Nice hotel: clean, good food and service, good location. Just ok for business trip for several days.
Wolfgang Koestler
Level 6 Local Expert
December 15, 2024
Good business hotel, very good breakfast, central in center
Айганым Мурзина
Level 8 Local Expert
October 1, 2024
Great hotel location wise. Good breakfast. I always stay here for work.
Макс
Level 5 Local Expert
May 31, 2023
Nice place and nice staff. Visited this place several times. Each time everything was just great.
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crane-commerce
Level 10 Local Expert
August 4, 2024
It is located in a convenient location, the staff is polite and responsive, works as expected, the rooms are clean, well-equipped with a high-quality set of accessories, the breakfast menu is different every day. It's the best thing for a business trip.
Although the hotel has been operating for a long time, it holds the standards according to the level and concept of the garden inn.
Not to be confused with other categories of Hilton hotels, garden inn is the average price range of the Hilton chain and it is inappropriate to demand chic and luxury.
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Иван
Level 20 Local Expert
December 5, 2024
A normal, good-quality hotel. It is conveniently located - not far from Bayterek, opera, good restaurants, shops. The breakfasts are not very advanced, but they are quite edible and varied. The fan was not working in my room, it was stuffy (opening the window was not an option, outside, and even the smog was hanging), but there are no complaints. The staff is polite and multilingual. There is a small shop and a bar in the lobby
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Асанова Нургуль Сагынбековна
Level 3 Local Expert
August 18, 2024
A great hotel, we came to visit our capital from Karaganda with our daughters, had a great rest at your hotel. Very friendly staff, cleanliness, comfortable conditions in accordance with price and quality. The location of the hotel itself is very convenient - I poked around in Khan Shatyr, left my purchases in the room and went for a walk. The next morning I took a sauna and warmed up in the fitness room! The girls and I really liked it! We will definitely come to visit at the first opportunity, especially since the bonus on the loyalty card drops! Thank you and best wishes for success and prosperity 💞
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Игорь Елков
Level 7 Local Expert
October 12, 2024
The hotel is difficult to evaluate. On the one hand, excellent staff, good cleaning. No complaints about bed linen. I had acceptable Wi-Fi in my room. The location is also quite good, there are a lot of interesting things within walking distance.
With another… It feels strange: the carpet is like in a murdered hotel without stars. The door frame in my bathroom fell out every day. Keys are periodically demagnetized. At the reception, the girl tries to prove that this is because "you kept a card in your pocket with some kind of iron." It's funny, because a bunch of people with the same problem immediately come up.
It would be nice to wash the windows more often. Yes, I know, there are strong winds in Astana, dust from the steppes. But since you called yourself Hilton, you need to wash it.
Breakfasts are scarce for four stars. But the chefs, in principle, are on the level, if you're lucky, you can run into pancakes with ham, it's very tasty. But such a belly feast is not every day. So - breakfasts at the 2-star level in Dubai. But our Hilton will lose miserably to the local "three-piece".
It was not by chance that I mentioned Dubai. I traveled in the summer, 4 stars were cheaper in Dubai (in winter, of course, not so much - more expensive). But - 700-800 meters from the hotel there is an interesting construction Khan Shatyr, the world's most gigantic "yurt". Yes, there is no such thing even in the Emirates)))
...Returning to the Hilton. In general, if the administration carries out a cosmetic renovation, convinces the chefs to cook more, then it is a decent option for Astana.
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Анастасия С.
Level 3 Local Expert
September 6, 2024
The hotel is beautiful from the outside, the location is very cool, the very center, but the inside is old. The reception, the restaurant and the elevators look even less, but the room stock leaves much to be desired, there is an old carpet on the floor, everything is smoked, no flavors, the rooms are old, clean, but not modern: decoration, plumbing, a curtain in the bathroom - like Baba Klava from Khrushchev's apartment. Honestly, it's just like in a shower hotel, definitely not a Hilton. But the service at the reception is at the highest level, well done guys! They are friendly, responsive to requests, very nice! We left the car for storage in the parking lot at the hotel - no problem, no extra charge. The breakfasts are good, delicious, pleasant, porridge, scrambled eggs, omelets, Kazakh sweets.
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Инкогнито 4997
Level 15 Local Expert
November 7, 2024
It was November 5-7, 24th. An excellent chain hotel with an understandable level of service, attentive staff, clean, cozy, delicious and varied breakfasts. Yes, the hotel is tired in some places, but if desired, you can find disadvantages in any hotel) yes, it is conveniently located in the city center!
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Светлана Роговая
Level 4 Local Expert
December 18, 2024
Excellent hotel, convenient location, within walking distance of the sights of the center. The rooms are clean and have everything you need. Attentive administrators.
The breakfasts are delicious, the menu is varied. I recommend.
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Алексей Мартынов
Level 6 Local Expert
December 12, 2024
An excellent hotel, this applies to the location, service, and attitude to the residents. The staff is ready to help and give maximum information, as well as help with any questions that arise. Delicious and varied breakfasts, a comfortable and cozy bar.
There is a small gap between the temperature in the room and in the restaurant. (the rooms are hot and had to open the windows, the restaurant is cool, there is not enough heat)
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Денис Седых
Level 23 Local Expert
December 17, 2023
The other day I stayed at the Hilton Garden Inn in Astana, and I want to share my impressions.
The location of the hotel is very convenient - close to the airport and the main attractions of the city. The rooms are clean and cozy, with modern renovation and all necessary amenities. The staff is friendly and ready to help in any situation.
I especially want to mention the breakfast - it was very varied and delicious. Besides the standard dishes, there were many local delicacies that I had not tried before.
The hotel also has a swimming pool and a fitness center, which I did not have time to visit, but I will definitely do it next time.
In general, the Hilton Garden Inn left me with only positive impressions, and I can confidently recommend it for living in Astana.
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Кирилл Г
Level 9 Local Expert
September 6, 2024
Excellent hotel, excellent service, very clean, good breakfast. Due to the games, "Nomad" was filled to capacity, as a result, there was not enough local wifi for everyone in the evenings. I recommend it to everyone who is going to visit Astana. A five-minute walk from Shatyr Khan, three minutes from the Opera.
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Виталий Юдин
Level 10 Local Expert
November 23, 2024
The hotel is wonderful to stay in. Complies with Hilton standards. The staff perfectly solves all related issues. The location of the hotel is advantageous, both for hiking and by car.
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Иван Бойко
Level 8 Local Expert
October 19, 2024
Everything is fine...for a good review, the eviction was done at 15.00))) that's why I'm writing a good review)))) essentially...good location, close to all the sights. Good breakfasts, friendly staff. But please note that CHECK-IN is not 14.00 as usual...and at 15.00 .. keep in mind, it's better to specify in advance!
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Евгений Игнатов
Level 17 Local Expert
June 18, 2024
The location is just perfect – the hotel is within walking distance of the main attractions of the city.
The staff at the hotel is friendly. The room was clean and cozy. The three of us were comfortably accommodated. We are a family and my son is 14 years old.
We settled in quickly too. Breakfast was not taken.
We recommend this hotel to anyone who is planning a trip to Astana!
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Vitaly Prachev
Level 24 Local Expert
March 29, 2024
Very nice hotel!
Three elevators. 8 floors.
Large rooms. They clean it well.
Good and high-quality breakfasts - delicious and fresh dishes, excellent service. Breakfast starts at 7 a.m.
Bar from 11. The kitchen is in the bar until 22 o'clock. The cooking is good. A little expensive.
Near the hotel within walking distance: shopping malls, theater, cafes, restaurants.
High-rise buildings, embassies of Ukraine and Estonia can be seen from the windows looking at the roadway.
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Maxi
Level 13 Local Expert
June 15, 2024
The location is very convenient for me, I worked nearby, the room is clean, the staff is friendly, the cleaning is on top, but the rooms are tired, the gym is stuffy every time I have to call the reception to turn on ventilation, the breakfasts in the restaurant are excellent, but in the evening everything depends on the shift, I ordered a warm salad, and brought Greek, then the sauce in the salad swelled so much that the salad sank, some glove compartment is present, therefore 4 stars
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Dima Tr
Level 11 Local Expert
October 2, 2024
I quite liked the hotel. The room is spacious enough, has everything you need, the bed is good, comfortable, the curtains are full Blackout.
The breakfasts are good for every taste.
The location is quite good.
The price tag is normal.
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Demlin
Level 6 Local Expert
October 24, 2024
A very nice hotel. Friendly staff, reasonable prices, excellent breakfasts! Plus a convenient location in the city. I recommend it for family and business trips.
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краснов конст
Level 3 Local Expert
February 27, 2024
We were here in May 2022, we really liked it. Clean, the staff is friendly. The breakfasts are very tasty and with a large selection (we ordered a buffet). I didn't have a chance to try the dinner, it's probably good too.
There is a free gym.
The hotel is located within walking distance from the magnificent opera and Ballet Theater, ticket prices there are very affordable. You can walk along the boulevard, the chic center of the new capital of Kazakhstan. There is also a large modern shopping center Khan Shatar within walking distance.
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Алексей Д.
Level 20 Local Expert
November 20, 2023
I liked everything. It is located in a very good location. Very close, within walking distance, Khanshatyr, where there is a shopping center and a pool recreation area.
The hotel has a very friendly staff, all issues were resolved quickly. The breakfasts have a wide selection and quality food. The rooms are clean, and even the bathroom floors were heated. I'll stop there again when I go.
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Наталья Деречина
Level 5 Local Expert
December 21, 2024
Very helpful, friendly staff. The rooms are clean. Delicious, varied dishes on the restaurant menu, breakfast for every taste.
I recommend it!
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Галя Морган
Level 5 Local Expert
November 14, 2024
A great hotel , the attitude at the reception is top 🔥 the administrator Darin is an amazing specialist, and very very attentive and involved in any problem.
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Igor Kopitsa
Level 8 Local Expert
April 30, 2024
I was at this hotel in April 2024. A good hotel, a convenient location, a shopping center. Everything in the room is standard: clean, slippers, a wonderful buffet for breakfast and lunch. There is also a convenient lobby where you can wait for a taxi, meet with partners or hold a seminar/presentation.
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Рустам Иманалин
Level 7 Local Expert
June 26, 2024
Nice rooms and great location. We rented a hotel for a corporate event. However, the food disappointed us. A buffet was ordered for lunch at the rate of 10,000 tenge per person. As a result, 15 fewer people came to lunch, but there was still not enough food, although everyone had only one plate. I am ready to stay in this hotel, but we will hold corporate events in another place in the future.
The reception staff is excellent, but the staff at the restaurant was extremely rude and unprofessional.
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MW
Level 11 Local Expert
September 16, 2024
Very cool. And kind and helpful staff. Thank you so much for your hospitality. I liked it very much. And the design is good. Everything is great. 👍
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Евгений
Level 10 Local Expert
October 31, 2024
Ideal for a business trip - good beds, comfortable bathrobe and slippers. If necessary, there is a printer for printing at the bottom. The very center of the city.
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Юлия Селиванова
Level 20 Local Expert
April 2, 2024
The staff is very friendly, the rooms are clean, the mattresses and pillows are comfortable. Breakfast is without any special frills, but everything is delicious and of high quality 👍
An additional plus was the gorgeous view from the window of the modern city 🔥
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Алибек С.
Level 5 Local Expert
April 11, 2024
A nice, cozy hotel. Friendly staff, rooms are clean, comfortable, the service is excellent, I liked the breakfast, it is conveniently located to get in any direction, the hotel is clean. It's all good. Thanks!
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Yerlan Abdykayev
Level 9 Local Expert
December 7, 2024
I really liked the hotel: breakfast, pastel, service. I would like to note that there is a guest laundry, when you live for a long time you can wash yourself, just buy the powder yourself.
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Марина
Level 7 Local Expert
September 16, 2024
A great place, the room is clean, there is everything for a comfortable stay. The location is a big plus of this hotel!
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Алексей Сарапульцев
Level 5 Local Expert
October 12, 2024
Convenient location, quiet. Mega Silk way is a 10-minute walk away. The service is on the level. A good restaurant in the hotel itself and breakfast
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сергей жевак
Level 9 Local Expert
July 20, 2024
Great service and 5-star staff. Everything is at a high level. The rooms are cozy, you relax in them like in paradise. This is a great hotel.
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Екатерина Митюкова
Level 10 Local Expert
August 15, 2024
Excellent hotel and staff, clean and beautiful, but why breakfast at a room cost of almost $ 300 is not included and is paid separately
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Abdymanap Issabayev
Level 3 Local Expert
September 17, 2024
The convenient location of the hotel, friendly staff, clean rooms. The hotel is suitable for business travelers.
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Василий Андросов
Level 10 Local Expert
November 14, 2023
Great hotel, delicious breakfasts. Within walking distance of the main attractions of the city. The rooms are clean and cozy, for the first time in a long time I slept here. Thanks to the administration for such service, and, of course, to all the soldiers of the front line, everyone is very polite and smiling.
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Светлана Соротник
Level 4 Local Expert
October 29, 2024
Great place! Pleasant staff, high-quality service! Cozy and comfortable rooms!
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Иван Виноградов
Level 12 Local Expert
May 5, 2024
Everyone likes the hotel, excellent breakfast, comfortable, clean modern rooms. Good sound insulation, but the price tag is sometimes unreasonably high. If you have money, then this place is perfect for relaxing.
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Гульнара Т.
Level 6 Local Expert
June 23, 2024
A wonderful hotel. The staff is very polite. The rooms are cozy. The breakfasts are delicious. I really liked the restaurant with wonderful cuisine - Tom Yam and pasta with seafood
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Людмила
Level 8 Local Expert
March 26, 2024
I stayed at this hotel twice in December 2023. I really liked the hotel. A comfortable stay, the rooms are wonderful. Very clean. The breakfasts are varied, there is something new every day. Cozy) the staff is extremely polite. Quiet and peaceful. I recommend
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Евгений К.
Level 7 Local Expert
April 20, 2024
A wonderful hotel that meets the price / quality criteria. The rooms are clean, polite and attentive staff, The only disadvantage I faced was ventilation - the air conditioner in the room worked poorly. You can't open the window, you can hear the constant noise from construction or repairs 200 meters from the hotel. But the construction will end sometime.
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Сергей Ширшов
Level 9 Local Expert
March 14, 2023
Nice hotel in the city center. There is a Khan tent and several decent restaurants nearby. Good breakfasts. And they are constantly being worked with, standard comfortable rooms with lots of Russian channels on TV. There is a gym and a sauna. In the evening, you can eat at the restaurant in the lobby. The price there is average, well, maybe a little more expensive than in a regular cafe, or a restaurant in a hotel. I live often, so I can appreciate it. There are small joints, there is no "pigtail" for triceps in the hall, there is no bench for the press, for some reason a bathrobe is given only on request, there is no coffee machine in the room. Although there are similar hotels. But this is for the Neogene period of development. You can live without it;)
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NikolaY
Level 9 Local Expert
August 3, 2024
A luxury hotel with a good location in the center near Khan Shatyr. Polite service, cleanliness and order. The rooms have everything you need. Breakfast is a buffet. Definitely, 5 stars!
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Аскар Жагипаров
Level 4 Local Expert
November 8, 2023
Everything is very great! The staff at the reception and the cleaning staff are well done, friendly, polite. The rooms are cleaned daily, always cleaned and clean.
There is no ventilation in the bathroom, after taking a shower, humidity in the shower.
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Sergey Ivannikov
Level 5 Local Expert
September 16, 2023
Not a bad hotel, the location is just in the very center. Khan Shatyr is nearby, excellent restaurants (I recommend the Village), all the iconic sights of Astana are within walking distance. Hotel service for 4+, breakfast for a solid 5, the staff is friendly and friendly.
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zelenkin andrey
Level 10 Local Expert
October 2, 2024
A wonderful hotel. The rooms are spacious. The service is at a high level. Delicious cuisine. I recommend.
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Alya Dovidaytis
Level 5 Local Expert
October 12, 2024
Spacious rooms with shower and bathtub. There is also a kitchenette with a microwave and a sink. The room service is excellent
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Ульяна Игнатьева
Level 9 Local Expert
February 27, 2024
The rooms are not the freshest, but this location is as convenient as possible for me - this is a priority. I can note that the lobby bar is always delicious and pleasant, and the hotel staff is always responsive and ready to help with any request.