Complete disappointment in this security company. She was serviced for 4 years, was a conscientious customer. I decided to check the quality of services after 4 years! The alarm went off in the app. But there is silence in response. I wrote to the manager 15 minutes later. The manager did not respond immediately. After my indignation, security arrived 40 minutes later. The doorbell rings. Open up, this is kuzet. And if there were thieves in the house or criminals. Would you also ring the intercom and ask to open it? To my indignation, where are your keys to the intercom door, I did not receive a clear answer. She didn't open the door, said look for the keys. They left without checking the facility as a result. At about the same time, a call from the remote control. My indignation is boundless. The complete absence of services. It turns out that I paid for 4 years for air. p.s. The payment was raised unilaterally, 7,500 tenge for the door signal. You increase the cost, and the quality of services is 0. 👎

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Л Х

Level 11 Local Expert

They lose their status. They increase their subscription fees to their customers, take into account only their risks, but at the same time ignore the interests of their customers. The equipment they install does not correspond to those realities, and does not work correctly. Removing and Installing remotely does not work. It sucks.

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