If you want to spoil your vacation, then this hotel will suit you. And now in order: 1. There is no parking at the hotel, although it is stated. If you're lucky, you'll find a place nearby, if not, then wait until the noisy shawarma customers nearby leave and you park. 2. At the reception, you will be given the "best room" and in it you will find streaks from floods, mold, nausea on the carpet and the smell of chemicals hitting your nose for this very carpet, apparently to kill the smell of mold. 3. There won't be enough light in the room, even if you turn on all of it, because half of it is burned out. 4. If you are lucky, the air conditioner will work, if not, then the noise from the street and the youth from the nearby shawarma will help you not to be sad. 5. At the reception, you will be promised compensation for all inconveniences and will be sure to say that they will sort out the issue, well, if something does not suit you, you can leave and the money will be returned to you Spoiler alert: they won't return it. We came to check in with a family with a child. We were traveling from We arrived from Yerevan by car, tired at 20:00, signed all the documents, went up to the room and were horrified. The reservation was paid from May 14th to May 18th. We were offered to replace the room, but due to the lack of parking and the condition of the rooms, we refused, the reception said that they would refund the money within two days. Then we went to look for a new hotel and found it, but no one was going to give us the money back. The hotel said that we were cheating about the condition of the room when I wrote to support. Next, the hotel said write us an official letter, we will respond within 24 hours, no one replied. The worst hotel that could have been chosen, sorry for the lost money and spoiled mood. It's a pity I didn't take any more photos, but everything is already CLEAR from them.

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Наталия

Level 19 Local Expert

Very nice hotel, friendly staff. The room was for three people, but my husband and I were alone. At first, the safe did not work upon arrival, on Saturday morning she said, on the first working day of Monday, the magnetic lock in the door was repaired and slightly adjusted, because the door did not open well. I think there are problems everywhere, the main thing is how soon they are solved. Water is put in every day, 0.5 per person. There is a kettle, tea, coffee. Comfortable beds, pillows and warm blankets, and the bed linen and towels are snow-white. There are small hygiene items in the bathroom. The bathroom was pleased with the size in this room. The breakfasts are without wow, but normal, you won't be hungry. Autumn is a delicious coffee. The rooms are well cleaned. The main feature of the hotel is the breakfast terrace. That's a wow! View of the whole city from the 10th floor. There is a metro, shops, currency exchanges, a pharmacy nearby, and a red double-decker bus stops at the mercy. There's a delicious pastry shop on the corner of the square. The place at the hotel is wonderful, but I absolutely do not recommend the shawarma, which is right next to the 12 lari hotel, super small and there is nothing to eat in it, we stood for 20 minutes and could not understand the chaos that was inside the staff.

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