KFC

4.1

624 ratings

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Ирина

Level 2 Local Expert

On 07.10.25 at 21.16, we placed an order through a self-service kiosk: coupon 5555 - 3 pcs. and coupon 1370- 3 pcs. Not only did we wait for the order for more than 30 minutes, we also did not give it in full and replaced the goods that were in the order without notifying the customer. Instead of six sauces, we got four pieces, instead of French fries, we got rustic potatoes, instead of three egg twisters, we got 2 longers, two chicken burgers each had one small strip, two nuggets in the third, and we decided not to put drink straws in the order at all. What kind of negligent attitude to work is this?! Where is your customer orientation?! Not only do you wait for this order for more than 30 minutes, you pick it up without checking, hoping that in 40 minutes you can still assemble the order properly, but also when you come home you get a surprise! Your most disgusting restaurant! I've never seen anything like this before!

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Дарья Комарова

Level 6 Local Expert

Being the only person in the queue, I waited for the order for 10 minutes. The sauce was not put in, when I pointed out its absence, we double-checked both packages. There was no sugar for the Cappuccino, although she indicated that she needed it when ordering at the terminal. When I asked for it, they said that the sugar was out.... Well, the toilet gave me a brighter impression than at the gas stations....

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Катя

Level 2 Local Expert

The worst CFS I've ever been to.The food is cold and tasteless. As soon as you go to the toilet, you immediately get a gag reflex from everything that happens there.There is no paper, alcohol bottles in the trash, the floor and walls are dirty, the toilet is dirty, and there is a terrible smell.There are also dirty seats and tables in the hall.Orders are given at least 10 minutes in advance.Please sort it out

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Станислав Дерибас

Level 4 Local Expert

I managed to stop by for a snack. I took 5 chicken strips and rustic potatoes. The strips from the juicy chicken category were as thick as a pinky and dry. The rustic potatoes were stuck together in two pieces. There is also a sauce attached to each dish, I either don't need it at all, or only one. Well, the toilet was not cleaned, the floor was empty...San, the smell is creepy.

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Евгений Мартынович

Level 20 Local Expert

I strongly advise against this institution. Today I gave him another chance (and I'm writing hot on the trail), but it turned out that the first time the spoiled mood was not accidental. The dishes, just like the first time, turned out to be barely warm (just at room temperature): burger, wings (soft skin, not fried). The cola was gas-free. It was as if some exhausted remnants had been drained away. I threw it away after the first sip. Never set foot in here again. I wouldn't recommend it to the others either. You can just take yesterday's cutlet at home and put it between 2 pieces of loaf - it will taste better.

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Вадим Волков

Level 5 Local Expert

We ordered potatoes and medium bytes for the children, we had ordered more than once in other restaurants, we knew the approximate number of bytes. They took the order, there were only 6 small bytes, approached the employee, asked how many things there should be, he did not know, went to ask someone, came and answered, there is not a quantity, but a gram, they are large, so they are few in number. I took the time to go to Santa and weighed it on the scales. 84 grams, but the scales were packed for 14 grams, plus packaging. In any case, the norm of 135 grams was not visible in any way. They came up a second time and asked to weigh the employees, there seemed to be 88 grams on their scales, fortunately the manager noticed this, and in order to avoid conflicts, he simply said to report. But unpleasant feelings remained, if they had initially weighed and reported, there would have been no questions

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Катя Блоцкая

Level 4 Local Expert

I went into this KFS with my child. At first they said that there was no juice and replaced it with water. The potatoes were cold and obviously stale. When the burger was unwrapped, it turned out to be as hard as a stone, and rotten inside. I will never go there again!!!

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Nastasiya K

Level 6 Local Expert

Each time, either something is missing, or it is folded "and so it will do", or both options at once. This is the second time the nuggets from the combo have not been reported! The potato fork was somehow wrapped in a napkin, no individual packaging! Once, different positions were crammed into one small box, so that the onion rings turned into porridge. The desire to come here has completely disappeared. The potatoes were incredibly salty last time. And another interesting feature: if you order two burgers, removing only onions from one and only tomatoes from the other, both burgers will be without onions and without tomatoes.

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Qwente

Level 3 Local Expert

I came here with a group of friends for a couple of days. Evening, there were 6 people in the whole hall, the order was made for about 15-20 minutes (which is acceptable in principle), BUT I was amazed by the quality of this order. One of the burgers I ordered was clearly expired (most likely the bun turned sour), when asked to replace it with a fresh one (I took 2 bites), the staff tried to prove that everything was fine and the sauce smelled like that, although I had a longer with the same sauce and everything was fine with it, after a couple of minutes of discussion they still agreed redo it and there was the same problem with the new one. After the first bite, I just went and threw it away, there was no desire to argue again. This is the first time I've encountered a similar problem on the KFS network

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Ирина Киселёва

Level 4 Local Expert

Attention to how the cheese flows from the coconut and from me, when an employee told me that the boxmaster is fresh and hot. There were few orders, and there seemed to be enough staff, but the restaurant was filthy. the only toilet was very dirty, plus there was an alcoholic sitting with a glass on the table and vodka making the students laugh, the employee didn't care at all. there is no service.

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Маруся

Level 4 Local Expert

On September 9th, at 11 a.m., I came in and ordered only a cherry pie. The staff isn't friendly at all, but that's okay. The 2 people who were there just left for about 7 minutes. It's worth noting that I'm the only customer in the room. I waited for the pie for more than 10 minutes.

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настя шилина

Level 3 Local Expert

On May 11, at 8 p.m., I ordered 3 coupons 1330, which includes a cheeseburger, which should contain 1 strip, as a result, there were 2 small "chicken" cores, and all 3 cheeseburgers. this is not the first time, the products do not match the description of the composition. I look forward to reviewing my complaint and taking action in this situation.

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Anastasia K.

Level 5 Local Expert

I ordered a Coke and potatoes and got this ... I'm sorry, of course, that you didn't want to roast a new one for me, I understand laziness, but I want to eat my favorite potatoes in a rustic way, and not eat these old cores. I asked for a change, and they agreed without even explaining the reasons. It's a pity that you need to spend more time on the exchange than you planned to spend on a snack. The first photo is an exchange, the second is an order

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Анна Минонова

Level 2 Local Expert

Really, the worst thing about the KFS is that there are few people there, they have plenty of time to make a normal meal, yesterday they gave me an order for a cold burger, a cold hot dog, and the worst thing is that the burger was slick, just like a stone hard bun,I'm writing this review because it's the second time I went there and the same thing ,don't go naked there anymore,kfs network, please pay attention to them , this is unacceptable , even on nemiga in that dumpster, and they cook better than here, at least let them serve hot, not cold like ice cream P.s. don't punish the guys, just tell them what they're doing wrong, and then maybe they'll get involved in their work.

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Lazovsky

Level 7 Local Expert

We ordered a basket with 24 wings and 4 sauces. As a result, there were 4 wings in the bucket, the rest were all legs. There are a couple of people sitting in the restaurant, everything is fucked up in the hall, 3-4 people from the staff. The wait was about 15 minutes, although in other restaurants everything was within 7-8 minutes. The quality of the chicken also leaves much to be desired. It's a terrible place

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Анна Послядович

Level 4 Local Expert

The French fries are supposed to be golden, but instead I get brown potatoes that can be used to hammer nails.

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Дарья Свиридович

Level 3 Local Expert

Every time everything is just icy, especially burgers, we waited 40 minutes for an order twice, you always hope that you're eating delicious food, but in fact it's impossible to eat

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Сергей Романович

Level 6 Local Expert

The service is terrible! I stopped by in the evening to take something with me, ordered a basket of 12 wings, was told to wait 15-20 minutes, agreed, came up after half an hour, they didn't even start, referring to the fire alarm that allegedly turned off their fryer, but the alarm went off in 5 minutes as I approached, in total 30 minutes of wasted time , which I was offered a refund with some kind of bun and eventually a refund

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Евгений В.

Level 12 Local Expert

UPD: time goes by, but nothing really changes, I ordered food through Yandex many times over the past two weeks, in general everything was fine, but not always, the last time they brought bytes that couldn't even be bitten, I don't know how long they lay there, but they were thrown away. Part of the potatoes from the old batch, part from the fresh batch, the fresh ones were not even salted, so all the potatoes on top were tasteless, and from the bottom (old) salty, but sluggish; the burger was packed so that the sauce was all on paper packaging and flowed out on one side, as a result, it is impossible to eat and not smear your hands, which the conclusion is simple - the food is delicious and hot, but only if you are lucky enough to get caught by conscientious workers There were 3-4 employees, while there was only one apricot in the kitchen, they told me to wait 10 minutes, but I waited all twenty minutes, they also gave me warm potatoes that had been lying all this time, and even before me, I said to change, to which the cashier looked at me as if I I had to choke on boring low-quality potatoes, but I brought a new one, but I did not write off the old one, but put it back to give it to another order later... horror

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Jim Svoy

Level 30 Local Expert

Everything is fine, just a stupid system with a pre-order in the information kiosk. The electronic menu system is extremely intrusive and constantly tries to suck in excess. There's plenty of room, it's fresh, and the company is decent on weekdays. French fries are oversalted

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Алексей Леонец

Level 2 Local Expert

18.10.2025. I came to the restaurant, ordered a burger and 3 wings with potatoes. The change was not given, the cashier counted through a calculator. The potatoes were cold, and the chicken smelled like burnt butter.

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Амелия Ковалёнок

Level 3 Local Expert

A great place to eat delicious food and have a good time. The staff are all nice, smiling and will always help with the choice. Managers are always on the clients' side. I recommend it

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Марина Русанович

Level 3 Local Expert

They don't report food all the time: what is the delivery of what to take away. We ordered a combo with 4 free sauces - we didn't put any, so we haven't responded to support yet. We took a large order to take away, and when we came home, there were no potatoes in the basket combo (which includes 6 strips and 2 potatoes). The hall is dirty, garbage is overflowing from the trash cans

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Владислава Теребилова

Level 2 Local Expert

it was the first time, I watched the assembly of the order, I was surprised that orders are collected without gloves. I ordered two identical cheesebuggers, but changed their composition: I removed cucumbers in one, onions in the other, there were no labels (stickers, signatures) on the package where is it, and how are they packed? There is something to compare it with)))

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Иван

Level 5 Local Expert

33 minutes of waiting with 4 orders in the queue. Half of the order was waiting because they forgot to make a burger. +Swearing can be heard from the kitchen throughout the hall. Deservedly 1/5

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Anton Skachkov

Level 3 Local Expert

I ordered food through Yandex. The photo image of the food on the menu does not correspond to reality, the burgers look disgusting, the bun is tasteless, the inside was almost empty. The cola is tasteless. The worst fast food in Minsk

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Быцкевич Александр

Level 6 Local Expert

They take a very long time to prepare and try to circumvent this in their system by removing the order from the system (it is not reflected on the order board). The staff themselves explain the situation by saying that one of the boxes will be prepared for a long time and, in order not to exceed the waiting time, it was removed from the waiting list. If we strive for fast service, then this is not a solution to the situation, but its concealment.

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Станислав Шаньков

Level 6 Local Expert

The cashier was rude when I decided to pay at the checkout, because the terminal on the screen was not working, I will not come back and tell all my friends. By the way, he didn't take cash either, he said he wouldn't give change. Upd. Now we're waiting for orders for half an hour, a full room, and there's one person at the checkout, the worst KFC establishment I've ever been to It's FAST FOOD, I don't expect so much in a restaurant.

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Даниил П.

Level 4 Local Expert

I waited for the order for about 40 minutes without a large queue, as there was no meat, steep logistics, what to say. In the kitchen, the guys can't properly distribute responsibilities, which is why one person can rush back and forth to no avail.

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Светлана

Level 8 Local Expert

There is a constant problem with the assembly of orders. Either they will not give the order in full and do not want to fix it, or they will replace some points of the order with others, and cheaper. It's a nightmare! I've only seen this in this CFS

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Вадим С.

Level 4 Local Expert

It is very rare to have such poor service, quality and taste. I'll probably break the record here today. Two coupons from the menu have been prepared for 40 minutes already... I don't recommend it to anyone

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Чеза Чайковская

Level 4 Local Expert

The worst KFC. Even 1 star is a lot. We were waiting for the order for 15 minutes. The food is poor in quality - the chicken is dry, the bytes are very small with a minimum amount of meat, the potatoes are sour and tired, and the milkshake is generally a separate conversation. The "restaurant" itself is sooo dirty. A bottle of vodka broke in front of a homeless man and no one took it away. Sauces, leftovers and other garbage are everywhere. The trash cans are clogged, tables and seats are not cleaned at all. Also, in this institution, very often they do not report something to the order. Once we decided to find out this point - we were given a card for a 10% discount and, again, sour potatoes, and a few months later they said that the card was invalid.

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Катерина Ширяева

Level 3 Local Expert

Actually, the class, I skipped the first two lessons there. I liked everything, we did it quickly (I caught the bus back to school!!) and it was delicious, classmates in computer science appreciated the potatoes and half of the school - coffee. And another classmate took half a burger in one bite. In short, never bring a cfs to school. Meow

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killop8980

Level 5 Local Expert

The establishment is very interesting, the most important thing is not to wait for a long time, maybe 5-10 minutes, although they may not report something, they may even report it by mistake, but this is very easily solved by cleanliness, everything is clean, tables chairs floors are all clean, there are a lot of places

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Anastasiya

Level 8 Local Expert

The order is 05/09/25, 22:27:54, cashier Kira Dvoynikova, room 223. We sent them to the kiosk for an order, and they hang for a minute after each visitor! The one-line order was prepared for 18 minutes, and they still put the wrong thing in, instead of the original strips, they were sharp, thank you, they were thrown out.

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Денис Фамилия

Level 2 Local Expert

2 unfortunate twisters played for 12 minutes. Despite the fact that during all this time there were 2 orders, including mine. Before that, there were some over-dried wings here. In general, they don't care about working. The only plus is that it's not far, but what's the point of it.

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Владислав Макович

Level 4 Local Expert

For a C grade. 02/22.24 at 17:00 I placed an order (the order was large), we cooked for 25 minutes upon receipt I asked if everything was put in (2 packages were tightly folded, it was extremely inconvenient to disassemble and check)- they replied that everything was fine . Upon arrival home, there were no 4 cheese sauces (and the children eat only with it). I just put ice cream in coffee glasses on the table next to the bags open - take it as you want.

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Артём Кузнецов-Кот

Level 3 Local Expert

They don't report it to the order, especially when you take it out. So check before you leave. I understand perfectly well, students work there, the human factor, but it's so common not to report. It is also very often confused that the food is cold. I ordered there all the time, because it's close to home. All the best, guys

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Анастасия Я.

Level 5 Local Expert

I come again on Sunday, there are practically no people in the hall, just like, apparently, in the staff. The check with three burgers was the only one, there was not a single person in the line of sight for 4 minutes, then two came and they couldn't handle the check)) There were 3 cheeseburgers without onions, in the end, all turned out to be with onions, and when I picked up everything, they said :’definitely without onions,’ and if a person is allergic?

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Мартин Сизонов

Level 4 Local Expert

1) it's very dirty, the tables are right under a huge layer of dirt, the seats are all covered in crumbs 2) Disgusting staff, please train employees to communicate with people. When asked to replace the cold burger with a glance, they sent three letters, heated it in the microwave so that two soaked rolls remained from the burger, and refused to redo it. Music screams from the kitchen with mats all over the place. 3) there are the same KFS, where it will be much more pleasant to have a snack - without quarreling with the staff, without begging for table cleaning and without choking on dry potatoes (as if they are already a couple of days old). There are really problems with food here, I've been here three times and everything is dry and cold three times.

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Anastasia R.

Level 3 Local Expert

Absolutely everything works disgustingly. We waited 30 minutes for the order, but we never got it. The employees don't move at all, they barely work, they absolutely don't care that there are a lot of people, they calmly communicate with each other

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Екатерина Сень

Level 11 Local Expert

It gets worse and worse every time. The order was placed in the info kiosk, there were no other orders at that time, they stirred and began to cook it only after 7 minutes. At that time, only strange visitors were sitting in the hall: homeless people, a group of noisy youngsters, a man who dined with food bought in a store, an alcoholic who constantly looked at us and a young man sleeping on the table (but at least he had food from this institution). The 25-minute wait for the order seemed endless and I wanted to leave all the time. We received the order in a bag, although we pressed "on the spot", there were no napkins in it, and the potatoes turned out not to be salty at all. Several times I came across diluted drinks. I won't come in and spoil my mood anymore.

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Елизавета

Level 12 Local Expert

The chicken is black. The oil hasn't been changed for like six months. They asked to change it - they changed it to a less black chicken, but it still looks terrible. I attached a photo

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Natalie Aleksandrova

Level 9 Local Expert

I rarely go to KFC and realized that it was not in vain. I took the order as soon as it was ready: the potatoes were cold and hard, overcooked. Lemonade is half a glass and that half is ice. Thanks

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Родион Шалабодов

Level 3 Local Expert

A good KFS restaurant with a delicious chicken and an average waiting time for an order. The speed of cooking and collecting orders is at an average level, but what else can you expect from the same people who work here 24/7. The food is the same as in the entire network of Belfudservice and Creativvostok, cleanliness is maintained whenever possible, the contingent is family (friendly family).Overall: delicious, pleasant, atmospheric and comfortable.

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Кирилл Новитский

Level 12 Local Expert

There is not much to write about the KFS restaurant, because the menu and the quality of cooking (assembly) are about the same in each of the representatives, but specifically in this I would like to note the possibility of ordering from the street, a small area and poor-quality cleaning. Apparently, the lack of staff is affecting. But even despite this place is quite popular among locals and just passing by.

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Кирилл Олехнович

Level 3 Local Expert

They put more ice than a drink , the burger is cold , the potatoes are too , it's impossible to eat , they also wanted to close at 22:45 , but the place is open until 00:00 on Saturdays , I'm charmed

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Yegor P.

Level 2 Local Expert

Probably the worst CFS, there are only 5 people in the hall, they give an order from 3 positions for about 25 minutes. All the staff is walking, giggling, talking to each other, but they are not trying to speed up the process of issuing an order.

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Ольга Маркевич

Level 3 Local Expert

Today we ordered 4 "original" legs and potatoes with the child. The order was made quickly. But for some reason the legs were divided into two, I was surprised, but did not attach importance. At home, I realized when the child ate and ran to fill his mouth with water, she got the surprise... Tin;!; Are you adequate at all? Do you see the presence of children and do this?

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Маша Бабошка

Level 2 Local Expert

I made an order at sharangovich st. 25 The order was not fully delivered. Three components were missing. This is not the first time this has happened + there were no drinking straws and not a single napkin!!!!!

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KFC

232 reviews