I've been going to this office for many years, a lot has changed, of course, but there is also a huge selection of gadgets and other products, high-quality and competent consultations. Thanks to the consultant for choosing the smartphone model.

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Ket lol

Level 7 Local Expert

Yesterday I applied for a replacement of the equipment, as it was not working properly, I previously clarified in technical support that the router would be replaced. Upon arrival, the router was taken away. They did not provide a replacement, but advised using the mobile Internet. The repair time is two weeks, maybe earlier. How is it nowadays without Wi-Fi? Thanks to MTS for solving the problem. Thank you for treating your customers this way!

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Оксана К

Level 3 Local Expert

I have been an MTS subscriber for more than 20 years. Over the past couple of years, the quality of the services provided has stopped satisfying. Being "off the grid" in an office building in the center of Minsk or in a shopping mall is the norm. It is impossible to call another person or find text information on the Internet (not to mention photos and videos) while in the country. There is no connection. At all. At the same time, we are not talking about a remote farm, but about an agricultural town in the Minsk region. After debiting the funds in the amount of 139 rubles.rubles, for the allegedly used 4MB (not giga, but mega!!!) roaming traffic (the phone was in airplane mode; they couldn't answer me exactly what the billing was for; they naturally refused to return the funds) - I'm thinking of using the services of another telecom operator. I stopped understanding what I was paying money for. MTS' finance department is also unable to answer this question. In general, where there should be a connection by definition (i.e. in the Republic of Belarus), there is none, and where there was none (i.e. roaming)- it exists and has been perfectly calibrated.

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