I booked a tour for 4 people, for 336 thousand , after 9 days the tour dropped in price to 250 thousand , 15 days before departure , I was not offered anything ! Other than canceling my tour with a fine , this is such a tour operator, not extending my tour for a day , not upgrading my room , not adding business to the flight, just an absolutely cynical attitude, I called both Kazakhstan and Moscow , wrote to them in telegrams, 1000 $ is simply unthinkable , the difference is huge . I am waiting for feedback, my review will be deleted if I go to a meeting.

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Юлия Русяева

Level 5 Local Expert

As a travel agent who has been working with this tour operator for more than two years, I can definitely say that he is one of the best at resolving any issues that depend on them. If something doesn't depend on them, well, I'm sorry, there are airlines, hotels, etc. that can change the concept and conditions even in the process. For especially gifted travelers here who have no idea about the specifics of their activities, please do not switch from sick to healthy) The guys are excellent clients and 100% agent-oriented%

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oola-la-la

Level 3 Local Expert

A disgusting tour operator, the first and last time we fly with him. The Moscow-Qatar route, the problems started at Moscow time. A list of tickets with the adult-child status was sent, I had to run around to find out. There is no hotline to solve their problems without problems from 3 a.m. We flew to Qatar with the result, after we lost two hours of time with registration. At the airport, a girl meets you, who can only check the arrival lists. What time will we go to the airport information zero and zero and zero. He stands there blinking and that's it, and wait like a parrot. Komon guys, you didn't bring me here for free, I paid the money, and this schoolgirl at the airport must have clear information, or drive her to hell. A day before departure, there is zero information about when we take off at what time, whether we take off at all. Why should I look for this information??? Which you are obligated to provide unconditionally? Why should I run around and find out? There is no information about your flight in the online Hamad board, does it exist at all? The conclusion is that Qatar is a great country, you need and can fly there, BUT only independently or by another tour operator.

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