I transferred my phone number from A1 because of the e-sim. I visited this office twice. The transfer itself is the first of 8 people, one manager takes over, the second one chats with him. When connecting, they don't hear me or ask, they just write out an e-sim without a physical. maps. - that's why I had to make another visit. After a couple of days, I find that the service has been activated for an additional fee that I did not ask for, unlimited calls. I found it and turned it off in time. On the second visit, my question was answered incorrectly, I found the answer on my own on the MTS website, I changed the e-sim settings myself. Questions not only for the office, but probably also for MTS. That's probably their work standards, isn't it??? Honestly, I was already a little sorry that I left A1

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Екатерина Плехневич

Level 4 Local Expert

I came on 02.02 to deal with an incomprehensible debit of money from the balance. I spent half an hour in line. The young man, an employee of the salon, did not even ask for a phone number, unfounded stated that there was an overspending of the Internet. To my objection that this was simply impossible, he replied with annoyance that it was visible only in the phone settings. She left with nothing. In another salon, the same question was answered in the system (they asked for my number and passport). It turned out that the reason was completely different. Why the employee of this salon did not want to do his job in good faith is not clear.

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unplugged

Level 4 Local Expert

Disgusting service staff, refused service, after standing in line for 40 minutes. Evgeny Kurilovich personally refused the service due to campaigning (he offered the girl to switch to life) and began threatening administrative responsibility. I wanted to switch to life, but in the end they refused) There was also a hell of a stink in the MTS cabin, it was impossible to stay in this place.

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76 reviews