Metropol Hotel Moscow
News
«Здесь начинается праздник!» — новогодняя ночь в отеле «Метрополь»
В канун своего юбилейного года мы говорим гостям, что «Метрополь — это...
October 18, 14:37
Вечеринка с DJ VOVASH в Гранд-лобби & баре «Шаляпин»
В пятницу, 20 сентября, в «Шаляпине» в отеле «Метрополь» с 22:00 до 00:00 пройдет вече...
September 6, 09:46
All news (17)
Address
Business hours
24 hours
Directions
Ploschad Revolyutsii
255 m
Teatralnaya Square
174 m
Information verified by owner
1437 reviews
July 12
A very bad service from the concierge he will not help and he offer his packages only to take from or he will not correspond with me.!!
Very, very rude way of dealing with Elite customer .
I am so disappointed, and this should be refunded emotionally and financially.
The manager will be informed regarding this subject, and I’m not gonna be settle about it .
Very popular chain, such as Metropol Hotel have this kind of low class service and attitude .
the WhatsApp conversation between me and the concierge this level is beyond expectations and downgraded !!!!!
4
3
February 28
Amazing hospitality and service
3
October 7, 2023
5 stars
3