In September 2025, she came to this department on purpose and sent two very beautiful postcards to Moscow through the operator (she took the postcards, she also pasted stamps, extinguished them and left them with herself (the operator is separated from the visitor by a transparent blind glass to the ceiling) two very beautiful postcards (she bought them on an excursion to Charyn Canyon) to herself and her friend. As of May 1, 2026, the postcards have not arrived. There could be no mistake about the cost (on my part), the operator handled everything, I don't know if she gave them a move on from the branch. I'm very disappointed.

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Anna Korobkina

Level 13 Local Expert

There is always a huge queue due to the poor organization of the process. You can't buy stamps, paste them yourself, and drop a letter in the mailbox. Employees put stamps on letters themselves, pack parcels, instead of letting people fill out papers or put things in a box and serve another customer at that time. Sending one email without notification takes 15 minutes at the window and 50 minutes in the queue.

See original · Русский

Глеб О.

Level 4 Local Expert

I came several times two hours before closing time to send a package. One person was working, and after half an hour of waiting, they told me that I wouldn't have time to send it.

See original · Русский

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