The bank offered to insure a debit card against scams, for some reason I agreed, I thought it would never touch me! And that's it, the money was withdrawn so professionally that there was no doubt that I was communicating with my superiors and helping the authorities to solve a financial crime. Before I knew it, there was zero money on the card. Then there was the police, the investigative committee, the investigation in two months, the hope of finding cyber criminals was fading every day. And then I remembered about the insurance contract of the money on my card, it turned out to be an insurance case. I turned to the girls in the Vitebsk branch of Kupala - they turned out to be very attentive and very responsive, they helped me arrange everything in the very near future, many thanks to them! I waited for the established deadlines for conducting investigative search activities and began to call the main office of Kupala in Minsk and was also very surprised by the restraint and professionalism of the company's employees. Specialist Marina (I do not know the last name) very competently, and most importantly - respectfully gave all the consultations, supported my spirit, as if we had known each other for a hundred years, it is very, very nice that they work in offices nowadays without stuffy crackers, but very sincere people. Thank you to your company for really insuring not only our property, but also our soul. The money was returned! Maybe my review is stilted, but it's true. I ask the company's management to give employees at least a small bonus for the new year. Thank you for your work, Kupala company - FIRE.
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Владимир Винник
Level 2 Local Expert
September 4, 2024
Excellent insurance company, reliable, mandatory. I have been insured in it for a long time, no problems have ever arisen. I recommend it to everyone. The staff has a separate respect and respect.
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Светлана Стригалева
Level 2 Local Expert
August 25, 2024
The child started coughing very badly in Turkey. The insurance company spent 1 hour on the phone, they told me to contact the nurse at the hotel. No one called the doctor and did not take him as in other insurance companies. Horror, this is our first time!!