The operating mode does not match. You arrive for 20 minutes to pick up, not to stand and wait. It says on the piece of paper that the break is 15 minutes, and at the bottom there is a postscript until 12.00 and it was 11:32. If you want to take a break, then make it official.

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Show business's response

Boss -

Level 26 Local Expert

We arrived to pick up the parcel at 9:15 (weekday) and kissed the closed door with the lights off. Technical support could not clarify anything - the opening time, the reason for the absence of an employee, etc. In this regard, there was a serious time lag for subsequent plans and commitments. I had to come at random in another period of the day

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Запольский В.

Level 4 Local Expert

On May 13, at 16.20, I arrived for the order, because I received a notification of its availability. Upon arrival, the pick-up point is closed, there is no light, only a piece of paper on the door "closed". I called support, they didn't answer anything in fact! And to drive once a day with the hope that the alternative will work so-so.

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Show business's response

Ozon

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13 reviews