The service is as always on top, I can say about the food that it is delicious (but expensive) the staff forgets what cleaning is, about the waiting time I will say that everything is fine smartly and quickly, promotions are a thing I'm waiting for them because marketing works out everything like 2 for the price of 1 or like 5a5 (but this is already in fairy tales)
See original · Русский
Show business's response
Анастасия Орлова
Level 2 Local Expert
August 29
A terribly dirty place with incompetent employees. They work without gloves, without badges, go out to smoke in uniforms,
administrators do not inform
employees of their duties. 08/28/2024 there was an action "coupon 5050", an employee of the KFS
JULIA (that's what her colleagues called her, she didn't have a badge on her) refused to go out into the hall and help make an order at the terminal,
arguing that they were forbidden to go out into the hall. As soon as I said that I would write a complaint now,
the receptionist girl immediately came, who was
completely perplexed that the employee Julia said that they should not go out into the hall. The receptionist helped to place an order at the terminal and left. Then the receipt is transferred from the terminal to the cashier (who even came up with this? Take the receipt at the terminal, so that you can then queue with it at the checkout.). Yulia, an employee of the KFS, was told to go to the checkout and serve, she refused to serve, and the receptionist came again, who did all the work.
THANK YOU very MUCH to the receptionist, and Julia, an employee, should learn how to work.
See original · Русский
1
1
Даниил Матюшин
Level 4 Local Expert
October 4
Many thanks to the employee Vladislav
I quickly and efficiently oriented chicken burgers on the phone. The online order was completed, I went to meet you, I began to do it in advance
Thank you so much for your humanity, responsiveness and service!)