Mercure Dubai Barsha Heights Hotel Suites

5.0

1760 ratings

Rate this place

687 reviews

By default

Надежда Шмуклер

Level 12 Local Expert

The hotel meets expectations: it is conveniently located - the metro is right behind it, shopping streets nearby. The breakfasts are great, the rooms are spacious, and the view is beautiful from the upper floors. We just have to wait for the elevator.,

See original · Русский

Антон Кузнецов

Level 6 Local Expert

We've been going to this hotel for the last couple of times, a good gym, large rooms, we don't take meals, we buy everything at the supermarket, Mall of Emirates is two metro stops away, Carrefour is there, which has everything. Take an Australian mango, you won't regret it.

See original · Русский

Екатерина

Level 4 Local Expert

We rested here twice, among the main advantages: 1) location - 10 out of 10, the metro is a 2-minute walk away and you can go anywhere in the city, to the center, to the Marina beach - close 2) price/availability ratio 3) apartments with a full kitchen 4) delicious breakfasts - fresh pastries, not tired vegetables and fruits, always hot porridge, omelet 5) awesome view from the window, especially on high floors Of the disadvantages, the hotel is large, there are a lot of people in it, especially we felt it on a trip in November - we had to call several times and ask to bring towels after cleaning the room. Well, there is a certain kipish of people at breakfast. In general, for this money, 100% satisfied!

See original · Русский

Владимир Коротаев

Level 8 Local Expert

A good hotel, located at the Dubai Internet City metro station, which makes it very attractive. You can drive to the beach on your own or visit shopping malls and other attractions in Dubai. The hotel staff at the reception knows their job, there is a Russian-speaking employee in each shift. If you have any difficulties, you can safely contact us. We only had breakfast paid for, where you can have a pretty satisfying and tasty snack. But it must be borne in mind that after 9 a.m. until 10:30 a lot of people gather and take turns to enter the restaurant. Why I put 4: the gas stove broke in the room (apartment 2 bedrooms, living room, two bathrooms, kitchen), the master was called, he came to fix it according to the temporary scheme, said he would finish it the next day - he did not come. And secondly, there are elevators: there seem to be a lot of 9 pcs, but sometimes it is difficult to get there, you have to wait a long time. The card system of the elevator ride is just annoying. I constantly had to carry two cards from the room, then one would not work, then the second. (Without a map, the elevator will not go to the desired floor). Overall, the hotel left a good impression.

See original · Русский

Anna B

Level 14 Local Expert

A great hotel. We had a room with 3 rooms and 2 bathrooms on the 32nd floor. Great location. Metro, bus-everything is nearby. The kitchen is wonderful. There's something new every night. It's good that it's fashionable to swap the sides. I take off the star for the service / cleaning. We could not bring bed linen for the child on the extra bed and towels all day. I'm not talking about bathrobes and shampoo. As a result, we already went to "inspect" the utility room at night. We got almost everything. Even a pillow. The kit was delivered the next day after 10!!!! Reminders. Well, the little things. The robe was not brought at all. There is a bus to the beaches. But it's really hard to get on it. Did you use public transport Overall, it was a very pleasant experience The photo shows the views from the window

See original · Русский

Алиса С

Level 16 Local Expert

A solid 4! The location is convenient, we only take a taxi, everything is nearby. The food is good, there is a choice. The rooms are not bad, but the cleaning is lame. An elevator is generally a separate story, always a traffic jam))) We had a vacation in January 2024, with two small children, not a beach vacation, but an excursion, so we didn't find fault with the hotel)))

See original · Русский

Лейсан Шагиева

Level 18 Local Expert

Good hotel, good location, near the metro, close to the Business Bay and Dubai Marina areas. Very cool breakfasts and dinners. There are really a lot of people at breakfast, which makes it difficult to find a free table, so it is necessary to take this nuance into account. I lower two stars for room service: 3 adults lived in our room, and every day after cleaning we had to beg for towels, since the cleaner either forgot to leave towels at all, or left only 1 piece for 3 people!!!! It takes a very long time to carry the same towels, it takes a long time to prepare a third place to sleep. I had to wait 3 hours after arrival, which is until 2 a.m., until they brought a bed set for a third person. Therefore, every time you lack the necessary bathroom accessories + bottles of water, do not hesitate to call the reception several times, otherwise you will not wait. We lived on the 32nd floor, with a Sky view, so also try to take such rooms when checking in, as there is a cool view of the city

See original · Русский

Петр Гранкин

Level 15 Local Expert

I do not recommend it! The worst hotel of all! I was in April 2025. 9 nights. Breakfasts and dinners. The dining room restaurant. The assortment is meager. Empty plates are not renewed at the distribution. Fruits, in principle, do not update: leftovers and cores are laid out (ass crusts from melon and watermelon), no one takes them, the kitchen does not cut new ones. Meat in its pure form sometimes happens, but rarely. More often they offer a mash of sauce with meat-flavored vegetables. Out of desperation, people pick out any meat/fish component from salads, so salads become absolutely vegetable, even if the name was different. The kitchen does not update them. Themed dinners are held, but they are not realized by dishes, but by music or decoration. The kitchen is unchanged. This is not a joke! Sea food on Saturdays - it was good there. Tables are cleaned very lazily. There is a queue of guests at the entrance, and the tables are littered with dishes. There is no seating. The tables are dirty, they don't get cleaned unless you ask for it. The glasses are dirty. He asked me to bring a glass of water to the room. They brought it dirty, with dried seeds on the bottom!!! The bed linen is torn and it is not changed. The towels are disheveled from old age. The shower cabin leaks a lot. The whole floor is covered in water. The bathroom sink is installed so poorly that when washing hands, water spills onto the table. And if you're going to wash something, then the water won't get into the sink at all! There is no view from the window - you are looking at the neighboring hotel. And this is the 28th floor. The windows are terribly dirty, as if they have never been washed. I work in Moscow City. Climate in the capital: rain, snow, winds. But the windows always look decent. What about here? Sunshine, no precipitation. It looks like the windows have never been washed in principle. The windows are made of cardboard. There is zero sound insulation. There is a busy motorway nearby, so the noise and hum of cars are 24/7. When checking in, they asked where to place it: higher or lower. I asked for a higher one. They placed it on the lower floor... here this type of room starts from the 28th floor. Well, how could it be!? Elevators. There are few of them. The problems are obvious. Moreover, the staff constantly rides them, although there are separate elevators for them. There were four people, but all the fixtures were for two people. He asked for a deposit. The next day, two towels were taken away again during cleaning! He asked again… The TV is old: USB, hdmi, and you tube are missing. There is a shuttle to the sea. But I couldn't use it. To sign up for it, people line up at 6:40. The recording for the day starts at 7:00. And the seats are running out… I write and it seems absurd. I hope I conveyed my surprise from the hotel. Choose ANY other hotel, but there is nothing to do here.…

See original · Русский

Марат С.

Level 2 Local Expert

Good service, courteous staff, quite varied and delicious food. A minute from the subway. There are transfers to the sea. There are queues for breakfast and for the elevator, but this is absolutely normal during rush hour.

See original · Русский

Алиня Сабитова

Level 2 Local Expert

We stayed at this hotel for 3 nights. One of the disadvantages is late check-in. Everything else is top notch! The pool is clean, the food is very good, we had breakfasts and dinners. The room was cleaned daily. I was treated to a cake on my birthday. Close to the metro. Nazira helped us at the reception. She's a very nice girl.

See original · Русский

юрий епанечников

Level 7 Local Expert

Of the advantages: 1. The location of the hotel near the metro That's it ( Minuses: 1. We arrived at the hotel 50 minutes ahead of check-in time. Decent hotels usually check in earlier, but we were asked to pay for an extra day.. 2. A room for three people with one set of towels. 3. The room is in terrible condition. Mud. The chairs are stained with greasy stains, I wanted to call the SES. The door to the balcony is not the size of the opening, there are cracks on both sides, from them there is a strong noise from a nearby passing freeway.. 4. The operation of elevators is a separate story. It took at least 10-15 minutes to go up to the room or down to the lobby. 5. There is a queue at the restaurant for breakfast and dinner, regardless of the time. 6. Room service is just to make the bed. Linen change and cleaning are not included in the service. Dust, dirt, wear and the smell of cigarettes in the hallway.

See original · Русский

Имя Фамилия

Level 12 Local Expert

I liked everything , the breakfast was good , we weren't hungry , the only queue , it's not easy to find a free table , but at the peak , it was regulated and started when someone came out , it took a long time to wait for the elevator , the subway is nearby , there is a street with inexpensive cafes nearby (ten minutes walk ) is to the right of the subway , there is a nearby alcohol Store,. We had a two-room room and a large living room. Of course, it's a little noisy from the highway, but not critical. The rooms were cleaned every day , and water was brought . The reception even asked what kind of view you like from the room.

See original · Русский

Диана Викторовна

Level 5 Local Expert

One of the advantages: good location, near the metro. The cleaning is very bad, it remains dirty, after it they take away towels, which you will then beg for a long time. They promised to bring us water 6 times, but they didn't deliver it in 7 days. But the most disgusting thing is the elevators, I kept track of how long we went to breakfast-33 minutes. We waited 16 minutes for the elevator to our floor, then drove up and down (stopping at almost every floor) and still stood in line at the dining room. It all really spoils the mood when you're tired and can't get to your room for half an hour while you're already at the hotel. Or when you go to breakfast and really wait and crowd a lot of time. In general, an hour of time per day, expect that you will be waiting for the elevator. There is also not enough towel in the pool, children under the age of 14 are not allowed in the sauna. It's cold in the room, the air conditioner can't be adjusted properly if it turns off

See original · Русский

tatiana urchenko

Level 10 Local Expert

A great hotel in Dubai. The location is at 10. When you leave the hotel, you immediately get into the air-conditioned subway. We took accommodation with breakfast. Nutrition is above all praise. If yogurt, then a whole almond is scattered on top, if fruit, then whole (I'm not talking about watermelon now)), honey in honeycombs, gardens, snacks...My eyes are running away. We had a room for two. So it has its own kitchen, a hall, a bedroom, a huge hallway, a bathroom with a bathtub, a balcony (which is rare), and even a separate room for a washing machine. There is a swimming pool. They take you to different beaches according to the schedule. For sports enthusiasts, there is a gym. Friendly staff. Everything is prompt and clean. There are no complaints. If we go to Dubai again, then only here. The price/quality just match perfectly.

See original · Русский

Яна Л.

Level 6 Local Expert

We are currently vacationing here, we have almost two weeks of hotel accommodation. The room is normal, spacious, the furniture is worn, the carpets are an unknown color. There are a lot of elevators, it takes 15-20 minutes to get there until you collect all the floors. They are cleaned normally. The food is delicious, but the promised seafood themed days have not been seen in 10 days. But the biggest disadvantage is the transfer to the beach, you need to sign up for this mini bus at 7 a.m. on the next day, and you still won't sign up because people arrive at 6 a.m. The next day I came at 06:20, and still didn't sign up. Because the queue is huge. People get nervous and swear. And when you get indignant, the staff waves at you and snidely - bye bye (go to the room quietly) Crazy nonsense. It turns out that I'm on vacation, with two small children, I have to get up early, stand in line and still be left without a transfer! The bus driver is a different story, we did not reach the bus 15 meters with a baby in his arms, he saw us but closed the doors and left. It was a shock! All buses approach the beach separately, but this driver is not comfortable, he stops almost a kilometer away. This really spoiled the whole impression, as the sea was the main factor for us and the availability of a transfer.

See original · Русский

Андрей Анкушев

Level 8 Local Expert

We stayed there 2 times. There are 2 transfers to the bay. Baths, swimming pool on the 7th floor are free of charge. We had breakfast and dinner, everything was delicious. Depending on the hotel's workload, the food is served. For the first time in 2023, there was a richer choice, but in 2024 there was enough of it. Bonuses-there is an entrance to the subway nearby and you can get wherever you want and do not need to overpay. For the same money, the service is worse in the center. The second bonus is that there is a local liquor store within a 5-minute walk.

See original · Русский

Анна Ермакова

Level 5 Local Expert

The location is wonderful - in the center of the embankment at the base of Palm Jumeirah, and as soon as the construction site is completed nearby, it will be absolutely magnificent! A private beach, a panoramic pool with a magical view on the roof!

See original · Русский

Мария Рахимова

Level 9 Local Expert

I'll leave 2 stars for the location. We were there last year, it was better. There are no breakfasts for this price! But the worst part is cleaning the rooms - we rented a suite ( people call it a suite). It was dirty when we checked in - the traces from the jars of previous guests, the stink in the bathroom, the carpets are dirty and have been in need of dry cleaning for a long time. No one had washed the windows on the balcony for a long time, it was cloudy and dirty. The bed stank , I read the same review earlier . It was probably the same number. 3425. I had to beg for water every day, they just didn't bring it. I paid for 3 adults, although there was a child, we were not provided with a bed until we were forced to make up a sofa three times a night, which is impossible to sleep on. They didn't give me any pillows. I had to ask for bathrobes, fresh towels - I had to ask for them every day! But the deposit is 500 dirhams, which is $150. Towels in the pool are easy.. they have holes. Mercury - you ruined my vacation! I don't recommend it to anyone!

See original · Русский

Алексей Дрогомирецкий - BIM

Level 20 Local Expert

The location and views are just great! There is supply ventilation, so we did not open the windows /balconies, otherwise even on the 36th floor it is noisy. Breakfasts with a small selection, but sufficient (it is better to arrive before 8.30, otherwise there will be no places). They give umbrellas to the beach, but there are very few of them (apparently, no one knows about this possibility, so we had enough; but we literally took the last umbrella - and the same one every day) However, the elevators cannot cope with the load (at 9-10 and 19-20 hours you can wait for 20 minutes), almost all sockets are broken, adapters too, sinks are clogged, one air conditioner adjustment for 2 rooms ... Construction has begun on the side of the hotel and a lot of garbage (including household)

See original · Русский

ОП О.

Level 3 Local Expert

Great Hotel!!! I advise all the guests of Dubai, you won't regret it! The service is top-notch. Food class. The location is great, everything you need is nearby, the view is amazing!!!

See original · Русский

Инна И.

Level 7 Local Expert

The convenience of the hotel is the metro right next to the hotel. The room was 3 rooms, 270 D tax was charged Breakfast is normal. Waiting for the elevator is a quest, very inconvenient. The cleaning is mediocre, sometimes they asked for water, but they didn't bring it. The hotel is located right on the Zane Highway, and it's noisy day and night. The pool is large, they give out towels (they don't give out to the beach), the hammam worked for one day, the Finnish cuisine is excellent. Dubai Marina is 2-3 metro stops away, and the beach is another 15-20 minutes on foot. It takes 15-20 minutes to get to Kaita beach by bus, 7-10 minutes on foot. When checking out, they check the numbers, and suddenly we were charged with a crack on the toilet lid, showing us a photo on the phone at the reception desk that was taken from some other device. Of course, we didn't break anything, we didn't even touch the toilet lid, and the seat is made of thick plastic. In order for the lid to crack, you don't just have to sit on it, you have to get up and jump. The staff did not respond to suggestions to go and look together. They stubbornly showed just a crack, which was photographed somewhere. We had to make a scene, they said we'd call the police now. At this time, a more "senior" employee approached, who said that it was okay - like everything was OK - nothing was needed. This is the first time I've seen this. I sincerely advise you to take a video of the entire room when checking in, with all the cracks and flaws. Dubai didn't come to me personally: Dubai marina is just a puddle, on the beach and in the water like in Anapa. The distance to everything is very far, it is not convenient to get there. I'm not going back any time soon.

See original · Русский

Ольга С.

Level 5 Local Expert

The hotel is very well located. There is a metro station nearby, cafes and shops nearby, and the center is not far away. We had a suite on the 31st floor - it is a very spacious modern two-room suite. The pool is not bad, there is a heated children's pool, a Jacuzzi with hot water outdoors. Cons: the breakfasts are monotonous, there is a very limited choice of dishes, it gets boring on day 3. You have to ask the staff for everything all the time: they will not bring water themselves, towels will be taken away and new ones will not be brought, bathrobes and slippers on request, etc. The hotel accommodates about 3,000 people and was 98% loaded (in the first half of April), respectively, you need to wait a long time for the elevator and get up early for breakfast to avoid queues for food and find an empty table. I would hardly stay here a second time, only if I didn't have breakfast. Next to the gas station, you can have a budget breakfast at Papa John's, there is a great pizza (or rather, take it with you to your room) or at burger King. There is a business center across the street, there are a couple of great cafes there. Little Bangkok with Asian food and Japanese cuisine, there are only rolls.

See original · Русский

Денис

Level 10 Local Expert

About the room: -spacious 2-room apartments; - there is all the necessary furniture, cupboards, dressers, in the main closet there is a separate niche for suitcases - kitchen with necessary appliances; - washing machine in a separate room; - a balcony with a view of the city.

See original · Русский

Карина Д.

Level 5 Local Expert

Positive: 1. The hotel is right by the metro, it is very convenient to get to the beach, attractions and malls. 2. There is free transportation to 2 types of beach (one of them is Dubai Marina) and to the outlet. 3. There is a pool for everyone, a pool for children and a Jacuzzi. All without sun, which is very comfortable in the heat. 4. The dinners are different, delicious just super. For example, Saturday - Sea Food - shrimp, squid, fish - everything is delicious. At the same time, there are always ordinary dishes too. 5. The location of the hotel is very good, there are shops nearby, you can walk in the evening, not far from brand of less Minuses: service I take off one star for constantly having to ask for everything and often more than once. They may forget to bring towels, we forgot a duvet cover for children three times, water is also bottled here, and it must also be constantly asked for. It took time. Sometimes the wait was 3 hours! If you mentally prepare for this, then in all other respects the hotel is successful

See original · Русский

matigorka2018

Level 3 Local Expert

The hotel is in a very noisy place. Right on the freeway. There is no sound insulation in the room. It feels like you're spending the night right in the middle of the street. We stopped by on 22.03 with a family of three and knocked out the necessary bedding, pillows, blankets, hygiene supplies, towels for 3 days in a row. In the end, they brought only bed linen and a single blanket . The pillows were given away from my bed. They didn't give me any pillows. Water - 1 bottle and you have to beg for it. The Wi-Fi is disgusting on the 34th floor. You always need to activate the connection. The TV works on its own. There is no Russian-speaking staff. The cherry on the cake is that cockroaches were found on the eve of departure. Cleaning is daily, but clean the toilet, make the bed, and hang a couple of towels. There are carpets in the room that have not been vacuumed all week. The curtains on the windows are black with dirt. There is a kettle and a fridge in the apartment. There is a safe and a hair dryer, but there was no iron with a board. You also need to beg. The only good impression is that there is a wonderful restaurant on the 8th floor. We had lunch or dinner only there. The portions are huge, the cooking is excellent and unusual. Respect to the cook! In general, I don't know what 4 stars the hotel has - I would only give 2

See original · Русский

Борис Кузнецов

Level 30 Local Expert

The hotel is not bad, but if you compare it with hotels of the same chain in other countries, it is a little rustic and will ruin. But the rooms are big. The breakfasts are excellent (lunches, too, by the way)). Close to the metro, but far from the activity centers. There is a pool, but it's not very big and it's almost hot.

See original · Русский

Алексей Забалуев

Level 16 Local Expert

The hotel is generally not bad, good location, not far from Palm Jumeirah, 5 metro stations to the center, 2 metro stations to the Mall of the Emirates, by the way, the metro is almost at the exit of the hotel. There is a nice swimming pool on the 8th floor, as well as saunas and hammam. There are many cafes and supermarkets near the hotel. There is one huge disadvantage, in the morning during breakfast hours you can wait up to 40 minutes for the elevator.

See original · Русский

Екатерина С.

Level 2 Local Expert

Everyone who chooses this hotel for a vacation, think about it. I chose this hotel with my husband for a vacation after reading the "good" reviews. What we have in fact: 1) we were initially accommodated in the wrong room, which we paid for 2) the rooms are dirty 3) the room was changed to the correct one a day later and a lot of nerves were spent, while in the new room there is noise from water pumps, it is impossible to sleep, there is such vibration in the bathtub that the mirror jumps 4) the number of rooms is outdated 5) after cleaning the room, something is constantly missing: either towels or water 6) noise from the roads, which prevents you from sleeping, starting from the 23rd floor Do not choose this hotel if you really want to relax and not waste your nerves and money.

See original · Русский

Всеволод Андреевич М.

Level 6 Local Expert

The only advantage is that the rooms are large. From 60 meters. Living room with upholstered, dining and working areas; kitchen; bedroom; balcony; laundry room; toilet. There is a Russian staff. Breakfast is a buffet, it will do if you are on business or for a short time. The main disadvantages: dirty, shabby rooms (in Russia it would be not 4 stars, but two). And of course — Arab elevators, that is, elevators are absolutely not configured and drive around a 40-storey building without smart algorithms. Because of this, you can wait for the elevator for 10 minutes, catching the elevator in less than 5 minutes is a success. There is a spa and an outdoor pool on the 8th floor. The metro is right next to the hotel entrance. A deposit of 500 dirhams is taken upon check-in. On the 8th floor there is a good restaurant with a variety of cuisine and relatively good hookahs (according to the level of the Middle East). I would put 3 out of 5, if not a tired room stock. But in general, it is normal. of course, they are far from Russia…

See original · Русский

Oksana R.

Level 3 Local Expert

We rented an apartment, generally not bad! The room is tired, but everything you need is there! Dishes,large fridge,microwave, stove!The bedroom has a very nice mattress! There is plenty to choose from for breakfast! Large swimming pool with sauna! The hotel has a good location, close to the metro! I give you 4 stars, because of the long wait for the elevator!

See original · Русский

Алмаз Хайруллин

Level 9 Local Expert

It doesn't pull 4 stars, the service is not disgusting, but in general it doesn't matter to you, you liked the hotel itself and the room on the 38th floor externally. There are constant problems with elevators, on the side where there is a side exit and 3 elevators go to the 28th and 40th floor, where there are 2 elevators from the 29th and above. They constantly forgot to put napkins or towels when cleaning, and they gave them slippers only after asking, and they don't wash the floors on the balconies. The pool is good, there is a sauna, a Jacuzzi. Complete nonsense with an appointment for a transfer to the beach. At 8 a.m., there may no longer be an appointment for the next day. In the morning, when there is tea and coffee, there are no sweets for breakfast, and in the evening there is no tea for dinner, but there are delicious cakes. Although you can buy a tea bag for 25 dirhams. The location is convenient, the metro station is right next to the hotel.

See original · Русский

Светлана Павлова

Level 4 Local Expert

I really liked the hotel. The apartment is large, 2 bedrooms and a living room, 2 large bathrooms. Tea and coffee making facilities are available. Breakfast is served according to the buffet system. Everything is delicious, that's enough. There was never a queue. Cleaning is daily. The location of the hotel is good, near the metro station. We took the metro and tram to the beach. The time took up to 30-40min. But it wasn't exhausting. The transfer from the hotel to the beach has never been used, the time is unsuccessful at 9.45 and 10.45 . It 's a little late. I liked everything. I will be happy to stay at this hotel on my next trip.

See original · Русский

Элиза Аванесова

Level 9 Local Expert

Of the advantages: very convenient location, no more than a minute walk to the metro; a variety of buffet breakfasts; quick response to guests' requests (bring water to the room, tea accessories, etc.). Of the disadvantages: in the rooms on the side of the main highway (where the coast is) it is very noisy even at night; in the morning take the elevator down breakfast is problematic, it takes a long time to wait for the elevator; intrusive cleaning service.

See original · Русский

Сергей Чечерин

Level 14 Local Expert

Great hotel. Food is fire. The pool is gorgeous. Turtles swim to the shore every day. The views are amazing. I want to come back again and again!

See original · Русский

Оксана

Level 6 Local Expert

It's a lovely hotel. Clear. The rooms are spacious. The kitchen (we only took breakfasts) is good. Very convenient location (metro nearby).

See original · Русский

xxxborick x.

Level 4 Local Expert

We liked everything, the service was a bit tight, well, the hotel itself has high-quality and pleasant materials, the metro is close, in general we are not picky and the hotel came to us

See original · Русский

Наталья Буданкова

Level 11 Local Expert

We liked the hotel. We lived on the 33rd floor. The view is great. The room is large. 2 rooms. But the sofa in the living room is not very comfortable for sleeping. The mattress is thin and the pieces of iron are very noticeable. The main bed is very comfortable for sleeping. The pillows are comfortable. The room is a little tired, but overall everything is fine. The bed linen is also not the first freshness. There were holes on the duvet cover. The air conditioner works perfectly. The water is hot and the pressure is good. We had breakfast and dinner. The hedgehog is basically monotonous, But there was a lot of it and there was enough of everything. We were in Ramadan, after the end of the holiday, tea and juices were removed. There was only water left. They said that the holiday was over - only the water. The hotel is very conveniently located near the metro station. Bus 88 takes you to Kaitbich Beach, and another bus takes you to the Marina. In general, we were very satisfied with the stay. The staff is at the highest level. Instantly solves all the issues that arise. There are shops nearby.

See original · Русский

Денис О

Level 21 Local Expert

We celebrated the new year in 2025, the room is three rooms with two baths and generally normal, well, maybe a little tired. Until you ask the staff, they won't give you towels, water, or bathrobes, the elevator will take a long time to wait, they lived on the 35th floor, the cards sometimes demagnetized, you had to queue for breakfast or New Year's Eve to get in, for about an hour during rush hours, without breakfast or without

See original · Русский

Saymon Witcher

Level 5 Local Expert

I recently had the opportunity to stay at the Mercure Dubai Barsha Heights Hotel Suites And Apartments, and I want to share my impressions. Firstly, the location of the hotel is just great. Nearby, just a couple of minutes away, is the Internet City metro station, which makes access to the main attractions of Dubai quick and convenient. The rooms are spacious, with stunning views of the city, especially if you choose a higher floor. A balcony and a fresh renovation add comfort, and all the necessary equipment is always at hand. Breakfast at the hotel is a special pleasure. The variety of dishes is impressive: fresh pastries, omelets, vegetables, fruits, juices, coffee and tea. Everyone will find something to their liking. I would especially like to mention the friendly staff. The Russian-speaking staff at the reception are always ready to help with any questions, which makes your stay at the hotel even more enjoyable. The facilities at the hotel are also excellent. On the 8th floor there is a swimming pool, as well as a gym, spa, restaurants, bars and shops - everything you need for a comfortable stay. The cleanliness of the rooms and common areas is maintained at a high level, which is always nice to see. And, of course, the value for money in the hotel is really pleasing. During rush hour, there may be queues at tables and coffee at breakfast, which spoils the impression a little. Also, not all necessary items such as bathrobes, slippers and an ironing board may be in the room by default, but they can always be requested at the reception. Transfers to the beach are not always convenient, as it is necessary to book seats on the bus to the beach in advance. In general, the Mercure Hotel is an excellent choice for those who are looking for a convenient location, comfortable rooms and delicious breakfasts. It is suitable for those who want to be in the center of events and have easy access to attractions. An excellent choice for those who appreciate spacious and comfortable rooms. It is recommended for those who are looking for a hotel with good value for money. The reviews of the hotel are mostly positive. Suitable for both couples and families with children. The presence of Russian-speaking staff is a big plus. I definitely recommend this hotel for a comfortable and enjoyable stay in Dubai.

See original · Русский

Екатерина Пронина

Level 5 Local Expert

Excellent location, metro station nearby, staff speaks several languages, including Russian, there is a huge selection for breakfast, the room is clean.

See original · Русский

Neblondinka

Level 11 Local Expert

Excellent location near the metro, delicious buffet food (one team cooked tastier)), cleanliness in the rooms, friendly doormen, kitchen staff, waiters, counter staff, where the luggage room is. A very pleasant impression of the staff. I will definitely come again! They write that the noise from the highway does not let you sleep, but this is almost everywhere in large cities - any urban noise can interfere a little. But when you run over during the day)), you don't pay attention to it, you fall asleep easily. The mattresses are not the first freshness, they are too soft, but my back did not hurt from this, even with my capricious back, I felt great for the entire time I stayed at the hotel.

See original · Русский

Марина Павленко

Level 11 Local Expert

Delicious breakfasts. Spacious room and bathroom. Beautiful view from the window. It is very convenient that the metro station is nearby. There are few elevators that go to the upper floors, and it takes a long time to wait. It was a dirty room. We did not prepare a bed for 2 children, although it was indicated at the time of booking, we brought everything on request.

See original · Русский

капибара🌼

Level 6 Local Expert

We had a family vacation twice at this hotel. The most important advantage is the location! Near the metro, buses, the bay is about 20 minutes on foot, but we took the bus. By the way, Alsafuh beach is closed for repairs. A little further on, there are several more beaches and even a night one! The hotel has swimming pools, one large, one children's "paddling pool"), a Jacuzzi with hot water (adults only), a sauna, a steam room. We had rooms on the 35th and 39th floors of 105 meters each, the view is beautiful!!! We only took breakfast, you won't be hungry. But there is no coffee machine, for some reason they removed and put teapots with coffee 😕 Cleaning of the middle class, but in principle it is clean, you always need to ask for towels to be brought, because after cleaning they left only one for four. There are Russian-speaking staff at the reception.

See original · Русский

Iryna K

Level 3 Local Expert

I really hope that my feedback will help someone avoid it.For it is possible that this hotel could have claimed 4 stars when it opened, but only at the dawn of its appearance and, perhaps, due to the lack of competitors at that time. According to the hotel in order: 1. The check-in is very long.There were a lot of people, everyone was waiting, the process was long and unhurried.We got to the room well after 3 p.m. 2.Problems with elevators.Due to the heavy workload of the hotel, we had to wait for a really long time, not all the elevators work, there are a lot of people gathering and everyone does not fit into one incoming elevator, which increases the waiting time. 3. The room stock is very old and dilapidated.Having changed three numbers, I can safely say that it wasn't bad luck with the number, but these are the realities.The furniture is old and partially out of order (as in the case of the window in our room - the handle remained in my hands when I tried to close it, and the bedroom light did not work at all).Everything looks very sad and pretty worn out.There is no sound insulation and the feeling that you are sleeping along the road to the sounds of traffic. 4. Cleanliness and sanitation leave much to be desired.The rooms have a persistent musty and old smell.Doors, handles and switches, furniture surfaces and even walls are dirty and stained in places.The window was so dirty that it was difficult to see through it.The tulle from the dirt is just gray. There was an elementary lack of a brush in the toilet, the bathroom sink was clogged and the water in it stagnated constantly, but houskeeping saw this problem every day when cleaning. The cleaning product had a pungent vinegar smell, which added to the overall odor picture. 5. Room service.For the first three days, until I went to the reception, they didn't even replenish our water.During the entire stay, such simple things as hygiene products such as brushes/pastes and tea have never been replenished.Often, a set of towels consisted of only two large ones, a foot towel and a small towel were simply not placed.We washed the floor, changed the bedclothes (there are no questions here) - this was the only thing that was noticeable. 6. To get to breakfast (directly to be in the restaurant), you need to stand in line for at least 20 minutes, or even more. On the plus side: the breakfasts are quite edible; the bed is comfortable; the reception staff and guest relations agreed without question to replace the room all three times. Result:Having traveled a lot, I can say with confidence that this hotel is absolutely not at the 4-star level and is objectively not worth this budget either. It is worth making a footnote that there is a category of superior rooms (as it turned out quite by accident) that somehow match the stated photos on the site, but probably at a different cost. A lot of 3-star urban type hotels will be at a level above this four.

See original · Русский

Елена Белоусова

Level 3 Local Expert

Cool little hotel-very convenient location. Transportation is within walking distance, to get to all the sights.

See original · Русский

Legion Serp

Level 9 Local Expert

The hotel is 3 stars, the breakfasts are great, but there are a lot of people and the service can not cope, towels and water are brought on request with a 2-hour wait, dinner /lunch is simply disgusting.The only drinks are water.The rooms are spacious and large with a good view,renovated for tired

See original · Русский

Paolo

Level 19 Local Expert

The hotel is right at the Internet City metro station, which is why it is wonderful. There are good views on the high floors, we had a sea view. But the noise from the road is constant and very loud, especially annoying at night. You can sleep with noise-absorbing headphones. The room on the 38th floor was nice, spacious, two-room with a fresh renovation, with a balcony. All the equipment is working, there are shampoos. Missing items must be requested through guest relations or by calling the number 0. Not immediately, but they will bring it. We asked for bathrobes, slippers and a third towel. Water is brought in liter bottles, if it runs out, you can ask to bring a new one. They bring it within an hour. The breakfasts are monotonous, literally the same thing from day to day, but I didn't get tired of it in a week. They make an omelet, there are always fruits and vegetables. Come early, then there will be more places, and there is a veranda if there is not enough. By the way, we were not charged a deposit, apparently tired of explaining what it is and why) Tour.our weekly fee is 120 dirhams, to be paid immediately upon check-in. The area is full of shops, there is even an alcohol market, a cafe, and in general the area is not bad, cozy, you can just walk in the evening. There are two metro stops to the Marina and three tram stops to the JBR beach, which can be reached quickly. There are also two stops to the Mall of Emirates, only in the other direction. It takes about half an hour to get to Burj Khalifa. There are transfers to the beaches, but we did not use them, they are taken to JBR and to an uninhabited one in the Al-Sufouh area. The staff is friendly and helpful, one girl speaks Russian, the rest speak English.

See original · Русский

Сергей

Level 18 Local Expert

Polite, friendly staff! The service is excellent! Breakfast and dinner buffet, very tasty! I definitely recommend it! Thanks

See original · Русский

853182 Головаченко

Level 3 Local Expert

Great hotel. Good location, right next to the metro. Considering the infrastructure of the city, this is a big plus. The staff is very good. Blari apparatuses, it is very convenient when only breakfast is included. I cleaned every day. Bathrobes and slippers are available on request. The iron and ironing board were in the room. The hotel takes you to two beaches, Kite and jbr. They record it in the morning for tomorrow. The breakfasts are very decent, everything is delicious. If you don't want to stand in line, come by 8 a.m. A little later, it's hard to find a place. There is a Russian-speaking staff at the reception. We are always ready to help.

See original · Русский

Unkown

Level 4 Local Expert

Rooms , location,service,staff, cleanliness, everything is great The cuisine is tasteless , they cook stupidly on the stream , fortunately there is a burger King nearby , it's the best thing to have a snack .

See original · Русский