Checked in on 12/25/25 at 17.00, train in 12 hours. To check into a hostel in another house, it's very difficult to drag things up the stairs, it's better to check out first, and then pick up things from the luggage room. I got a place 3 in a room for 4 people, the room was empty, I was alone and at first I was happy.... I made the bed and lay down on the bed. It's very cold in the room. After a couple of hours, a bug ran over me, I lifted the mattress and saw bedbugs!!!! I found one on my clothes. Because of the hopelessness, I did not move out, there is a Wi-Fi and a toilet, so for 10 hours I sat on a chair in the middle of the room, watched movies, and bedbugs ran chaotically over my bed, feeling warm blood somewhere nearby.😅

See original · Русский

Зозулева Е.

Level 7 Local Expert

Everything is fine, Tatiana is a very responsible, kind and responsive woman, she told us everything and prompted us.The apartment is just super, everything is clean, without any complaints, the location is convenient, near the train station and metro. We were very satisfied, Tatiana, thank you very much, next time only to you!!!)))

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Николай Николаевич

Level 6 Local Expert

The administrator is deceiving you - the personal locker does not lock with a key, there is no key at all. The administrator gives the wrong door code. You can't get into the apartment. The windows don't close in winter. The complaint was announced to the administrator after the fact. The answer is that it stinks here, so they don't close the windows in winter! And anyway, it's not his problem that there are no handles in the windows! The administrator refuses to invite the management or authorized persons of the landlord, which violates the rights of the consumer. - expensive - you are being deceived - there are better options nearby - it is necessary to check the premises of the sanitary and epidemiological station. Quote: "the room stinks, so they don't close the windows in winter" + near the train station

See original · Русский

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47 reviews