Managers and employees, below 0 is your job. My parcel was PAID for with door-to-door delivery, but your staff arbitrarily decided that if your service does not have enough couriers, then I can come in person. I kind of need it)) but your schedule from 9 to 18 and on Saturday / Sunday off gives few people a chance to catch up and pick up the parcel. Therefore, people pay for delivery - but you are so arrogant that you change the status of parcel delivery to a convenient one for you. The call center responds we don't have enough couriers. Where should I write a complaint about you?!
Only unsubscribes from your support chat operators. Horror, not service.
See original · Русский
Ka Ak
Level 11 Local Expert
November 3
I came for the first time for the parcel! What can I say? Parking is a problem, since the city center, the building is large, I received the parcel properly, although I had to pay, and their cashier does not accept cards and online transfers, I had to look for an ATM to withdraw cash, since there are no ATMs in the office itself. Disappointed financially))))
See original · Русский
Pavel Ivani
Level 24 Local Expert
September 22
Excellent branch, everything is fast, the employee helps, however, cash needs to be prepared in advance, once again the terminal does not work, but otherwise there are no problems