KFC

4.3

1168 ratings

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Sheetalkumar Choudhari

Level 6 Local Expert

About the staff... I had good thoughts about KFC petrovshina..but today Worst experience for the first time, it's 04.06.25 very rude employee . The girl was in bad attitude ....she was acting like I'm stealing the food... woww Please ask them to be polite ,,, even they can fake it...

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Ольга К.

Level 4 Local Expert

I've been wanting to leave a negative review on this place for a long time, and today another trip there caused a lot of negative emotions and finally prompted me to write. The service is terrible, the hall is dirty all the time: dirty tables, food is lying under the tables. Today's order was for a box of 12 wings, where they put 12 absolutely for the selection of the smallest parts, because in other restaurants of this chain, at least 30% are larger in size. It has also been noticed for a long time that alcohol is being sold to teenagers, but this is already an article! It's time for the services authorized to do this to deal with this outrage long ago, and to restore order.

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Павел

Level 5 Local Expert

I visited your KFC recently and was very disappointed. The potatoes were overcooked and bitter, as if they had been deep-fried for too long. The wings were also not pleased — there is almost no breadcrumbs, and in some places there was none at all. But it is the breading that makes the wings crispy and juicy, keeps the juice inside and gives an appetizing taste. Without it, the meat turns out to be dry and tasteless. Everything used to be much better, but now the quality has clearly dropped. Please pay attention to the preparation.

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Стас Пинчук

Level 3 Local Expert

I ordered a couple of times, for a total of 4. The last time I made an online order, I came to pick it up, they tell me that it was accidentally given to someone. I ask what we're going to do, they say they don't know, and tech support will answer now. I would have left right away, but the order was paid in advance. After 25 minutes, I was informed that they would make a new one after all. After 40 minutes on the spot, I received the order. It would be cool to add something as an apology, but okay. They didn't even verbally apologize. Okay, I got what I wanted. As a result, two burgers with mini chicken pieces. The wings are super salty, sprinkled with breadcrumbs. I've always taken kfc for the crunchy breading, but it's not there. Thanks

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Level 8 Local Expert

08/29 In the morning I ordered ice cream and water, there were no people, my order was the second (the first one was already ready). I ordered ice cream so that something would be faster, as a result, burgers were made for subsequent orders, but I did not pour ice cream into the cone. I waited until the last, there was no more time, I asked at least to give the water. I don't know what's difficult about pouring ice cream into a cone, but in the end it turned out that I bought water for 5 rubles. The girl was purple, gave the water and went on.

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Владос Г.

Level 3 Local Expert

I very rarely write reviews, let alone negative ones, but today's (12/30) visit to this "restaurant" of the chain inspired me to do so. I'll start with the situation in the institution itself. Apart from the fact that there is dirt everywhere and the tables have not been cleaned, a very bad-smelling man with no fixed place of residence was sitting at one of them, which clearly does not contribute to the appetite of visitors. I am silent about the condition of the toilet. The waiting time for an order is more of a complaint to the management of this particular institution, since during peak hours there are a maximum of 3 people on the shift, who are clearly unable to cope with large influx of visitors. Two twisters and a coffee were received 15 minutes after the order. The twisters may be cold, but there are no complaints about the components, but there were no napkins in the package with them. As for the coffee, the cup was without a lid for hot drinks) you can see it in the photo. Problems such as the lack of napkins and the wrong lid can be fixed by contacting the employee behind the counter. But he was all alone there, and because of this, he could not cope with a large number of visitors, as a result of which he could not react to my request. And I didn't want to wait for him to be released after all that had been described earlier. Well, the coffee itself (latte) was more like instant Nescafe in both consistency and taste. The only thing I really regret is that I decided to come here instead of Mac) I would like the management not to skimp on employees and put more of them on shifts, as this is precisely why the quality of service suffers. That's all I wanted to say.

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Alexey Dashko

Level 2 Local Expert

I come here periodically because I love wings and I hate to go to a more distant restaurant. Every time there is a roulette game: the order is given for 25 + minutes, which is a lot for such an institution, then the sauces will not be put or the wing will be changed to a small strip. They clearly don't have enough workers, and those that do are clearly in no hurry. It is clear that the company has no respect for either customers or employees. Today they put 8 wings instead of 12. I won't come here again.

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Елена Парахневич

Level 4 Local Expert

I was wondering why there were queues at Mac, but here it was half empty. I went in on 09/24/2025 - I was shocked by how bad everything was, there were almost more employees than visitors, and the tables were dirty (I had to wipe them with a damp cloth myself), everything was in crumbs, the check was not issued by the machines where you order yourself - okay, I remembered my number, so the scoreboard does not work ... it's a very poor institution

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Fronkoor

Level 4 Local Expert

The food is cooked for an excessively long time, the service is not good, the coupons with the end dates do not match, why is catering, which is positioned as fast food, done on time as if I went to a restaurant, and why were lemonades repeatedly given out with the wrong taste

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Матвей Жолудь

Level 4 Local Expert

Sometimes they trick and spoil the impression of the order (they accidentally confuse and do not report the food, sometimes they trick on purpose and give out the wrong thing). It often happened with missing sauces, spicy burgers when the usual ones were ordered. Sometimes there is a commotion in the kitchen, but no one is on the counter, and the food can stay on the heating rack for 10-15 minutes (in this situation, I expected my unfortunate cheeseburger). In general, it's like this, often the food is overcooked and the meat looks like it takes another 5 minutes to finish cooking and it turns black, of course it doesn't bring pleasure, for the sake of truth, it doesn't happen often, but it's far from a one-time accident. He pulls out the third star on snot, only because of a pre-existing discount promotion for regular customers, which was eventually canceled, unfortunately, leaving the card as a souvenir;(

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👁️lina

Level 6 Local Expert

On July 30, the restaurant ordered burgers and 2 ice creams. There are no questions about burgers, but the ice cream looked terrible. We put them in coffee cups, instead of a clear cup like on the menu (and even without a lid). It looks very small. We weighed it at home and it really turned out to be less than 110g for 4.5 rubles instead of 140g (as indicated in the menu). Order 9734 at 20:41. Take action. If this does not stop, I will complain to the higher authorities. This is not normal.

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Antonio

Level 14 Local Expert

Thanks to the app, I placed an order and paid for the order while in transport. I came to this restaurant and it was already formed and given to me) I am very pleased with this service. The chicken and burger were aerobatics!

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Андрей Налецкий

Level 4 Local Expert

The food is like in a regular KFS .BUT it's pretty dirty there , I remember coming in and the table wasn 't cleaned , I accidentally dropped the charger , bent down to pick it up and saw a mountain of dust and dirt under the tables , there's not much staff and you're waiting for an order depending on the complexity of its preparation .I would really like something to change!! There are few advantages, but they are also there, for example, the unresponsive staff or the cleanliness of the bathroom and a little more something pleasant.

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Эд Николаенко

Level 6 Local Expert

It seems to me that it's getting worse and worse every day. They're recruiting someone, and some of them don't even understand Russian. The tables are always dirty and the bins are often full. If you don't have enough staff, start paying people to be interested in working and local students will come to work, not imported ones!

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Надежда Олиферович

Level 2 Local Expert

The situation with a takeaway order has been repeated more than once: not the entire order is packed. The first time I was in a hurry, I didn't check - it turned out at home that there was no cheeseburger. Today, the situation repeated itself, but as soon as I laid out the whole package and started checking the items, the young man immediately brought me the missing cheeseburger, although I had not yet managed to tell what exactly was missing. So be careful.

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Svetlana Mazurkevich

Level 16 Local Expert

6 p.m., we stopped in front of the cinema.. there are 2.5 people in the establishment, the conversation of the staff with the guests is "let go": nod silently at the QR code, they say, either in the application or at the kiosk, order by coupons.. those who came after us received the same "warm welcome". It's only 6 p.m., but there are no ingredients and ordering some items is not available. But we find out this after the fact, when we went to the kiosk, and unsuccessfully tried to figure out why it didn't work, and then only pulled the information from the employees... I have not seen such a failed service in the KFS yet

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Азат Шафиков

Level 10 Local Expert

Great place! Everything is clear and logical, convenient. Nice staff, clean and cozy. In addition to Belarusian rubles, Russian cards are accepted for payment. But only the World, Visa is not coming.

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Диана Масальская

Level 2 Local Expert

Poor quality of service, ordered chicken — got skin and bones, also a long wait for the order, there will be more soon +2 negative reviews not from me, but from people who were with me

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Мария

Level 10 Local Expert

The service is terrible, rude staff, they forgot to put the sauce twice, when choosing "on the spot" they still wrap it with them, the tables are dirty, I had to wipe it with the wettest napkin, the chicken is of questionable freshness. I love KFC, but it's this point that disappoints

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Алеся колесникович

Level 5 Local Expert

Waiting time - we waited for more than 20 minutes, although there were not many people Cleanliness is a complete nightmare in the bathroom, there is no paper, everything is dirty, even the washbasin is dirty. The food feels like it's been warmed up in a microwave oven (warm). The juice wasn't put in. Tables are not cleaned after visitors

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Nika Kras

Level 4 Local Expert

The food was very tasty. I advise everyone to try it. I waited less than two minutes for the order. The staff is kind.When I didn't have enough, the manager added it to me . A very clean and decent place

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Иван С.

Level 4 Local Expert

The service is fine Food is fine Waiting time is a long time to prepare for a long time The staff is friendly, but the minus is that one person serves, he also cooks. The kitchen is nothing scattered, there are orders waiting. Meat , drinks can be attributed to food , in general , it is normal , 3.5 out of 5

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Артур С

Level 5 Local Expert

I didn't expect that the CFS could disappoint so much. The order was waiting for 40 minutes, despite the fact that there were few people in the hall and there were few orders. The strips and chicken were not crispy, the breading was like a wet napkin. The hashbrown wasn't crunchy either, just a sluggish shingle. Totally disappointed, Gary ate. I had to throw everything out

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pavel smirnov

Level 3 Local Expert

The waiting time for the order is 32 minutes, the potatoes are poured on top of the burgers, the meat in the chikinburger is smaller than a matchbox, there is no milkshake.

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Рус Лан

Level 3 Local Expert

It's a little dirty on the tables, some terminals for orders do not work, there is often no liquid soap in dispensers, rolls for meat, there is not enough meat, there is no ice cream.

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Ольга

Level 4 Local Expert

I've already wanted to leave a negative review about KFC several times. Today I finally excluded this network for myself. Since the KFC at 94 Dzerzhinsky Street was served worse than ever several times, I stopped by the KFC at Globo on Umanskaya. The ice cream machine is not working. It's bad, but I'm driving. The nearest type of restaurant is right, in Petrovshchyna. I arrived and went to the cash register: "Three cocktails." The employee tells me that from such and such a date, orders are placed only through the terminal for the convenience of customers. I'm standing in line to place an order. There is an indistinct inscription on the milk shake on the screen. I go up to the employee again to explain what it is. The answer is: "The ice cream machine doesn't work for us." Couldn't you have said that right away???It sucks. I went back to the Mac

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Котик Тихончук

Level 3 Local Expert

I ordered wings today using the promo code 7070. I've never heard such a terrible smell of burnt oil before. And there are always some questions for them. There are few employees. In the kitchen, no matter how you come, you can see one person. Everything is very slow. And most of the time it's not tasty. Finally, take some measures. Take an excursion to nearby makbai

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noname2004

Level 4 Local Expert

I came to the establishment, there weren't many people. The staff is absolutely not talkative and not friendly, neither hello nor please. They're barely moving, but orders are piling up. Orders are not marked on the computer and they are not even spoken out loud, ala "come and pick it up yourself". I waited more than 10 minutes for the order. Teach the staff to work quickly and at least talk to the guests.

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Hayden Jones

Level 4 Local Expert

The food was served in a bag instead of a tray. There were no napkins in the bag itself. The chicken is overcooked, the sauce in the burgers is tasteless. The toilet is in terrible condition, the door is broken and the toilet itself is not cleaned. Even the walls were stained. It was also dirty in the hall.

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Дарья

Level 3 Local Expert

Review of the visit on 18.07 at 16:00 They took the order with them. There were many positions in it, including one drink. Because of the heat, I wanted to drink it right away, but the tube was at the bottom of a full bag, and it was inconvenient to get everything out. We politely asked for an extra tube. In response, the girl at the checkout rudely stated that the tube was "already in the bag." After repeated requests, we were abruptly told: "One straw for one drink" (which we already understood). In the end, they just turned around and left. Unfortunately, this attitude spoils the impression. The rules are one thing, but it was possible to explain them calmly, without rudeness. Customers should not leave in a bad mood because of such a small thing.

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Вадим Ягелло

Level 3 Local Expert

The most disgusting restaurant I've ever been to, especially after April 28, 2025, when the electronic queue was introduced. This does not improve the speed and quality of service in any way, but it also makes it impossible for people who do not know how to use these kiosks to place an order. It is not advisable to constantly call staff for help. It would be better to close it for unprofitability

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Екатерина Рагалевич

Level 4 Local Expert

They came with the child to spend a pleasant time after the fact: they did not report the order, instead of the original ones, there were sharp strips in the order and the child got caught. With all this, no one even apologized. The service is zero.

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Александр Д.

Level 13 Local Expert

I asked the software employee to pour boiling water for me .He started asking unnecessary questions .What for? I didn 't pour it that way .The shift manager came and asked her .She refused.He says buy tea or coffee.I started coming up with nonsense that you might pour boiling water over someone, or you never know if I'll get burned.I'm saying if I buy tea for example? Am I not getting burned? She didn 't answer anything .Without question, I asked for Burger King and Mac.They poured boiling water .The shift manager didn't even put napkins for my order.

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Тулуол Тулуол

Level 6 Local Expert

I don't want to write anything bad, I'll write the truth as it is.French fries are dry, bitter, without salt-very tasty.I ate the cheeseburger, but it didn't seem to be anything, but I waved my socks, probably it was an onion or a cutlet, I don't know.It's disgusting, BUT youngsters won't pay attention to it).But the white gold seems to be fine, cold) Otherwise it's saks, I can't put 2... they didn't deserve it.I'm betting 1

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Полина

Level 4 Local Expert

Very kind staff! The food is also delicious and not cold. The delivery speed depends on the order (but approximately 5-10 minutes)

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Тимофей Скакун

Level 4 Local Expert

It's a terrible place, it's dirty, the staff has nothing to worry about, they can't give back, the place itself is not terrible, the toilets are dirty, the wait is too long

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Настя А.

Level 3 Local Expert

The tables are dirty, it's impossible to go to the toilet, the smell is terrible, it feels like it hasn't been washed for 2 weeks. The chicken in the cheeseburger is overcooked, almost burnt, the piece is very small. Potatoes +-.

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Ксения Пожиток

Level 7 Local Expert

The administrator behaved very rudely, the staff does not follow the rules. The order was waited for almost 30 minutes, the book of comments was not issued according to the regulations!

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Сергей Головинов

Level 9 Local Expert

I Didn't Like It.... We could have cleaned the tables after the visitors more often ... it's expensive, but delicious

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Эльмира Бекиш

Level 4 Local Expert

We were at this institution today on 04/27/2024 with my husband.Let's go to the Berestye cinema before going.We decided to take it with us to get more pleasure from the session. But it would be better if we didn't do that.... The chicken legs were just DISGUSTING!!!!!There was more salt in the breading than the breading itself!!And even my husband, who usually treats salt calmly, couldn't eat it either…Well, you have to try what you cook yourself!!!!!!!It's a pity you can't punish a would-be chef with a ruble…People pay money and want to get quality for it.So next time you should think about whether you need to spend time and money on such a service.

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Алексей Лебедев

Level 14 Local Expert

We visited in August 2023. There was an interesting case! We bought a large potato for the child, and the portion served by the wife caused doubts and she was asked to weigh it, as it turned out, less than 2 times!!! These are the miracles, it can be seen that the staff eats these potatoes themselves, and then weighs down the visitors. But the children are sacred for this reason and did not turn a blind eye to it 👀

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Александр М.

Level 6 Local Expert

One of the worst fast food chains. Something doesn't work, then you wait 15-20 minutes for orders (this is basically all over the network), and they also give them to you cold. Today we went to Petrovschina to have a snack with the child, unfortunately, the mac was closed due to technical reasons. for reasons like those of the 90s, the room reeked of sweat and beer so that it was impossible not to set foot in this network anymore.

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Константин Л.

Level 3 Local Expert

The slowest KFC, there were 10 people in the hall, there was absolutely no load, I waited more than 30 minutes from accepting the order to receiving it, and even all orders with joints ... Teach the staff to work and move, at least a little...

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Ангелина Мороз

Level 5 Local Expert

horror. the staff is rude and not talkative, yelling at the whole establishment about where they need to go and what they need. The food is half cold. cleanliness is 0, the tables are dirty, it's dirty under the tables. They cheat, they don't report food to takeaway orders

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Татьяна Тата

Level 8 Local Expert

Sooo slow service. I ordered only water and gas. a drink and a pie, and I waited for half an hour. The girl who ordered for me, by the way, was served faster. While I was waiting, I asked for a glass of water to wash down the pill, they said they didn't pour it that easily. I had to wait for my water along with the order....

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Наталья К.

Level 3 Local Expert

We ordered burgers, it's impossible to eat. The burger did not have a slice of cucumber, but an "ass", a lot of mayonnaise, salted potatoes. The room is not cleaned, it is very dirty. We do not recommend it.

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Lesi

Level 6 Local Expert

The first order was expected for 40 minutes - 2 hamburgers, potatoes, juice, fanta and ice cream, apparently difficult to prepare dishes..The food was cold!We ordered more French fries, after 25 minutes of waiting, we just went to refuse the order.

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Илья Девятков

Level 5 Local Expert

it's fine for food, but don't take lemonades. 1 ml of syrup, half a kilo of ice, and everything is filled with a non-wasted money, and that's all for 4.50

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тайлер дердён

Level 5 Local Expert

haha, in order not to spoil the rating, they don't miss the review) the place is constantly dirty. the service is terrible, cheated out of money, nothing was refunded. we ordered a twister and potatoes with a friend at a certain price, as a result, the potatoes were not put in (but they were paid for both potatoes and twister) when they came up and reported this, the staff simply waved them off, saying that they had confused them. THE DAMAGE WAS NOT REIMBURSED. the money was not returned, the potatoes were not cooked, and they did not give any "coupon" for the next time. The employees could have repaired the damage in various ways, but nothing was done. to avoid similar situations, I do not recommend coming to this institution.

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Дарья Панасова

Level 3 Local Expert

The toilet is dirty, the hall is dirty. The order was placed in the hall, but it was delivered in a bag instead of a tray. There were no napkins, plus the chicken was overcooked and over-salted

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