I've been to this lab several times, I really liked everything, I got on the queue once and then only for 15 minutes, the girls at the counter are always polite, they explain everything clearly if necessary several times. The lab technician takes the blood well, it doesn't hurt, they give baby puree and a coupon for coffee in the coffee machine as a gift. Everything is always clean, tidy

See original · Русский

Show business's response

Анастасия 🌸

Level 12 Local Expert

It's a good laboratory. The staff is quite competent, polite and responsible. At the reception, the medical coordinators inform you in sufficient detail and well. The laboratory assistants in the treatment room are sensitive and very attentive, it feels very much like they are trying to maintain a comfortable atmosphere))) I was pleased that after paying for the tests at the reception and after the procedure itself, they gave me a free coffee coupon, and in the office after the procedure they gave me a delicious apple bar. 😍 Even though it's small things, it was so nice. ☺️ At that moment, I felt like a little girl who had passed tests and went through unpleasant sensations. And then they just gave her a treat. 😅😊 Now only at Xelix on Skripnikova Street, 1. I recommend this laboratory!)

See original · Русский

Show business's response

Daria Sch

Level 3 Local Expert

I was with my daughter today on 12/04/2025, the administrator impolitely demanded a birth certificate in addition to my documents and my daughter's documents and said that otherwise the procedure would not be carried out and it was necessary to carry documents every time. We had tests with the child in the fall, no one demanded anything, only me and two daughters with the same last names are registered in the database for my number, there are no inconsistencies, I brought my passports, why do I have to carry a bunch of pieces of paper and present them. Why not enter it once on the birth certificate and then how to avoid unnecessary movements for regular customers. The nurse came out of the office and joined our conversation. Unpleasant service, unpleasant communication, interruptions, the mood turned sour, waiting in line for a long time, everything used to go much faster. During the procedure, the nurse hurt me and said with a laugh that the place on my arm was so unpleasant. I doubt. The vending machine wasn't working. I am disappointed, although I have been a client since the days of Synevo, which is more than 10 years. And my mother was not given a discount for pensioners without presenting an ID card, it is in the process of being manufactured, because she turned 60 only in September. According to the date of birth, it is clear that she is a pensioner. There was the same administrator. And the procedure itself was painful, my hands were pricked, and the bruises took more than a week. Very strange staff, please deal with this and work on the service that customers come to you for.

See original · Русский

Helix

Add photo or video

News

Address

Contacts

Business hours

Directions

Features

Similar places nearby

78 reviews