good day! we ordered a sofa Nadezhda before the new year, they said we need to wait for the manufacture and the sofa will be ready in early / mid-January. It's the middle of January, I'm calling, they say your sofa will arrive in Minsk on January 22 and they will contact you. No call was received. I call on January 30th, they tell me the sofa will arrive in late January or early February, and that the operator made a mistake last night and the sofa is still in the manufacturing process. circus. I'm calling on February 10, the girl basically has no information and cannot orientate by date, although I think even if she had, nothing would have changed. Where's the couch. when to wait for him and whether to wait at all, the question remains. The camera girls are just laughing, neither fish nor meat, they can't answer the questions. I do not advise contacting this company, just waste your time and nerves!
See original · Русский
Сергей Луцевич
Level 4 Local Expert
March 13
Avoid this company!I ordered a sofa from the Real Furniture company in the middle of December 2024, the deadline for order fulfillment, manager Tatiana said 4-6 weeks! There is no sofa on March 13, 2025! Constant excuses: I didn't get into the car, the car didn't arrive, and so on, and this is every week.… They cannot specify at the manufacturing plant when the sofa will be shipped! Terrible lack of professionalism! I strongly advise against it! You will wait, waste time and nerves, but there will be no order....
See original · Русский
Ольга Рыжая
Level 4 Local Expert
November 11, 2024
I do not advise anyone to contact this store!!! You will not receive your furniture on time, and no one will call you and warn you about the delay. If you type it yourself, then you will be fed weekly force majeure, then there is a problem at the factory, then there is a problem with the car. They don't know what to come up with anymore. This is the first time I have encountered such an irresponsible attitude towards customers!!