Hello, dear ones. I wanted to write rather not about a specific communication salon, but about the situation with the MTS warranty on gadgets sold in general. For many years, I bought phones only in MTS stores, most often more expensive than the market price, solely because of their powerful warranty, and with any nuances, I was always able to find a solution to problems, if any. But 2.5 years ago, I decided to buy myself another phone, in this case, the flagship. I doubted it for a long time, because in some other stores it cost 400 rubles cheaper. And also with installments. But, remembering their warranty policy, I still made the choice to buy this device from MTS. I realized almost immediately that it was running out of battery by 50-60% overnight and it was impossible to have a phone conversation with it for more than 5 minutes. All the time I didn't hear the caller, then they didn't hear me. I brought it back, they listened to me, wrote something down, took it away for examination, this has happened before, everything is fine. After a while they returned, they said everything was okay. The issue has been resolved with the discharge of the battery, indeed, but there are no communication failures. I bring it back again, the same result. I didn't solve the issue more radically just because I always have 2 phones, 1 of them cheaper for work, the 2nd for a good camera and use at home. But now, when a call arrives, you have to put the flagship aside and pick up the phone on a cheap one, otherwise you won't be able to talk. I am completely disappointed with the new warranty policy, and for those who have taken out this work to finish reading, I strongly recommend that you do not overpay and buy phones where it is cheaper. After all, there are many installments now, and the MTS guarantee is very different from what it used to be. Thank you for your attention, maybe the information will be useful for someone.

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Igor Turbal

Level 7 Local Expert

I have an ID card and it was necessary to transfer the number from one person to me. Dialogue: - need a PIN from the card ID "I don't have any with me." - we will not be able to register you as a new user. - I'm not a new user, I already have a number. - I need it anyway * I call my wife, she's looking for pins* *They start reading my card, they try for half an hour, it doesn't work because the device doesn't work *Transfer the SIM card without the need for pins*

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Анна П.

Level 4 Local Expert

Great salon! The specialist listened attentively and solved all the questions quickly and with a smile! I'll come back for a New Year's gift only here!

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