The food was very good, but unfortunately the service experience was mixed. At arrival, the attitude of the manager and the receptionist felt rude. We were not guided to a table, while other customers who arrived before us were welcomed and seated. My request was ignored twice, which was disappointing. Later, another server assisted us and was polite, professional, and attentive, which improved the experience. Regarding the food and drinks: • The classic favorite pancakes were good (7/10). • The porridge with banana and strawberry was excellent (8/10). • The lemon, ginger, mint, and honey tea was decent (7/10). • The Americano was disappointing (5/10). Overall service was acceptable thanks to the later server, who paid attention to details. I believe staff do not have to personally like every customer, and customers may not like every staff member — but respect is non-negotiable. Every guest should be treated with a basic level of professionalism and courtesy. The restaurant now offers an English menu, which is appreciated. However, there still seem to be inconsistencies in how customers of different nationalities are treated. I hope this was not intentional, but similar experiences are mentioned in other Google Maps reviews.

Елена Эркутай

Level 4 Local Expert

Cakes are too sweet and too dense. Ambience is great though

Yusuf Almutairi

Level 3 Local Expert

Good staff , but serive charge was inconvenient as it was by person on the whole order 13 % x 4 = 52% and the waiter is telling me “ it’s our system and I can’t do anything.!!” , the taste was average.

I Love Cake

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