel side, it is necessary to additionally place a customer management system.
See original · Русский
October 27
In general, it was not bad, I passed the car, I am satisfied with the quality of the work. What I didn't like: there was no remote control in the waiting area from the big TV, at some point the "Heads and Tails" program hung (you had to press any button on the remote control to confirm that you were watching), and "hung" until the end of the service. I was too lazy to go looking for someone and ask about the remote control. There are two coffee machines in the waiting area, of course for money, but the machines do not accept cards, there was no cash, I had to miss coffee (in other services they give a coupon or coffee for free). The expectation was brightened up by small chocolates with the symbols of Gili on the table (not bad anymore). There are no booklets with additional products and services, there were a couple of auto magazines with laudatory articles about other Chinese cars (planted by competitors). In general, it doesn't seem to be critical, the flaws are small, but they spoil the overall impression, I took off one star. Before that, it was serviced on a Felocta in Skoda, the comparison is not in favor of Atlanta.
See original · Русский
1
November 17
An interesting story. I came with my wife for a test drive of a Jili car. We wanted to understand whether it is worth thinking about changing our car to a new Belarusian-Chinese one. We agreed on a test drive with the manager Alexey Chernichko. My wife tested all three cars of interest to us: Tugella, X70 and X50. In a conversation with the manager, it turned out that an X50 appeared in the warehouse, which was held in reserve and the client received a bank loan refusal. Without a second thought, we left the salon, but on the same day we realized that we wanted to buy a new car...
Alexey organized all the processes: trade-in, docks for the bank, then Casco..
Respectful, professional and competent attitude to the client surprised.
As a result, we spent the entire transaction very comfortably and left two weeks later in a new car with a Casco. The spouse is happy. Me too! Which is what I wish for everyone.
Special thanks to Alexey Chernichko, manager of Atlant M Jili Borovaya!
I hope that with the subsequent maintenance of the car, everything will also be fine in cooperation with this Dealer.
See original · Русский
October 2
Today we bought a car, thank you very much to the consultant Anton Solovyov at Independence, for the excellent work, competent and high-quality advice, thank you for your understanding and support!Anton, you are the best!We are very grateful to you!
See original · Русский
1
July 23
The work of the warranty department leaves only negative impressions.
First of all: the next recording is only in 3 weeks (recording is much faster in other services).
Secondly: for more than six months I have been contacting them with the same problem and each time they refuse to repair, while I do not receive a clear answer. They say, drive on until this node fails completely, but for now it works, but with extraneous and non-characteristic sounds, we will not change anything for you under warranty.
Thirdly: during the passage, I turned to the appearance of corrosion on the hood, and the paint peeled off the decorative plug on the rails. Everything was arranged, they said that they would be handed over to the body service and they would contact me. More than 2 months have passed since then, and no one has contacted me.
Fourth: even if something was changed for me under warranty (when it stopped working completely), then every time there was garbage in the cabin, the windows (they changed the windows under warranty) were stained with dirty hands, they forgot to collect something.
I concluded that this service center is not interested in providing warranty repair services, and if they do, they do it poorly and irresponsibly.
See original · Русский
2
July 16
We bought a car. We were unlucky with the car dealership's manager and services. By the end of the deal, the car dealership manager was either tired, or the motivation was gone: there was no communication for two days - the most important days of loan processing and payment, when they came to pick up the car, claims appeared - and what is it all about with the loan agreement, and you came without, I don't see whether the car was paid or not... We came to pick up the car in our own car. We decided to leave the car in the area of the dealership, we asked the manager where it was possible. We parked the car and ... the guard from the booth is not allowed!... managers just want to sell, and we are responsible for everything... In general, the positive emotions from the purchase were blurred.
See original · Русский
1
November 16
We were very satisfied with the purchase! Within a week, we bought a car of the required configuration Belgi X50! Thanks to the manager Vadim Grib for his attention and efficiency. He quickly sent us the necessary documents and answered our questions. The car was completed with the extras we needed, the type of insurance was selected and the payment was convenient for us! Thanks to Atlant M for the cool staff!
See original · Русский
August 29
We bought a Belji X70 car in Atlant-M on Borovaya 2. The expectation of delivery was planned for up to 3 months, actually we have the car in exactly one month. I liked the work and professionalism of our manager Pavel Sheshuk. Communication, preparation of cars, documents at the highest level. Registration and technical inspection without any questions. In addition, Pavel personally accompanied in solving all financial and insurance issues. Many thanks to the whole team of Atlant-M Gili on Borovaya 2 and especially Pavel Sheshuk!
See original · Русский
1
November 4
In general, there is very little. But there are nuances. The service is generally normal. But as usual with a local touch of disrespect for the client. I would really like to hear the wheel replacement time of 1.5 hours, not wait 2.5. Well, of course you could at least call. Well, or what kind of coffee to offer. But this is probably already in the distant future. And so there are no complaints about work. Everything is neat, without jambs and surprises.
See original · Русский
May 7
Hello. Today, 05/07/2024! we bought a Geely Atlas PRO car. The new Borovaya. We would like to express our great gratitude to the manager Alexey Chernichko! Polite, tactful, competent specialist. I have prepared all the necessary documents and professionally talked about further actions. Our family really liked it. We recommend it!
See original · Русский
3
October 23
They did not say that a SIM is needed for autorun and that it needs to be brought along with the car. Little things, but still: you need to adjust the time and date after installing the alarm, adjust the seats, you could do all this on the service (this is the same service :) and I was faced with the fact that autorun is working, but when you get into the car, the car stalls and you need to start it again, it turns out that this is the only solution. It is better to know about this in advance
See original · Русский
2
February 6
I would like to express my deep gratitude to manager Andrey Olekhnovich for his efficiency! Tactful, polite and just a nice person! I received my scarlet purse (Belgi x50) in the shortest possible time! Comfort, agility, the aroma of the new salon and all this thanks to the well-coordinated work of the manager Andrey Olekhnovich (Geely Atlant-M on Borovaya)!
The feeling of being in the dealer's salon is positive, thanks to the attitude of the manager.
I still have positive emotions from communicating with a specialist and special thanks for the introductory driving lesson before the long journey home!
See original · Русский
2
4
May 28
Hello!
We bought a Tugella on Borovaya a couple of days ago. Buying a new car is always an exciting and doubtful process. Thanks to Alexey Chernichko from the sales department, we spent the minimum amount of effort - a professional in his field did everything for us! I prepared all the documents, accompanied from the beginning to the very barrier when leaving the salon with a new car, helped to make the necessary calculations, answered all the questions that arose at any stage, and sincerely laughed at my jokes 😂
Thank you, Atlant-M and Alexey Chernichko! One positive thing with such a significant acquisition!
See original · Русский
June 10
I wanted to buy a gilly emgrand, I came to see it. Managers don't really care if you buy a car or not, because people buy them like pies anyway. When I asked to show the car, and saw the expression on the manager's face, all desire to buy a car disappeared. As a result, I went to another salon, and bought a car there. And the salon itself is ordinary like all the others
See original · Русский
May 14
My second unsuccessful attempt to buy a car in Atlan-M.
The first attempt was more than 4 years ago. I wanted to buy a Volkswagen Tiguan. I liked Moshina, they chose the maximum package available at that time. We looked at the car, everything was fine until we moved on to making a deal.
A little background. I have been working with private clients (patients, to be exact) since 2002. Well, that is, for many years, and I always try to consider the circumstances (so to speak, the transaction) from the client's side. This, however, complicates many situations. But if I lower the level of demands on my part, then over time the level of service on my part will drop, which is unacceptable.
So from the manager selling me a car, I heard 10 (ten!) There are NO direct answers to my questions: "You can't do that!", "It won't work that way!", "We don't do that!"; and all that sort of thing. Moreover, I did not buy the first car in the salon and I know that at least 50% of these are NOT there yet and how YES!
I had to get up and leave.
And today is also interesting.
Atlant-M. Borovaya Street, 2.
I need to buy a car for trips outside the city and transportation of some objects that can spoil the interior of a passenger car.
A pickup truck would be fine. But used ones are too used.
I found a JAC pickup truck. I've read reviews and reviews. It seems like nothing. I found where we sell it - in this car dealership. I filled out an application for a test drive and inspection last Sunday (May 12). On Monday, the manager called. We agreed on a test drive and my visit at 11.00. I planned the day. I came with my wife (well, her opinion is necessary, the car is for the family). The interior is renovated, the materials are stable. There is no one there. We walked around and looked at it. Well, we're the only ones! Have you arrived there?
There is no manager. I'm calling him. "And I, with a client on a test drive, wait a couple of minutes," he tells me. I answered him in a few raised tones, but it was really a shame.:
1. We agreed, you're late - call, apologize, the client will almost always understand and wait. For example, when I receive a patient, if I'm late for a few minutes, I apologize. Thus, the situation is exhausted.
2. He's busy, you know, there was compensation in his voice. So I came to you, O Great and Mighty One, I wanted to bring money, but I did not come for alms. Roles, dear manager, you are confused. Obviously, you do not know that it is not the administration of the Enterprise that pays you a salary, but the customers bring money.
And a little respect for them will be able to bring benefits.
By the way, more than 10 minutes have passed. No one came. As it is now in Internet memes - And no one was going to come. Maybe so.
That's how I didn't buy another car in Atlanta.
Although this pickup seems to be normal (in terms of price / quality ratio).
See original · Русский
1
March 26
I did a comprehensive inspection of the car but decided to be present inside the workshop. I saw a lot of things in 4 hours. I will tell you only a couple of nuances of what I saw:
1. At the moment when the wheels were being cleaned for me, shavings, dust, dirt, etc. flew. a Monjaro warranty specialist drove up with an open window, looked at something and left it with an open window, and all this dirt was just flying out the window. Great attitude.
2. While working on the car, another master approached my master with a rearview mirror from Atlas pro and asked for help to remove the mirror element. I was confused that they were doing this for 15 minutes of my time, confused by the competence of the specialist, confused by how exactly this element was removed.
From now on, if you have to continue to be serviced, then only in person. And I advise others.
See original · Русский
9
November 23
We would like to express our great gratitude to the manager Vadim, who accompanied us from the moment of signing the contract to the delivery of the car keys!
Thank you for your professionalism and excellent personal qualities.
Fedor and Victoria
See original · Русский
November 27
I have been servicing my Mazda in this center for 11 years. Attentive, polite specialists. They always explain everything and find the best options.
See original · Русский
August 9
Good service, quality of work and attention to customers. I would recommend using the services of this center.
The prices are relatively affordable.
See original · Русский
August 27
If I knew, I would have bought a car from another dealer. Under warranty, the record can be expected for months, so also your record for 1.5 months under warranty can be canceled an hour before the visit. And then 15 minutes before the start to say, no, you misunderstood, come. And it's a 40-minute drive. The name is loud, and the service leaves much to be desired. I don't recommend it to anyone.
See original · Русский
1
March 13
Thank you so much for the excellent service! All arrangements are on time, and with excellent quality. Polite staff. Alexey Chernichko is a super manager in the sales department, paid maximum attention, told everything and helped with the choice. I recommend.
See original · Русский
2
September 4
The service is terrible. Sales are poorly organized. I bought a car. They gave it dirty, and I had to drive it myself from another car center. On Borovaya, sellers pay attention to buyers only before signing the purchase act. Moreover, they are forced to sign retroactively so that they receive a bonus.
See original · Русский
1
November 15
It's a disgusting place. Take the car for maintenance - wait 2 hours. Pick up - wait 2 hours. And this is if you are lucky enough to sign up normally. Employees are on their own wave, walking, flirting with girls, anything. But the imitation of violent activity is at the highest level.
See original · Русский
May 6
I will join the comment below - apparently the salon works exclusively on stream. It doesn't matter how many visitors there are at the moment - no one is ever particularly interested in you, even considering that you came not just to look, but to clarify the final conditions and enter into a deal.
By some miracle, I managed to hook up with the sales manager and if he was still friendly (although it was useless - after talking on Friday, he promised that a leasing specialist would dial me on Monday, but a month later no one called), then the employee of the trading department is something with something - the whole his appearance and manner of communication suggested that I was to blame and he was doing a huge favor by communicating with me, and not with his colleague. As a result, in 10 seconds and 2 questions they just tell you that the car will be taken for 10-12 k, when the most (!!!) the bottom of the market is 15, and the real price is 18k+.
As a result, thanks to all the salon staff for saving my nerves in the future, since servicing a car with such an attitude would probably be sad in the future
See original · Русский
7
September 26
Parking is very inconvenient, there are very few places. The staff is unfriendly, they are not even interested in why you came into the salon. Payment for services is only in cash, and even with a commission. Payment by card in the Ford showroom building. Don't set foot there anymore.
See original · Русский
2
April 24
Signed up for TO1 (10,000 km) + tire service on Geely Coolray, the recording was made on April 1 by phone, recorded on April 11 (SMS was sent and a reminder the day before). I arrived on April 11, 2024 at the TO1 + tire shop, they found out and searched for my record for about two hours. As a result, they said that I was not registered for either TO1 or tire service (the filter was allegedly booked for TO1, but the service is all busy). They offered to reschedule TO1 after 1 day and then, in the evening, if there is time on the service. The appointment for tire service was proposed to be postponed for 1 week. As a result, I applied to another geely dealership.
There was also an earlier point about anti-corrosion treatment. It was announced on the phone that Atlant-M independently performs these works, as well as the manager confirmed it when he took the car for anti-corrosion treatment. As a result, it turned out that they loaded my car onto a tow truck and delivered it to Euromechanika LLC (dinitrol). The cost of work on Atlant-M was stated to be much more than it would be possible to do on your own at the same company, Euromechanika LLC. For all issues of poor-quality anti-corrosion treatment, they told me to contact them.
Be vigilant when contacting this dealer.
See original · Русский
7
September 24
I bought a car gili tugela 2023, when buying a car, they offered anti-corrosion treatment, I drove for 8 months, I think I'll see how everything holds up there, as a result, the bottom and arches were not completely processed, pure deception of people
See original · Русский
1
April 10
04/10/2024 I arrived for the passage of the TO-1 car and warranty repairs (replacement of chrome elements of the front bumper from which chrome began to climb off at 12,000 mileage). As a result, the price was set higher than in the price list, IT was not fully produced (locks, hinges, door locks were not lubricated and this is what I saw on the first inspection), the chrome elements were not replaced because "the wrong ones were brought" (this was the second entry, the first one was brought only one element instead of two, signed up for the 3rd time, maybe you'll be lucky), they do not recognize warranty defects, you have to specify and prove. Sadly, I do not advise servicing a car in this center. I will add feedback to the review.
See original · Русский
5
August 17
This is just a nightmare, please find some normal workers and start organizing your work efficiently
Last time, when checking, we waited for the stated time + 2.5 hours
This time it's the same))
Ugh
See original · Русский
1
July 13
I was in July 2024 and the impression is that they are not working for the sake of customers... All specialists are always busy on the phone, and when you leave a request, they call you back half a day later. In general, I do not recommend even wasting time...
See original · Русский
April 18
I was passing through so I was doing maintenance on a Ford , I came in to see what I see .. silence, lack of activity, then there is a rush on the stock exchange) there is no promising offer, and the lives of managers in the workplace. There may be a lack of motivation, coaching to help! )
Perhaps you need to consider the terms of sales with rental payments, and there will be buyers, and life will be more fun for most!
Although it is as it is. Development and prosperity .
See original · Русский
2
November 2
Good afternoon! We really want to thank manager Daria Syropyatova❤
From the very beginning, Daria impressed with her smile and her customer orientation. Initially, we came with questions that worried us before buying a car, Daria explained all the nuances, explained in detail. In the future, we made a deal with her and she was always in touch, fussed and helped us a lot to resolve issues, thank her very much for this, since this was our first purchase of a car and thanks to her it went perfectly.
Even when we found a scratch on the plastic inside the car (the scratch was not from the factory, most likely it was made by one of the employees), we immediately turned to her and she immediately solved this issue, Daria fell right into her heart, very positive, responsive, the ideal manager to whom you will want to return🤗
Once again, we express our great gratitude from Konstantin and Alina.
See original · Русский
February 24
This is a salon where customers need themselves, nothing more. We were booked for a test drive, arrived on time, called the manager we agreed with, 2 times - no one picked up and did not call back. Of course, no one met or greeted us. You go to salons 1000 times a week, you know where you need to go. We saw the information desk where there was no one and no one was in a hurry to come there from the staff. We walked around the salon, not knowing where to go, until about 7 minutes later the girl returned to the information desk. She took us to the right manager. We were alone with my husband, but the manager decided to ignore me in principle and not pay any attention to communication. We came to the car - no one tells me where to get in, guess for yourself. Then they got into the car, the feeling that you were not on a test drive, but came to take the driver's license for the first time) Up to which lane to change to for the exit to the MKAD. Let's go, she's silent. My husband says, well, you can tell us something about the car for now. Well, she told me how something was due, like, "couldn't you read it yourself?" She only asked us what kind of car we drive. Everything) In general, there is no service and no desire to sell at all, well, the service is appropriate. I do not recommend it.
See original · Русский
7
August 14
We were on the weekend, we wanted to buy a car, we couldn't decide on the configuration. We went into the hall, started watching cars... all the managers pretended not to see us. After walking for 15 minutes, looking at different models.. They asked the manager to come to us.. And oh gods, two of them just raised their heads, one of them rolled his eyes, pretended not to hear anything. The second one reluctantly approached. I didn't even try to sell, I answered questions dryly. We left upset, we haven't seen such disgusting service for a long time.
P.S. On the way we stopped at hawal and the super guys still sold us jolyon)) We had considered this option before, but still settled on gili then.The management should pay attention to the staff and teach them the basic principles of customer relations! I definitely do not recommend this particular office
See original · Русский
1
February 16
a negative call, you go into the salon, iiiiiii, no one needs you there, no one is interested in you, I do not know what needs to be done so that the staff would take the initiative to communicate. From personal experience, I will say that even when you approach to ask a question, it is not a fact that one of the managers will willingly respond to it. Someone will say there are a lot of people there, but I will clarify that the situation was when only I was in the salon, and not one of the 5-6 managers present at the workplaces did not even look in my direction. Fortunately, probably)))
See original · Русский
9
May 8
Hello
I want to write a review about the work of the service department
At first, the operator could not contact the service operator, saying that the newly released specialist would call back at the number
After 4 hours, no one called me back. I decided to call on my own, but also unsuccessfully. The issue had to be resolved by car day in and day out. That's all the attitude towards customers
See original · Русский
3
September 29
A pleasant place, sociable staff, whatever you ask, they will tell you and help you. Well, how not to buy a car here!
See original · Русский
1
March 10
Atlant-M Borovaya - I would like to express my gratitude to the manager Daria Syropyatova for the successfully implemented trilateral agreement. The impossible is possible with you. We trusted and are very grateful for the result. Pavel's trade-in worked perfectly, Natalia's agroleasing worked perfectly. A sale and purchase were made in one day. According to the documents clearly, according to the time clearly. Accompanying the client throughout the entire operation is support, tips on how to do better and a step-by-step approach to avoid panic and chaos. It 's nice to trust you .
See original · Русский
3
1
September 11, 2023
Покупал тут авто. По приходу в салон создается странное ощущение. Казалось бы, тут автомобилями торгуют, жизнь должна быть спокойная и размеренная. Но нет. Постоянный движ, все менеджеры чем-то заняты, но при этом можно без особых проблем узнать информацию о заинтересовавшем авто, посидеть в нем, сравнить комплектации. Мне довелось работать со Степаном. Очень позитивный и шустрый сотрудник. Еще удобно то, что прямо в автосалоне есть представители нескольких банков, которые сразу помогут по кредиту. Из нюансов - придется постоять в очереди за авто. Я ждал чуть больше месяца. Но оно того стоило. Осталось посмотреть, как работает СТО.
1
1
September 25
Excellent service. They always do all the work efficiently and on time. There is never a problem with recording.
See original · Русский
December 19, 2023
We bought a geely coolray car here. Good service. Special thanks to the service staff, very polite people, know their business, and competently do their job.
See original · Русский
1
February 20
Stay away from this organization, they take an advance payment of 5000 rubles, and after 3 months no one has delivered the car. No one even called. After the end of the contract, no one has returned the money yet, it has been 17 days. Normally, an interest-free loan for such a period without obligations. My advice is, immediately after the end of the contract, write a claim, and also contact the Consumer Rights Society and MARCH. The service is at the lowest level.
See original · Русский
8
August 4, 2023
Очень вежливо принимают, подробно все рассказывают про предстоящие работы, по ходу работ дополнительно все согласовывают, угощают кофе и шоколадом. Единственный недостаток - очень высокие цены на услуги сервиса и запасные части.
1
1
October 19
The salon and staff are excellent. Everything was fine until the car went forward in reverse gear on the test drive.
See original · Русский
1
August 20
My favorite car center. They sold an excellent Geely, now they also serve it perfectly.
See original · Русский
October 28, 2023
I recommend bypassing Geely Atlant-M side. I didn't think that there were still large companies in Belarus that work so unprofessionally.
Briefly my story.
On 06/22/2023, a preliminary contract for the purchase of a car was concluded. At the time of his conclusion, the model I was interested in was not available. Having signed the contract, Atlant-M Borovaya Auto Center LLC assumed obligations to sell me the goods (the brand, model, color and equipment of which were prescribed in the specifications to the contract) until 09/22/2023.
12.09.2023 I myself called the sales manager who oversees me. She reminded that the deadline for fulfilling obligations on the part of the company expires in 10 days. In response, I heard that I was not in the distribution of the next two parties coming to the salon. By the way, they were both expected after September 22. After my indignant reaction, the manager said that he would try to "resolve the issue" (at the expense of another buyer, apparently), but not before the beginning of October. Further, during the conversation it turned out that the brand and model would be different, which the manager knew at the beginning of July, but decided that it was completely unimportant to me, as a buyer, and did not call. Then, for 30 minutes, I listened to how difficult it was for him to work, about the incredible workload and that I should (literally) just "understand and forgive". As compensation for more than three months of waiting and uncoordinated replacement of the car, it was promised to try very hard to find some mats for me.
I decided not to take my money to Atlant-M and terminate the contract. If at the stage of sale there is such a disregard for customers, then I'm afraid to imagine what happens after the transaction is completed. There is a feeling that when a warranty case occurs, it will not be easy to achieve something. How difficult it was to return the money deposited as a prepayment when signing the contract. The manager not only did not contribute to this issue, he did not delve into it in principle.
I had to write to the head of the sales department. The manager's approach to resolving the conflict was also completely unprofessional. I didn't need promises to punish a negligent employee to the fullest extent. The position of the head of the sales department implies: planning the work of the department, possession of information on the supply of goods (in particular, initiating the timely termination of contracts for a model that is being discontinued and ensuring the fulfillment of already signed contracts), training personnel in sales techniques (especially the stage of working with objections), etc.
In general, the company has over than to work. Professionalism and customer orientation still leave much to be desired.
See original · Русский
9
1
October 26, 2023
I express my great gratitude to Alexey Chernichko! Helped, showed, told!
When buying a car, I prepared all the necessary documents and professionally told the next steps!
See original · Русский
1
July 15
A great salon. Everything was told and shown, without fuss, the guys did well
See original · Русский
March 23
Some advantages. All are qualified specialists, correct, sociable and very fast. The service is at the highest level.
See original · Русский
2
1
February 4
Good staff, excellent service!)
Everything is wonderful here)
But the location is not very convenient.
See original · Русский
2