Hilton Astana
745 reviews
September 30
excellent location & mirror view, the room is nice but not to cozi. The food is tasty
October 19, 2023
Delicious cuisine,
Cozy,Clean room cool view,
Good Service,
I liked everything: the spa and the pool, the gym and the conference room. In general, everything is fine. Very comfortable 👍👍👍
3
March 15, 2023
I like it too much. It's pretty comfortable for me and clean. Moreover, they have an astonishing view of the EXPO ball. When the night comes it makes me fun and surprised.
3
December 14, 2023
One of the best hotel
August 11, 2023
Spacious, clean room.
With all amenities required.
I will be back soon
3
December 18, 2023
amazing
1
June 30
A lovely stylish hotel in the heart of the city. The view from the room was like a postcard. It is especially pleasant that there is a huge shopping center within walking distance from the hotel, where you can buy everything you need if you forgot something. The staff is attentive, they gave full information about the hotel upon check-in. There was a standard room, corresponding to the status of the hotel. A comfortable bed, I was able to get a great night's sleep thanks to this and blackout curtains. I really liked the cosmetics in the bathroom. Buffet breakfast, a large selection of food for every taste. Several times I came across the fact that half of the elevators were under maintenance, but otherwise I rate my stay at 10/10.
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September 1
We had a rest at the end of August 2024, the location of the hotel is wonderful: near the mega shopping complex with numerous shops, food court, restaurants, opposite the museum of the future (glass ball). A huge area for walking. The hotel inside, as well as from the outside, is very beautiful, stylish, fashionable and youthful. The staff is neutrally friendly. The room is great, everything is there except a towel dryer. There is an iron, but it did not work. The minibar is packed to capacity. I had to take everything out of it to put my drinks and sausage made from kanina, bought in mega. Breakfast at the hotel costs 15 thousand tenge per person, we did not include it and ate at the nearest cafe in mega. The room rate included access to the spa. It's really cool to relax in the pool, 4 types of saunas or the salt room. Two dzhaguzi qualitatively massage the body after walking in Astana.
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September 7
I've been to the hotel several times. It is large, quite modern and generally pleasant. But besides the basic advantages of any 5-star hotel, this Hilton has several disadvantages. Very weak breakfasts. I haven't drunk packaged orange juice in hotels for a long time. I was sure that in 2024, freshly squeezed is the base. There is also no bacon for breakfast. Even beef. Some kind of tasteless beef sausage and delicious horsemeat sausage are cut from the slicing. For some reason, 2 bottles of water are brought to the room, you have to constantly ask for more. I haven't been to the spa. Tax and charge service are added to the order of food in the room — as if I got to the USA or Cambodia. In decent hotels, if the legislation allows it (and in Kazakhstan, of course, it allows), such a practice has long been abandoned. And last but not least, my favorite, all cosmetics are in giant bottles. Who poured what into it is unknown, Schrodinger shampoo.
Otherwise, everything is fine. There is a Mega nearby, if you come to the exhibition, then you can't find a better hotel, the staff are nice and friendly. Will I come here again? On a business trip — no options. For my own, I will stay in a new place.
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2
June 12
Well, what can I say here is a gorgeous place to relax, very tasty breakfasts and the menu is generally gorgeous, there are a lot of different dishes and the serving is perfect, a hammam, a steam room, a pool is just a fire. The rooms are cozy and the view from the windows is awesome. The service is at the highest level. Hiltin is the best place to relax and stay. As for the prices, they are acceptable. Everything is within walking distance. I advise you not to regret it!!!
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June 17
The hotel is super! The staff is polite, they will always help with solving issues. I really liked the breakfasts, especially the fact that there are always soups in the morning. Well, there is a lot of variety and choice. The location is good, close to Expo and Mega SilkWay. In general, we are very pleased with our visit to this hotel.
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October 13
A great hotel, the Hilton is on top, as always. Great rooms, everything is comfortable. Breakfast is super, naturally with a touch of Kazakh cuisine. The location is also great - Expo and a huge shopping mall are just a stone's throw away. In general, I recommend it for both business and tourist trips. I was in Astana on business myself. The photo shows the view from the room window.
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January 3
Astana Hilton is a magnificent business class hotel that guarantees its guests genuine comfort and sophistication. The hotel's restaurant offers a chic breakfast that is sure to appeal to the most demanding gourmets. The room service is at a high level and provides many pleasant experiences.
The hotel provides various services for the convenience of guests, such as a spa center, hammam, sauna, swimming pool and many others. Standard rooms with various views are also available to guests - with a view of the expo and a stunning view of the city. The hotel is maintained in excellent condition, giving the impression that it has just opened. You will not find any scuffs or traces of time here.
The only thing that slightly overshadowed our stay was that during the busy check-in there were only two employees at the reception desk. However, they were fluent in Russian, Turkish and English, which pleased us. Therefore, there were no language problems.
I was a little disappointed by the lack of matches in the lobby and at the reception. Nevertheless, it should be noted the quality of household chemicals offered in the rooms - it is really of very high quality, and has a pleasant and unobtrusive aroma, as well as being hypoallergenic.
The room has all the necessary amenities such as a safe, free Wi-Fi, bathrobes and slippers. Guests can also connect their gadgets to the in-room TV using the screenmirroring protocol and enjoy audio in the bathroom using the volume control on the wall. Both a bathtub and a shower are available in standard rooms. Climate control is provided in a limited range. The iron and ironing board are conveniently placed in the wardrobe.
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3
3
January 26
Nice hotel. The hall is very beautiful inside. There are many different beautiful design objects.
Attentive staff.
Beautiful rooms. Bath and shower!!
Tea and coffee in the room .
Breakfast without frills . Everything is there . Fruits , salt fish, cheeses , sausages .
Nuts and seeds. Jam of different types .
You definitely won 't be hungry .
There are national dishes.
Unfortunately , the coffee is not delicious !!
And I'm a lover of good coffee!
The breakfast service is attentive.
There is a shopping center nearby, just around the corner.
It is very large and there are many shops!!
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November 5
A wonderful hotel with good polite staff, always ready to help, regardless of the complexity of the issue. The delicious breakfast also includes national cuisine, which will not leave anyone indifferent and will determine the mood for the whole day.
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2
January 30
Beautiful view from the window, panoramic windows, interesting architectural solution of the interior space. The rooms are slightly "tired", especially if you look closely. Delicious varied breakfasts. Nice swimming pool, saunas with different temperatures, hammam, salt room. We had dinner in the room once, the food was delicious, the table was set.
The three of us lived together and constantly had to be reminded about water and a towel for the third guest.
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October 12, 2023
A decent city business class hotel. A great breakfast. Room service is on the level. Standard rooms are divided into with a view of the Expo and the city. Guests are offered SPA services - hamam, sauna, swimming pool, etc. in general - clean, still new, not killed. It was a little frustrating that there were only 2 employees at the reception desk during the hot moments of arrivals. But in turn, they were pleased with their good knowledge of Turkish and English. For some reason, there were no matches in the lobby or at the reception. I would also like to tell you separately about household chemicals in the rooms - really very high-quality, with pleasant, unobtrusive fragrances, hypoallergenic. In-room safe, free Wi-Fi, bathrobe, slippers. The ability to connect your gadgets to the TV in the room via the ScreenMirroring protocol, with audio output to the bathroom - the volume control of the speaker in the bathroom on the wall. The standard room had both a bathtub and a shower room. Climate control control in a small range. The iron and ironing board are very conveniently located in the wardrobe.
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3
September 9
A wonderful hotel like all of the Hilton chain. The room stock is located in such a way that all Windows have a beautiful view. Inside the building, from the first to the last floor, there is a huge space, no walls. The elevators are panoramic . The food in the restaurant is delicious
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January 15
Good service, clean, there are bathrobes, slippers, hygiene items, tea, coffee. Delicious breakfasts. The hotel has a swimming pool and a spa. Convenient location, near a chic shopping center where you can spend the whole day
There is a museum across the street, where my children (they are 5 years old) and I spent 2 hours, the children are delighted, so are we, the museum building is in the form of a ball with a diameter of 80m.
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November 24, 2023
An excellent hotel, corresponding to its level. The service is on top. A cozy spa with a swimming pool and a salt room (I recommend separately). There is a fitness room. In the morning, a mind-blowing buffet gives a great charge for the day.
The view from the room to the sunrise is amazing. Opposite is the Expo, on the right is the MEGA SilkWay shopping center, everything is within walking distance.
If you are in Astana, use the services of this hotel.
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April 3
Good location of the hotel, near the Mega shopping center, Expo exhibition center. High-quality service both in the rooms and at the reception. I liked the SPA with a nice, spacious hammam. There is a children's pool. A kitchen with a good choice, you definitely won't stay hungry). I recommend.
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November 13
A good hotel, matches the name and reputation, it is very different from the 5-star self-appointed in Tbilisi. Everything is convenient, comfortable, on the level. For this money, it corresponds to the level. Cheap is never good
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August 12
A great place for business meetings. The beautiful rooms and inspiring interior allow you to do business without being distracted by trifles. I recommend it! And yes, the restaurant is normal.
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1
April 14
The rooms are clean. The breakfast was delicious. The reception staff was friendly and courteous, the documents were prepared quickly. I had SPA treatments included, it was also clean and comfortable. The view from the window of the EXPO was like a nice bonus.
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September 8
Awesome hotel! Just 5 stars. Wonderful pool, royal rooms, cleanliness, space, I was stunned. And the beds are so soft, the pillows are super, I just lay down and immediately fell asleep! There is so much beauty in the lobby, there are a lot of places for photos 🥳
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August 24, 2023
A global Brand, A nice cozy hotel with good breakfasts and location. The rooms are large and comfortable, clean linen. The rooms with a view of the Expo are especially good, in the evening the ball changes colors and shimmers. Nearby is the largest shopping center Mega silkway, where you can eat delicious food and buy everything you need. Stayed a couple of times, always good service and maintenance.
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3
May 25, 2023
Nice hotel. It fully corresponds to its name. Very polite staff and quality service. Advantageous, beautiful location. Convenient from the airport. There are a lot of things nearby and a great shopping center. I didn't lower my grade, but. I would like to have an opening window, which is probably hindered by the construction of the building. And ask at the time of booking that you do not have a combined room. Through the connecting door, the audibility is simply amazing) Overall, I am very pleased with the visit. It is beautiful and cozy.
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June 12
It's beautiful, the breakfasts are good, the location is good,
I recommend the hotel.We went to the spa, to the pool, everything is free.so choose, you won't regret it
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March 13
An excellent hotel in an interesting tourist area of Astana, near the airport. A good SPA with a swimming pool, excellent breakfasts, excellent bed linen. The staff is very pleasant and attentive.
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1
March 1
Perfect location, clean, cozy. In the best traditions of the hilton chain.
There is absolutely everything from a delicious breakfast to a cozy SPA with a swimming pool. And of course, traditionally for the hotels of the chain, a good night's sleep
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4
April 26
It's a great place, the Hilton is the Hilton, everything is on top. Well, the cost is also, of course, on top, but the breakfasts are incomparable, the pool is unlimited, parking is free, one of the best hotels I've ever been to!
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December 2, 2023
We rested and got high from the bottom of our hearts.
Good location, close to Expo Park and shopping center.
The rooms are cozy and clean.
There is convenient parking on the street and inside.
The view from the room to the ball is simply mesmerizing.
The breakfasts are varied and dense.
Also, do not miss the opportunity to spend time at the SPA.
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July 25
Great hotel. Good staff.
I was unpleasantly surprised that the lobby bar is not open around the clock. From 9:00 to 24: 00. It's a little weird for a five-star hotel.
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November 29
A great hotel for leisure and business trips! Everything is at the European level!
The approach to work and the staff are just super!!!
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May 4, 2023
I was at the exhibition in Astana. I really liked the hotel. It is located 15 minutes from the airport by taxi and a 10-minute walk to the parking complex. The spa area is wonderful - a swimming pool, a salt room and several steam rooms. The room is nice, the bed is very comfortable. The staff is polite, the breakfasts are great. There was a slight disadvantage - the cleaner did not clean well, and it's time to replace some furniture - but this is not critical. Basically, the Hotel left a pleasant impression. If I come again, I'll stay there.
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December 12, 2023
The hotel is modern, but we were not very lucky - we got into some kind of conference and in the morning there were a lot of "uncles" in jackets in the lobby.
I was not very pleased with the room service. I worked every day and couldn't vacate the room at 10 a.m. And after 14 o'clock, the staff did not appear on the floor (as the reception explained to us) and therefore the room remained not cleaned, although the "remove room" key was naturally pressed by us. Well, in general, somehow, we felt sovkovost thanks to this approach. But, the SPA is a separate praise. We really enjoyed spending time there, the pool was nice and there were few people from the word "at all".
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1
1
May 3
A good hotel, a varied and delicious breakfast, attentive staff and a very comfortable mattress, be careful, in the morning you need to make a lot of effort to get out of bed.
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June 30
The room is spacious and has everything you need. A varied breakfast with the presence of elements of local cuisine - koumiss, shubat and kurt.
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January 30, 2023
Positive
Nice interior
A wonderful breakfast
Nice spa, 13m swimming pool.
The massage is great, master Gulbarshyn
is next to a huge shopping center 100 meters away. Many bank branches
Comfortable beds
Minuses
A meager lounge for Diamond status. There is no food, tea, coffee and biscuits. Food and drink only from 18 to 20. The only food is soup. If you come in at 19-54, a strict boy says that you have only 6 minutes for alcohol and takes it away at exactly 20. Seriously? It would be better not to do a lounge at all than this disgrace.
It's like I didn't take the extra control.
Perhaps this is the only disadvantage of this hotel.
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February 10, 2023
The building itself is impressive, thoughtful architecture, well-trained staff, they are never rude, a good breakfast, I do not find fault, I have been to hotels where there were many dishes from the cook, but still very good, the rooms are excellent, but over time it is noticeable that the lacquered furniture is tired, and the marble tables are no longer perfect, I do not find fault, but it can also be restored by polishing, the pool is good, the hammam is so-so, it's not hot and the smell also requires prevention, and the saunas are excellent, if they gave rubber slippers, it would be great at all. Bathrobes and towels are available. In general, the hotel is worthy, small things will not spoil the rest.
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3
August 28, 2023
A great place to stay, very polite staff. A good spa with three steam rooms (Finnish, aroma and steam), there is also a salt room. In general, you can have a good rest paired with a chic interior. And the breakfasts with a good selection of dishes and snacks, and I also liked the service. I recommend.
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3
November 16, 2023
Good hearty breakfasts, delicious coffee
There was a room with a view of the ball - museum of the future. Nearby there is a large shopping center where you can have a snack and go shopping. There are ATMs and branches of large banks.
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November 20
Hilton Astana hotel won my heart ❤
Everything is perfect here: location, design, staff, food, spa. Everything is at the highest level. I thank all the hotel staff for their love for their guests, kindness and responsiveness.
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September 12
A great hotel-attentive staff, clean rooms and high-level service!
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August 7, 2023
A very beautiful hotel with a great view of the Expo. I was in it both in winter and summer. I liked the spa, especially the steam room. The pool has quite warm water and not a lot of people. Responsive staff, managers are always ready to solve problems.
The 9 Clouds Restaurant has an excellent menu and a chef who loves his job. Thank you very much!!!
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1
October 29
Excellent service, cleanliness, quiet, lovely restaurant in the Reception area, courteous staff, there is a swimming pool. You can order a taxi on the spot. Many thanks to everyone involved!
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2
November 24
A very nice hotel, spacious and chic lobby, the rooms are very cool, the view of the Expo is gorgeous.
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March 1
There is a large free space in the lobby, the SPA is a good master of Thai massage, the breakfast is decent, but there is something to work on, the layout of the products and their serving. I put 4 for the sluggishness of the staff.
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October 11
A magnificent hotel. Of the cons, it's expensive. But the fire. The SPA area is super, you can go to the room and not go from it.
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August 20
A very nice and pleasant hotel. The staff is very helpful and courteous. I recommend.
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