Polotsky ekspress
Directions
Aeradromnaja
1.83 km
Siamionava
420 m
36 reviews
October 13, 2024
Good morning🌞
Today, a trip was planned at 6.56 from the Podkasteltsy stop. I travel often, I always prepare money so that there is no change, but it so happened this time that I had 100 rubles.The driver didn't have any change and he started telling me off how I was preparing for the trip..I offered to wait for the other passengers and then give me the change, but this option did not suit him either. He grumbled and said that I couldn't go without a ticket.I offered to leave then, since I couldn't, he said that he had already marked me and continued his pleasant monologue. In general, I decided that the trip would not be very pleasant and went out at the next stop, money to change at 7 in the morning).And immediately I received a message about the absence. It turns out that I had to listen to a lot of complaints in the morning and it turns out that I did not show up yet..I went in 15 minutes on another carrier. It's good that the driver here prepared for the trip in a different way than I did and found me change, without any complaints. You can always find a way out of this situation if you want to.
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6
December 9, 2024
Good afternoon. I want to express my "special gratitude" to the Polotsk Mile carrier, the driver of PEUGEOT Boxer 3946 (Belyy) Andrey. After being two minutes late and running after the minibus, he just drove off in front of his nose! Yes, I agree, it's my fault that I was late, but I asked him on the phone to wait literally 2-3 minutes (because I got into traffic lights unsuccessfully). But where is even a little bit of humanity?!?!?! When a girl calls and says I'm running for your bus...but immediately God and the King proudly declares, you are too late, I left!!! It's just beastly!!!! Sometimes the minibus is late and not by two minutes, everyone stands and waits calmly.....
I travel Minsk- Novopolotsk (mostly the Polotsk express) every month for 7 years. The price is rising and the service is unfortunately deteriorating! The drivers through one are very rude with luggage and don't want to help at all. It feels like we owe them.... Carriers, wake up! Have conversations with drivers about how to communicate and serve passengers! First of all, you should be grateful that we chose you!!!
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2
January 3
Good afternoon! Problems with the Polotsk express arise all the time. Not only that, drivers are often late, but they can't wait 5 minutes for a passenger. There was a case when the driver himself was 10 minutes late, and I was waiting at another stop. He called only 5 minutes later to say that he was leaving. It's not fate to call right away, so that the passenger has the opportunity to quickly cross the road. When I said I saw him and offered to come over now, he refused and said he would go. Inhumane attitude towards passengers!
See original · Русский
1