Ipak Yo'li banki
388 reviews
January 18, 2023
Terrible service and just discouragingly disregard for customers.
I applied for the production of a salary card: the second time I came a week later, it turned out that the staff did not copy the documents well, they were not even informed, I came a week later, it turned out that this time the application form changed — they did not accept it again, I came a week later, it turned out that for non-residents the term is longer than they are They appointed it themselves. At the same time, it is impossible to call them and find out.
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5
2
April 8, 2024
Just terrible service. Queues are incredible around the clock. I advise you to avoid the central office of the bank, in favor of its branches
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1
April 26
It's always messy here!
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1
January 28, 2023
Avoid it! Taking into account the fact that all banks in the republic take a percentage from transfers and withdrawals from cards, banks should be interested in a large number of customers, BUT NOT THIS BANK, after filling out a questionnaire and waiting 10 days, they refused to issue a card, without explaining the reasons, one can only congratulate the bank's management on "excellent work" to attract customers and earn profits.
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5
1
August 15, 2023
The queue is long, to get a plastic card I had to take 3 days off from work, and a guy and a girl are sitting at the checkout giggling, they don't care.
On the same day, I went to anorbank, they did it in an hour and a half, I didn't get up, they came up on their own.
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3
1
July 7, 2024
Everything is well organized with queues.Lots of chairs to sit on
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2
2
April 10
There are always long queues.
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September 23, 2022
There is a mess inside the bank itself: waiting for your turn is an almost impassable task, because to perform even the slightest operation you have to wander around the branch from one operator to another, and then return to the first one, and stand in line every time. They talk to customers like they're dumb asses. The conditions for VISA cards change every year. When the card expires, it cannot be reissued because the conditions have changed. The fireproof "deposit" required for the existence of the card cannot be transferred to the deposit of a new card. At the same time, the deposit from the old card is issued only after two weeks and only to the person with the passport for which the card was issued. No power of attorney can be issued. In normal banks, the same Kapital Bank, there is no fireproof "deposit". With all this, Ipak Yuli Bank charges at least $1 per month from the card simply for the existence of the card. And this is from a debit card. I highly recommend not dealing with this bank.
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4
February 11
The queue is too long
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November 15, 2024
One of the worst banks for waiting in line. Waiting forever at the checkout
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3
1
December 18, 2024
The best bank in the Republic of Uzbekistan
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1
December 4, 2022
It's a strange bank, everyone is jostling in one place: and who is handing over cash with bags and who is filling out questionnaires and who is waiting for their turn for hours. It's poorly managed.
There is no elementary thing - in order to get a decision on whether it is still possible to open an account, a non-resident needs to come here again, they are too lazy to respond to email.
I highly recommend not contacting them.
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3
1
August 2, 2024
A great bank. We have been using it for 15 years. The service is excellent.
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July 7, 2022
Queue.... but this is the problem of all banks in Uzbekistan.
But the compartment is comfortable, there is a large waiting area.
And the queue is generally running smartly.
Yes... however, lunch is from 13 to 14. The branch is open, visitors can wait inside, but there is no service.
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3
April 14
The most progressive
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1
September 18, 2021
An innovative, convenient, reliable and first-class bank. The service is always excellent, the organization of the service is made for people, cool products, with excellent discounts. Perhaps the best bank in the country.
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6
April 21, 2024
Excellent service, at the time of the visit there was a favorable exchange rate.
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April 13
My favorite bank
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July 15, 2023
I often visit this bank, the staff is very polite. I was with a child, there was no queue service. Thank you very much.
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3
November 15, 2022
The service is not particularly customer-oriented.We gave you a questionnaire to teach you the bank card-figure it out for yourself.
They refused to issue the card and did not call back, did not even write to the mail about the refusal.What kind of service?All right, let's go to the competitors.The reason for not issuing the cards was also not said.What's the problem?This information concerns me.Later that day, I received a card from ASIA ALLIANCE Bank.They almost carried it on their hands.I want to trust them with my money.
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3
April 16
Parking problem
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May 18
Terrible service
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October 17, 2022
First, in the telegram, the support informs you what documents you need to bring and how to take an electronic queue for issuing a card by a non-resident, you arrive at the branch in the morning and they tell you at the registration desk that you need to fill out a questionnaire and then come in person and you will be informed about the cap in the covered accounts (according to them, 95% refusals) I put such an assessment for The lack of information is uniform, I wasted my time. Bye-bye Ipak-uili.
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5
1
June 20, 2023
The service is disgusting. They removed the replenishment of currency cards at ATMs, when replenishing in soums, ATMs are always full. To put it in the main office, you have to wait for 2 hours. I've been sitting and waiting for an hour and a half right now.
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4
1
November 21, 2022
Branches solve only very standard issues. If something doesn't go according to plan, go to the head office. Until you wait in line, you'll grow old. No one has up-to-date information except the manager in the window. But in order to get it, you need to get to him, find out that they no longer provide such a service, although it is relevant on the site 😂 mess and sadness in one bottle 😅
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3
August 24, 2023
Very polite operators, you don't need to sit in line for hours, there are a lot of operators. There is parking, but there are few places on it during the day.
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3
August 1, 2024
The money disappeared from the card, and I have to figure it out myself. Then why do you need a bank if it bears no responsibility for the safety of funds on the visa card. A very dubious bank. It used to be better
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1
3
February 9
Everything is fine.!
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2
November 6, 2022
An excellent bank, we are served there as salary clients, everything is always clear and fast. Of course, parking is a problem, there is never a place to park a car.
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August 2, 2024
It's terrible, a huge building, a lot of employees and customers, and the condors don't work!
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1
2
February 5, 2024
The service of individuals is generally slow, you have to wait an hour and a half. There are a lot of free windows, and people are sitting waiting
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3
2
January 4, 2023
Buyuk Ipak Yuli Bank opened a checking account for their company. The interior of the bank is excellent. The staff is polite. Good conditions for both legal entities and individuals.
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3
October 19, 2022
There is no coordination between the telephone help desk and the real state of affairs! They said on the phone yesterday: yes, we are opening bank cells for non-residents, there are no special conditions. In fact, at the central office: write an application, we will think about approving the cell for you or not. You know, we'll think about whether to pay you money for the service or not.
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3
2
May 5, 2023
The staff serving customers and visitors to the bank are very slow, 3 windows are free, one is busy, and those 3 windows are not even going to call the next ones...This is the last time I visit this bank.
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2
4
December 4, 2022
Fast, polite, convenient. Incredibly competent administrators at the entrance. There are questions about the bank's policy.
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August 17, 2023
Well, there are a lot of visitors, you have to wait a lot, there are not enough cashiers and they get tired. The ATM does not work at lunch
For now
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3
1
May 28, 2022
The service is at the highest level!the attitude towards customers is attentive, everything is explained in sufficient detail.the ATM on the street is very convenient that it works around the clock.
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4
1
May 1
0 maintenance
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July 25, 2024
A great bank. The operator could solve all the issues.
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November 16, 2024
The service is very, very good👍
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March 11, 2023
I've been there a few times, the staff is good, there are no complaints. But due to the long program system, the queue is delayed, waiting for at least an hour. The same thing took 40 minutes to exchange the currency.
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4
1
January 2
excellent bank
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2
September 11, 2023
A good bank, responsible employees. I have been serving there for several years, no problems have arisen.
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3
2
April 13
Excellent bank
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December 25, 2024
Definitely the most advanced bank in Uzbekistan.
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December 27, 2022
I have issued a card
I deposited it to the card through an ATM and there is zero on the account. I don't understand how this is so
Then a notification comes that 23 savages have been logged in from another device and I have issued and received a card today 27
I have an iPhone 13
And the entrance was from an iPhone 14
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3
1
April 5, 2024
Friendly staff. A loan was promptly issued within a day
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December 24, 2023
Excellent bank, responsible and friendly staff.
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3
October 13, 2022
A disgusting bank. He offers to issue a card, but refuses everyone. They are afraid of sanctions! So leave information on the site: sorry, we don't open accounts for non-residents, we are afraid. There are no questions. Why tell everyone: a week, a security check... why check if the card is debit? Let the compliance check the operations later. A bad bank.
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5
1
October 8, 2024
I don't like this rough relationship.
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