It's a disgusting, completely unstable Internet, and both my friends and I have problems. Every day something new falls off in the connection, what worked yesterday is no longer working today. We pay for 500 mbit/ s, the speed is absolutely unstable, there are periodic hops and for 2 hours the speed does not rise above 50 mbit / s. Tech support is terrible, you wait a long time, but you'll never get a correct answer. In general, I do not recommend this Internet, it is better to look at the analogues. Good luck to all.

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Марина

Level 2 Local Expert

you can't imagine a worse provider. besides the fact that he worked lame before, things have gotten even worse in the last month, the work schedule is literally day after day, you don't know if you'll have Internet in a minute, emotions when working remotely are on fire) I'm ashamed to say at work that yes, I fall off again in the middle of a call because again The Internet stopped working, no one believes that this is possible, but everything is possible with Luganet . Special thanks to the support work. rudeness, an obvious unwillingness to understand the problem, respond as if they are being distracted from important things, they don't really open their mouths. the answer "well, the Internet started working for you in the past, we didn't do anything, I'm just an operator, it's not my responsibility)" is amazing . The country should know its heroes: operator Pavel (04/10/2026), operator Ksenia and operator Anton (04/23/2026) are just the highest level of rudeness and lack of professionalism I disconnect and advise everyone, the last conversation with the two above-mentioned operators dispelled the last doubts, thank you personally for the loss of a client from two addresses.

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Марина Бондаренко

Level 3 Local Expert

I just don't know how to evaluate this office! Unscrupulous, customer-oriented, just zero! No one can solve the issue, there are no responsible people, you can only talk to an operator who doesn't know anything, and there is no way to communicate with a higher-level supervisor. If you are dissatisfied, you are sent to the office to go personally. The result is the same - the problem is not solved and the nerves are frayed!

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79 reviews