Idefix

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Level 17 Local Expert

Hello, I placed an order for Stanley brand thermos on 07.04.2026 via your Idefix platform. My product within 2 days should be given to the cargo, 2. the day I learned that my order was canceled. Dogmatix customer service according to the information I received from the seller “force majeure” has performed under the title of the cancellation of my order. My requests for support through our posts by force majeure the seller and the direction I want, I wrote a detailed description section, I have talked to customer service 3 times Dogmatix, but descriptive I can't get a return. Just “sorry about all this negativity where you live, your refund to your bank have been made, we can't do anything else,” the return I'm getting. I object to this return and the situation I am living in. I see it as of the relevant product have stock, the price is certain, I placed my order, I made my payment, received my order, my order number has occurred, I have been informed that it will be shipped within 2 days. I want to know what are the details of the force majeure that occurred afterwards. When you order already after 3-5 min, they want to raise the price of the product. I wonder if I cancelled the order, I ordered the price is deemed appropriate? The product is still in stock and the price has been increased. It comes to customer grievances. I want to buy the product at the price I have seen, and I would like to welcome your support and feedback on the subject. Otherwise I won't let go of the subject. I will appeal to the consumer arbitral tribunal. The Aerolight Adistanley 10-10787-121 Product Mug Transit 0.47 Liter (Black Metallic) Order NoIDE69d4ee0c59b2f

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Idefix

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