Toyota high-level salon Toyota network.
Japanese discipline and staff service are at a good level. Well done guys.I am happy with the purchase
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2
Булат Б.
Level 3 Local Expert
April 17
I have been serviced at the Toyota Center for 3 years now. All this time I praise all my friends and acquaintances. But since the beginning of 2024, there have been continuous negative emotions. In January, I was sprayed with silicone grease all over the cabin. Washed three times. At the end of 2023, it was discovered that the attachment points on the trunk were wiped. It took a long time to find out. They responded to the third appeal. Then it turned out that my bonuses have been burning out since 2021. Why haven't they been used before. By the way, I've only seen the new personal manager once. He's sick or on a day off. There have never been such cases before. And I've already been 10 times since the beginning of the year. In April, I was on a personal visit. The last case actually killed. I arrived, but they won't let me into the salon for half an hour. Manager Vladimir said that after 18 o'clock the car is not allowed. And I was booked for 6.30 pm. I stood in front of the gate for half an hour, honking my horn. Uselessly. I just had to change the wheels. Summer tires on wooden boards are stored in the cabin. It's half an hour. I sat for two hours. When submitting the application, I asked to check the fasteners on the mudguards, as there was a violation of the fasteners. . As a result, the self-tapping screws were still missing on the two mudguards. Vladimir initially refused to accept the car, he took the car himself, Vladimir gave it out. He confirmed that the order included an application for an audit of the mudguard fasteners. And he also made sure that the fasteners in two were missing. But I couldn't explain anything. He said it was already 8.30 pm and there was no mechanic.
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3
Сергей у.
Level 2 Local Expert
July 26
I signed up in advance for 1000 km, arrived 10 minutes before the appointed time, drove the car into the box, they said they were waiting for 30-40 minutes and the car would be ready, I waited for an hour and forty, I went to the manager, and he told me, we were engaged in another car all this time, yours is being engaged now