I bought a Swiss Military wristwatch from the Konyalısa Watch store in the Capacity Shopping Center. In the inner part of the clip of the watch, wear and discoloration occurred in a short time due to the rubbing of metal against metal in the area where the opening and closing were made. I have been using the watch for about 7 months and I think this situation should not occur so quickly in normal use. When the problem arose, I went to the store, but they told me with an indifferent attitude that it was not covered by the warranty. When they stated that this problem was not caused by my misuse, that it was a production or material problem, they said that this time they could direct the product to technical service and that there would be a return within 20 working days at the latest. However, no one contacted me for 30 days, after I tried to call, the return was made and I was told that the clip part needed to be changed, for which a fee of 43 euros was charged. Moreover, the attitude of the store employees is as if you are dealing with merchants.

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imdat B.

Level 7 Local Expert

In every branch of Konya watch, the family atmosphere remains on the word, I didn't feel anything like that, I had a Seiko watch on my arm the day I left, when I started looking at expensive watches, it bothered me a lot that they looked at each other and smiled, whereas I also have longines and tag heuer watches, the salaried staff underestimates the man who deals in commerce, it's very interesting.

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Konyali Saat

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