The order was issued late, but it happens, I understand. Jalapeno was added to both shawarma (the person can't stand it), rustic potatoes were not added, he left a review in the application and the support awarded 1.2 points for the spoiled shawarma. There was no interest in solving the problem in the chat, they "got away" quite frivolously. They are extremely dissatisfied with shawarma, Papadoner treats its customers "very seriously" during the five-year quality period… I do not recommend it if you are passing by this place and want to take a shawarma along the way.

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Касаткин Д.

Level 5 Local Expert

Ordering cream cheese shawarma (comes with a baking dish), I always order from a Beijing one, it's always bad from the usual one. In the end, they put the usual one, well, okay, I think it's not fate. He wrote that such a situation had occurred, waiting for the money to be returned (p.s. This is the second time such a situation has occurred, the money has been returned). As a result, the manager calls, says: -"we looked at the cameras, you were making shawarma with a bakery" - "I attached a photo where it is clearly visible that there is no bakery here" - "well, there is no cabbage in the photo at all" 😂 I just said goodbye. Thank you more for showing your terrible service and communication with the client once again!

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Никита Н

Level 2 Local Expert

05/07/2025 I ordered shawarma through the app, the time was 45 minutes before the order. I arrived at Partizanskaya Street at 19:00 for an order, my order should have been ready by 19:10. Upon arrival, it was clear that there were a lot of orders, the chefs were trying their best, but the girls at the checkout were nice to each other and did not control the availability of ready orders. I picked up my order at 19:20, despite the fact that my order was not displayed on the screen as ready, and no one even called the order number at the checkout to give it away. And the order was picked up only after clarification at the checkout, and the cashier did not know herself, she asked her friend. As a result: the shawarma was cold.

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229 reviews