They do not solve router issues. You need to go to the subscriber department for routers. A small assortment of smartphones. Sometimes the electronic queue does not work.
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Show business's response
Александр З.
Level 6 Local Expert
March 2
Summary: the operator is the most clumsy of all, to solve any problem it is necessary to go to their office, employees cannot solve anything remotely (they do not want, they do not know how, they are not allowed).
I don't know what kind of "roof" Kcell has, but they behave like the masters of life. Whatever problem you have, you are the culprit, and to solve it, please come to the office.
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Show business's response
Yerzhan SM
Level 12 Local Expert
May 22
Previously, kcell was one of the best, the connection and Internet were good, stable and of high quality. They've gone bad lately.