Lakava
Address
Minsk, Kujbyshava Street, 24этаж -1
Business hours
Closed until tomorrow
Directions
Ploshcha Jakuba Kolasa
830 m
Kujbyshava
124 m
Similar places nearby
15 reviews
July 18
We rented a car at Sukharevo. The manager, upon acceptance of the goods, indicated that the master would contact me within two days, explain what was broken and indicate the price. I washed the coffee machine before putting it into service. A week later, I called myself, because no one contacted me, it turned out that they forgot about my order! A couple of hours later, the price was agreed with me. The next day I came to pick up the coffee machine... it was dirty, even under the water tank. I will assume that after cleaning it was purged with air. There is some kind of black oil on the horn, inside the hole where the horn is placed, everything is also in the same oil. I understand that you probably need to lubricate the spare parts before assembly ... but you can remove the remnants from the places through which the drink enters the mug, after all. At home, just pouring hot water won't work. After repair, the pump works strangely, periodically spits out steam, it always worked the same before. The quality of service- I will not go to them anymore. Yes, and 65 rubles for cleaning the car is somehow quite expensive, unless this amount includes diagnostics, which is presented in this service as free.
I added another star for the ability of the master and the manager to talk, even when I was very angry, they both continued to be punctual and quickly returned the dialogue to an easy form.
See original · Русский
July 5
The most terrible service. Take pity on your coffee machine - give it to another service.
No malfunction was detected in 2 weeks. Accordingly, nothing was fixed. Mechanical damage was caused.
The manager feeds you breakfast. I learned that there are substitute coffee machines from the director.
You should have seen in the eyes of the mechanic who will fix your coffee machine... In what conditions is it fixed in the dorm?. You don't need this..
I'll give you 1 star for the courier. He is the best employee in your organization.
Additionally, I left an entry in the book of comments and suggestions.
In case of refusal to compensate for mechanical damage left by your professionals, you will have to contact higher authorities.
See original · Русский
February 20
Our company, LLC Engprof, has contacted us with a question about the repair of the Philips coffee machine. They told me, explained . The courier arrived the same day and picked it up, the next day they called, told what was wrong, and coordinated the work. And a day later, the coffee machine was delivered by courier to the office again. The courier turned on, made coffee, along with a story about the nuances of the coffee machine. Everything is fast and efficient. I earned it like new. I recommend. Before that, we contacted another service, they did not help us there. And in Lacava, no problem. Thank you so much.
See original · Русский
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