Lakava
Address
Minsk, Kujbyshava Street, 24этаж цокольный
Business hours
Closes in 10 min
Directions
Ploshcha Jakuba Kolasa
830 m
Kujbyshava
124 m
Similar places nearby
16 reviews
July 18, 2024
We rented a car at Sukharevo. The manager, upon acceptance of the goods, indicated that the master would contact me within two days, explain what was broken and indicate the price. I washed the coffee machine before putting it into service. A week later, I called myself, because no one contacted me, it turned out that they forgot about my order! A couple of hours later, the price was agreed with me. The next day I came to pick up the coffee machine... it was dirty, even under the water tank. I will assume that after cleaning it was purged with air. There is some kind of black oil on the horn, inside the hole where the horn is placed, everything is also in the same oil. I understand that you probably need to lubricate the spare parts before assembly ... but you can remove the remnants from the places through which the drink enters the mug, after all. At home, just pouring hot water won't work. After repair, the pump works strangely, periodically spits out steam, it always worked the same before. The quality of service- I will not go to them anymore. Yes, and 65 rubles for cleaning the car is somehow quite expensive, unless this amount includes diagnostics, which is presented in this service as free.
I added another star for the ability of the master and the manager to talk, even when I was very angry, they both continued to be punctual and quickly returned the dialogue to an easy form.
See original · Русский
July 5, 2024
The most terrible service. Take pity on your coffee machine - give it to another service.
No malfunction was detected in 2 weeks. Accordingly, nothing was fixed. Mechanical damage was caused.
The manager feeds you breakfast. I learned that there are substitute coffee machines from the director.
You should have seen in the eyes of the mechanic who will fix your coffee machine... In what conditions is it fixed in the dorm?. You don't need this..
I'll give you 1 star for the courier. He is the best employee in your organization.
Additionally, I left an entry in the book of comments and suggestions.
In case of refusal to compensate for mechanical damage left by your professionals, you will have to contact higher authorities.
See original · Русский
January 29
Excellent service. They work promptly. There is no imposition of "additional" options. I definitely recommend it.
See original · Русский