Convenient location: 3 minutes from Frunzenskaya metro station. The store is large, so the exposition is well presented. Furniture, curtains, household items, kitchen and bathroom accessories. Discount promotions are very common. By design, things look modern. The quality is acceptable. Pretty budget friendly.

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Илона Кузьмина

Level 3 Local Expert

On June 17, 2025, I placed an order in the ami online store for 3 mattress pads and an imperial 160 by 200 mattress, after which they called me back and said delivery would be on June 27. On the day of delivery, I call back and ask what time the delivery will be, to which I was told that there would be no delivery because there was no imperial mattress anywhere and it was manufactured at the factory, the waiting time was + 10 days. I'm sorry, how is that even???? Then why is it available on the website? They also offered to independently search for this mattress in the city of Mogilev in their branded stores. What is the attitude towards the customer???

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Ксения

Level 4 Local Expert

boorish behavior of the seller. We bought a chair. They didn't remember the model name, but they did remember the cost. We approach the cash register, say hello, and tell them the amount of the chair and its color, which they have right at the entrance. The seller asks the model, adding the phrase: "well, I'm not a fortune teller." the person seems to be working and should at least be familiar with the goods belonging to the furniture store. we went, looked, called. after that, the payment was generally normal. we picked up the chair ourselves, but in the warranty we saw an item about possible pickup within 3 days from the date of purchase. accordingly, we just decided to ask about it. as a result, the seller grunted and pointed to our desire to pick up now. clarified it is called))) then the fun started. while the payment was being made, the chair itself was brought out in a box. without handles and without everything, of course. the loader left, and we had a question about how to move the box. They asked me to make pens out of scotch tape. As a result, the seller attacked us for not asking us to do it right away. I checked if there was a loader. He wasn't there, so he just shrugged, saying it was their own fault. He gave us duct tape and a stationery knife. have fun) Well, I'm not wearing a crown. they started making pens and then the loader abruptly came out. apparently, the seller still called. in general, I hope the management will pay attention to the feedback (we are not the only ones who have encountered this) and take appropriate measures. and, wash up, please))

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