Jelsomino
149 reviews
August 26
The rooms are spacious but tired
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August 25
Everything is fine, except for the garbage under the furniture.
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July 1
Not bad, but the staff is so happy
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1
February 24
An excellent administrator. solves all issues, taxi, restaurant, bank, etc.
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1
1
September 27, 2023
The suite does not correspond to the status. We drove in the air conditioner does not work, the TV does not work. Cleanliness is limping.
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1
March 14, 2023
Tired hotel, far from the center from the airport. The rooms are smoky, I do not recommend visiting. The booking is clearly overrated. Repairs and rebranding are needed. We left it for another hotel.
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1
April 15, 2023
Very unpleasant impressions remained: the towels are very tired- they are stratified into threads, they did not bother to wipe the toilet after the previous tenants from the chirkash, toilet paper was not put on the breakfast buffet, but there were exactly 3 pieces of cheese, although I came one of the first, you wait for teaspoons to be washed from the previous ones...
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1
December 29, 2023
The hotel was rented out, the service and the quality of room cleaning fell. Breakfast was spoiled very badly.
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1
November 6
The price and quality are super
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February 9, 2023
The rooms are cleaned once every 3 days, breakfast is included, but very modest. I was on a business trip, the documents were prepared for a very long time, they were barely issued in the evening before the trip to the airport.
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1
January 27, 2023
The room had stained bed linen and sheets with holes, the bed was larger than the mattress, the headboard was generally just attached separately. There is mold in the shower on the watering can itself. There was no hot water at all, and they were not going to do anything about it. Beautiful lobby and just a terrible room.
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1
August 8
Thank you, wonderful room and delicious breakfast
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July 5, 2021
This is a great hotel. We stayed there for 3 days in the royal suite. Huge separate rooms. Everything is stylish, very clean. But the trouble with breakfast. There was little choice and everything was cold.
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July 28, 2022
The photo matches, the staff is super, solves all issues quickly and efficiently. The breakfasts are only monotonous. And so everything is super
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2
August 10
Pancakes from the oven theme👍
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May 8, 2023
In general, the norms. The service is not intrusive. A weak breakfast. I give 4 stars due to the interior and the size of the room, which was large.
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October 19, 2023
A good hotel in terms of price-quality ratio.
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1
May 18, 2023
Everything is as described, clean, attention is required for cosmetic repairs in the rooms
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January 5
A very tired place, very different from the atmosphere in the photo
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February 24, 2023
It's just a nightmare. Everything looks pretentious, but... terrible pastel linen, dirty toilets, torn towels. It's not worth the money. I tell you how often I have to travel on business trips.
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2
December 25, 2022
Nice hotel. The staff is pleasant, helpful, and helpful. Breakfast is not bad.
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1
April 16
A small chamber hotel
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June 23, 2021
A cozy hotel, hearty breakfasts, good sound insulation, clean bed and surprisingly normal pressure in the shower (In Nur Sultan there is a problem with this), what else is needed for relaxation
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September 11, 2021
I always like to stay here when I visit the capital. Very cozy, quiet, clean and inexpensive. The only disadvantage is the location. As it is, everything is fine.
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March 5
There was no Internet for some reason, but it was beautiful
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July 13, 2023
The hotel is very dirty, a lot of things are broken. It's not at all what's in the booking photo. There is no pool (there was one in the photo), there is also no beautiful terrace. The staff is friendly and courteous.
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January 24, 2023
Everyone is just tired. It must have been a good hotel before.
There are no breakfasts at all, not even coffee. And they are paid
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3
September 26, 2023
Need repair and refresh. It will be great!
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1
May 18, 2023
The hotel is tired, but in the old center and not expensive. In general, we were satisfied.
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January 14
Never!
The good condition of the hotel
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1
June 28, 2022
The best hotel in Nur Sultan! Good service, service and delicious food!
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3
May 7, 2023
A good hotel in its price range.
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1
December 8, 2022
We've never seen anything worse. The rooms are dirty, murdered. the staff doesn't care about anything. Breakfasts cannot be called such.
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3
May 6, 2023
I didn't like the bed linen - torn and stained. Everything else is fine
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March 2, 2023
It's terrible! They feed poorly, they rarely clean up, toilet paper for money (( but there are two plasmas in the room, they broadcast in Kazakh.
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1
May 24, 2022
Convenient location, secure parking, breakfast included, comfortable bed
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1
May 5
Urgent repairs are needed.
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August 14, 2023
Minus one star for the gum I found under the blanket)
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February 8, 2023
Dirty, cold, needles found on the floor, linen in patches... breakfast is very modest. I'm not coming back
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1
December 3, 2023
Not a fountain. By ALL parameters
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February 20, 2023
I didn't like anything, maybe it was once. The rooms are poorly cleaned, all the furniture is worn
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1
June 24, 2022
An inconspicuous entrance. Weak Internet connection. There are dirty glasses in the room. The TV does not show good channels, including local ones. Overall not bad
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December 2, 2023
The price and quality are super
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September 15, 2020
We stayed with our family. We rented a suite room. The hotel is very nice, and most importantly everything is clean, the breakfasts are modest but delicious. I recommend
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3
July 19, 2021
A decent hotel in an interesting style, delicious breakfasts, courteous staff. 10 out of 10👌
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1
February 13, 2023
The rooms are dirty, there are not enough staff. But the staff is trying very hard
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September 13, 2023
You can stop at once
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May 3, 2022
The most terrible hotel that I have seen, even in the most remote hotels there is hot water, but here it is not
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1
October 12, 2021
Good service, the rooms are a little tired, breakfast could be made more varied
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January 18, 2021
Nice rooms. The price is very affordable. it is better to book on their website than through booking apps.
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