Polyclinic № 21

4.0

1504 ratings

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Надежда Смирнова

Level 8 Local Expert

The certificate incorrectly focuses on the work of the classrooms and the possibility of passing an examination (elementary) on a paid basis. The infectious diseases room should be open from 8:00-20:00, at 19:15 there is no one else. The queues are huge, and it's impossible to get reliable information. So don't rely on the help, come and read the signs on the door, and it's not a fact that the doctor will be there at the end.

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Алексей Луцевич

Level 7 Local Expert

They were forced to sit in the corridor with a temperature of 39.6 for an hour, because the doctors had a shift shift in the department where they receive patients with fever. I asked the receptionist if I could somehow get to a therapist urgently, but they told me no, sit and wait for an hour, if you want, write a complaint. I barely sat in the hallway for an hour with a temperature of about 40, got an appointment, the doctor said, as soon as you get home, dial an ambulance to give you a triple. I did so, and they asked me a logical question in the ambulance, but did the clinic run out of triplets? Why didn't you get an injection in a clinic with a temperature of almost 40? So I was wondering, but really, why? In general, I have never seen such disregard for patients anywhere)

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игорь рыжковский

Level 2 Local Expert

The clinic is very good, and after the equipment is repaired and updated, the visit brings even more joy. I would like to express my gratitude for the professionalism and attitude of the deputy to the patients. Chief physician Plotnikova V. N., doctors Filenkova I. I., Shamal D. Y. Special thanks to our district doctor Annalyeva M. R., This is a doctor and specialist, as they say "from God".

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Елена Опря

Level 3 Local Expert

I got sick and went to work because I had a doctor's appointment for a week in advance. I applied when it was really bad. They sent me to a doctor's assistant. I am very grateful to him. This is Ivan Alexandrovich Klochko. Autumn is an attentive specialist, tactful and knowledgeable. I listened to the wheezing and sent it to the snapshot. He prescribed the right treatment. There are more such specialists. I recommend it, you won't regret it. Good luck to you, Ivan Alexandrovich.

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sss skittles

Level 2 Local Expert

The clinic is not bad, the reception staff is polite and friendly. Of course, the doctors were all like that. Today, the doctor Galchenya O. M. refused to just look at the tests. She sent me to them. There's no way without a ticket. Although there were no people near the office at all. He and the nurse were bored. The time is 11.30.No one.I didn't ask you to listen to me, I didn't ask you to look at my medical history. Just click on the computer button. It is because of such doctors that a bad opinion of a doctor is formed. And there are a lot of good doctors in this clinic.

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Екатерина К.

Level 4 Local Expert

Absolutely incompetent call center staff! The information received over the phone is diametrically at odds with reality. Due to an incorrect telephone consultation, a person with a fever had to sit in line for an hour and a half just to find out that he needed to get a foothold in the clinic first, although the call center said that he did not need to. It is also impossible to obtain information on how to pass a medical examination for employment by phone. Only mentioning the book of comments and suggestions on the spot helps to somehow solve the problems...

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Лешко Сергей

Level 3 Local Expert

I rarely go to the clinic, but this time I don't know what motivated me. A general practitioner, Mahri Ravshanovna Annalyeva, appeared at our site. An amazing and positive person who thinks more about your health than you do. "As punishment" for not showing up at the clinic for three years, she sent me in a large circle to take all possible and impossible tests, CT scans, ultrasounds, etc., etc. As a result, I was diagnosed with stage 1 lung cancer, the whole story began in September-on November 5, I underwent surgery. How can this be? Maybe when the doctor is not indifferent and in his place. Thanks to the amazing Dr. Annalieva Mahri!!!

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Лилия

Level 4 Local Expert

The service is top-notch, all the specialists I had to deal with in connection with my illness are responsive, friendly, competent. After visiting the clinic, only pleasant impressions remain. I am especially grateful to Olga Mikhailovna Galchena, Anastasia Svibskaya, Veronika Ivanovna Petrash and all the junior and senior medical staff. I really wish there were more such doctors and wonderful people. With deep respect, your patient!)

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Оксана Лучина

Level 3 Local Expert

I thank the therapist Voshchilo Anna Sergeevna!!! She treated my mother's problem very carefully, listened attentively, prescribed tests and, upon a second visit, completely resolved our questions and correctly diagnosed them.This person is in his place and deserves respect!!!

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Олег Лось

Level 7 Local Expert

I visited a surgeon, there was a need. A young doctor, but already a Professional! I capitalize it because it's worth it. He fixed me quickly and confidently. That's also what I felt during the treatment :) In general, a good impression and a pleasant recovery. I definitely recommend it!

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Ксения Денисик

Level 6 Local Expert

I love this clinic! Always clean, tidy, courteous staff and excellent specialists! It is not always possible to get to the right doctor quickly, but now it is a problem for the whole society...

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Настя ил

Level 6 Local Expert

A wonderful clinic. I don't apply much yet, but when I get to the clinic, everything goes pretty quickly. The electronic queue is working. Doctor Savitsky Sergey Yuryevich, thank you for your work. Gynecologists are friendly and courteous.

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Lina

Level 5 Local Expert

I applied for insurance to a therapist of the 1st qualification category - Plotnikova Valentina Nikolaevna- I am very pleased with the doctor! Professionalism, attentiveness, individual approach! Everything is on top! I am very happy that I got to a Professional! thank you very much! I recommend it!

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Тася К.

Level 5 Local Expert

The worst of the clinics... The organization's level is zero. There are constant queues, it is simply impossible to get to the reception. Due to a knee injury, I was admitted to the hospital only 3 weeks after the injury itself, although I could barely walk. They will send you for an X-ray, then for an MRI scan with the words "if you want to spend money, then go", after the MRI scan they are sent to another clinic for consultation and a preliminary operation (which was not needed in the end). Okay, here's something else I can understand, the guy is young, he works, he doesn't have a lot of experience behind him yet, and he communicates very politely. But! On 06/23/2025, I went to donate blood in two directions (a general analysis from a vein and a finger). In ALL polyclinics, in this case, they ALWAYS take everything from the vein at once. I am additionally sent to the 4th floor to donate blood from my finger. Do I look like a colander to be pricked a few times??? "If you don't like it, go to a paid clinic" — and what are you working for? Of the entire clinic, only gynecologists, physical therapy instructors, and rehabilitation specialists have a normal attitude towards people.

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Кристина

Level 3 Local Expert

The worst polyclinic in Minsk. A corrupt place with many violations. If you have to apply, then only for a statement. Not a single competent specialist in any field. It has been possible to close such establishments for a long time, because they bring nothing but stress. The main thing is to close the shop and not pay salaries to non-cash doctors who serve hours until retirement. P.S. Dislikes here can only be provided by employees) If you had something to praise, the 300 people in line for blood donation would definitely praise you, make no mistake!

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Светлана Перепечко

Level 3 Local Expert

An excellent clinic, I applied for a driver's license. Everything was done in a short time, and all the necessary survey results were found. The polyclinic's management has done a great job in this.

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Инна Яковцева

Level 10 Local Expert

After the repair, I completely sowed it. Convenient windows for consulting, e-mail. People have become calmer. The receptionist helps to navigate at the reception. There were good doctors. However, the queues remained, despite the time in the ticket. The coupon is more like a guarantee that you will get to the doctor. There are a lot more patients than a doctor can take in. Very often, the reception time is stretched for another hour and at the same time everyone is accepted! I bow low to the doctors for this!!!

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Виктория Sh

Level 12 Local Expert

There are very few good specialists. The ge registry office always gives accurate information, to sign up for a massage and get a referral is another quest. The surgeon is not a Russian guy, he does not cope with his duties. The queue for coupons and without tickets does not fit the surgeon into these intervals. The organization of the work is not very good, the specialists are not very good (the good ones run away). A deputy works at the clinic, and the organization of the whole process is disgusting.

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Irina Weitzel

Level 7 Local Expert

I'm attached to this clinic, everything suits me. People are working everywhere. If you choose the right tone of communication, then it's the same with you. It depends on you how to teach yourself. There are queues everywhere. The specialists are competent and friendly

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Alexandra I.

Level 10 Local Expert

The staff is good Doctors are excellent specialists They are responsive and attentive. The attitude is friendly It is usually possible to get to the therapist by your own time using a coupon A very good clinic

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Ксю

Level 5 Local Expert

After calling the ambulance, the elderly man was informed about the arrival of the doctor the next day, it was Saturday, but the doctor did not appear. We had to go by ourselves. After this visit, the man was taken away by ambulance. After discharge, the doctor did not come again, they waited all day. Please pay attention to the disgusting work of the district doctor. Such people should be stripped of their licenses and fired. If you don't like treating people so much, why work in this field? It's just a mess. And you write what a wonderful repair and beautiful Windows. It is necessary to evaluate the work of the staff.

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Светлана Никитина

Level 2 Local Expert

I have been working at the 21st polyclinic for many years! Wonderful Dr. Naumovich Tatiana Frantsevna, always greets me with a smile in the office, I am happy to undergo examinations, I receive a lot of useful information on vision preservation.

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Алина Левко

Level 5 Local Expert

Writing out a prescription turned out to be an epic, an hour of time spent and the result was 0. After waiting in line for an hour, the doctor sent him to another office. Be more humane to others. We are all human beings!

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Ник

Level 20 Local Expert

In general, it's not a bad clinic, there are a lot of things, they do a lot. Queues are usually not very large, and there is a coupon system. Parking is not large, but there is one-way traffic nearby. You can park along the road.

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Geller

Level 3 Local Expert

This is the first time I 've encountered this . I called the doctor at home in the morning, because it was high t., I didn't get confused 39-39 *4. In the morning at 10-11 o'clock, a call came to the house.tel. the girl called from the clinic, did not introduce herself, asked if I was on sick leave, replied no, called the doctor, she asked again :how long ago? She explained that I was not on sick leave yet , but had just called and was waiting for a doctor because of the fever. To which I was told that it was a doctor, and I was asked NOT TO BRING DOWN THE TEMPERATURE SO THAT SHE WOULD MAKE SURE THAT IT WAS THERE. I checked on her, and she'll be here around 3 p.m. It's the craziest thing I've ever seen.When the doctor came, when I asked what the new joke was and why I had to suffer for half a day with a fever, I was told that it was now like this, because a prosecutor's check was coming during the week and they needed to give a report, and since I needed sick leave, I needed to avoid knocking down or I was allowed to drink half of it!! Paracetamol. A curtain.

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Alex K.

Level 5 Local Expert

As a sign of gratitude, I would like to say a pleasant and kind word to the ultrasound diagnostics doctor of the 21st polyclinic of the Zavodsky district, Valentina Adamovna Korotkevich.Valentina Alamovna is polite, attentive and friendly towards her patients, and this is exactly what we all need.She performs her noble work as a UD doctor with love, desire, calmly, confidently, thoughtfully.If necessary, he tells about the results of the examination, clearly answers the patient's questions.There is no doubt that she is a highly qualified talented specialist, as they say, a professional in her field, as I have seen from my own experience.I would like to note her sharp mind, observation, the ability to correctly assess the current situation and a high level of knowledge, which allowed her to become a high-class specialist. I always advise you to contact Valentina Adamovna, and especially when you need to perform a heart examination.Don't forget to please her with a good review. Thank you Valentina Adamovna from Alexander Katolikov.

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Yuliya Batalava

Level 2 Local Expert

Terrible attitude! I am bringing an elderly father who has a very difficult time moving on his own. Every time we face the same situation: either the doctor is ill, or the appointment was postponed without warning. No one even considers it necessary to call and inform about the cancellation! It is simply impossible to evaluate the work of the doctors — we never got an appointment. The organization of the polyclinic leaves much to be desired.

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TuriaArt

Level 9 Local Expert

Excellent modern clinic. You can order a coupon or statement online. 👍

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Ирина Юран

Level 5 Local Expert

It's the same as in all district clinics. The time of reception does not coincide with the pre-taken ticket. The incompetence of some doctors, specifically Anechkina's gynecologist, is arrogant, inconsiderate, and an unprofessional specialist. There are also very good doctors, namely A.Y. Klutskaya, a general practitioner.

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Наталья Ш

Level 6 Local Expert

Polyclinic as a polyclinic. In some places they will be well received, and in others they will not be very well received.Some behave as if they are great luminaries of science.But this does not anger, but rather amuses such behavior.There are doctors who treat you very well when you come to an appointment.It all depends on your luck and the mood of the medical staff.

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Хони

Level 5 Local Expert

In room 119, the girl is rude, scolded like a schoolboy, by God. She doesn't want to explain anything, just rolls her eyes and sighs, as if I'm asking her to quote her entire medical record from memory, rather than give me an extract, for which I was sent to this ill-fated office. As a result, I gave a referral to another office instead of being discharged, I'm frankly sorry for the time spent.

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Kunis-Pilotkin

Level 4 Local Expert

There are 21 polyclinics, it works together with 5 hospitals, after renovation, there are many useful paid services, surprisingly normal attitude from the registry and doctors.

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Марина Гутковская

Level 4 Local Expert

119 pre-medical office the same paramedic expressed a gratuitously boorish attitude twice during treatment.

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Андрей Цвирко

Level 3 Local Expert

A little time for Prof. Checkups, rude doctors, and a neurologist from 402 rooms are very aggressive and rude. The ophthalmologist is terribly slow, and only two people made it to the professional examination.

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Лия Новикова

Level 3 Local Expert

I would put 0, and that's a lot for them. It has been attached for a year now, and they still haven't got a card after numerous requests. The gynecologist, specifically Serko, is an unbearable woman. Every trip to her is a whole test. In addition, I go to the pre-medical office for help every day, because of the large flow of people, I did not get an appointment. The doctor spoke clearly today. Who needs to leave work and come earlier, if you can't get in anyway, I can't help, there's no one else to work. It is a pity that the child could not have time to apply to the university, just because he did not have time to pass a medical examination, patients share identical situations in the queue. I had to go to a paid clinic.

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Александр

Level 2 Local Expert

In my experience, this clinic is incredibly poorly organized. I have been served in many clinics, but unfortunately, it is only thanks to 21 clinics that I have to go to private clinics. The clinic is currently in a particularly critical time. People start gathering outside the doors by 6 a.m. Usually they are 40 people, they stand only for the sake of having a small chance to enroll in specialized specialists. The expression "make an appointment by phone" does not work, since the reception desk usually does not pick up the phone during the first hour of work. After 3 weeks of standing in the cold, I still couldn't get a ticket to a neurologist. Before that, I spent 3 weeks trying to get a ticket to a therapist, who turned out to be three working people for the entire clinic. And no matter what, the shortage of personnel has been haunting this place for many, many years, but for some reason there are only 15 coupons per day for any doctor, which only makes the situation worse. In this clinic, you'll recover faster or die before you get a ticket. And even getting an appointment with a specialist does not guarantee that you will receive help. I understand everything, and any diagnosis is based on the exclusion method. And maybe it's my fault that I was hoping for the professionalism of the doctors, but I had to insist on my ailments every time. Insist on the therapist, insist on the neurologist, insist on the ent. But still, why is it that if you come down with an ailment, they will convince you that you are healthy and you just leave believing them. And months later, it turns out that you are noticeably ill and just someone did not consider it necessary to take care of you during the time. Funny thing is, the ECG here takes an incredibly long time. Now, at least more or less, but once I sat in line for almost 5 hours, and they accepted about 4 people per hour. Periodically, the clinic switches from recording "the next day", expanding the available days, then you can wait several months for your ticket. There are also good points in it. The electronic queue is very comfortable. The oculist, venereologist, and traumatologist are excellent doctors. But how many times a day does the traumatologist take, God forgive me, there are not so many coupons in the entire clinic. We all don't give 60% of our salaries to taxes so that these people can function so haphazardly. I don't want to finance you, return my taxes before I die, I'll give them to a private clinic!

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Arseny Gulenkov

Level 8 Local Expert

There is a live queue to the traumatologist, sit for at least 3 hours at any time of the day, whenever you come. Or even more. The queue at the pre-hospital to attach for more than two hours. This is despite the fact that I arrived half an hour before the start of the appointment. If you don't have a cold, but something a little more unusual, then you will look for a doctor yourself, they don't know anything at the reception and just redirect back and forth through the offices until you find a competent person (there are probably only a few left)

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валера

Level 4 Local Expert

We arrived normally, everything was explained super clearly and sent to the reception desk, we were given a ticket for the time, like everyone was sitting in line, but this is not what they should give out, in order to get to the surgeon with your problem, in order to pass without waiting in line, you need to be either a student, or at an LTP or deprived of parental rights about five of them have passed here while the waiting list has run out of time , thank you very much for the super service, apparently people are doing the wrong thing in life to be eligible for their own reception

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Ольга Ермолич

Level 2 Local Expert

07.10.2024 I contacted my mother, who is 86 years old and she can barely walk with two sticks, and in the clinic I drive in a wheelchair through the corridors to an oncologist (in the direction) to take cytology to establish or refute the diagnosis of basal cell carcinoma. I have never known such a cynical, indifferent and boorish reception. They didn't take the analysis, they said they were only consulting, it was impossible to say a word. The doctor scolded in a dissatisfied and rude tone for unknown reasons, threw the piece of paper and were free. The whole reception did not take even 3 minutes. The haste and speed are simply cosmic. It's just a shame for such doctors. Why go into a profession if you're not even in the mood to help people. They left the office as if they had been spat on.

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Вадим Гозенпуд

Level 9 Local Expert

As everywhere, there are not enough specialists and queues. They completely refuse to take a general blood test when you take it for biochemistry, they send you to the 4th floor. (Scoop)

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Анна Матухина

Level 6 Local Expert

Somehow it happened that all the doctors I met here were adequate and friendly. No one was rude to me, they tried to help me. Grandma 85l is also treated with respect and understanding by everyone. Among the disadvantages are the frequent breakdown of the elevator (it's hard for Grandma), a therapist who cares about your "troubles" if you're not dying (although it feels like even then he won't care) and a lack of staff. And so the hall was renovated. Nicely. It is easy and fast enough to sign up for paid services. All three pregnancies were treated very well by all specialists.

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Ralinka Malinka

Level 3 Local Expert

I went to the infectious diseases room according to the temperature, so that they would prescribe pills and open a sick leave, then the quest began. I sat in a waiting list from 9 a.m., got to the doctor at 12 p.m., who gave me a referral for tests and told me to come back in an hour. They have shifts from 1 p.m. to 2 p.m. They started taking me at 2:40 p.m., another doctor started telling me her symptoms all over again, the first doctor didn't listen to me, the second one did the same. They only paid attention to my tests and then referred me to a therapist. The therapist has a lot of people, again on a first-come, first-served basis, and I barely spent an hour and a half with the therapist. But she was the only one who examined me, listened to me, and prescribed treatment. As a result, I spent time in the clinic from 9 a.m. to almost 6 p.m. I've been killed all day, and I had to tell three doctors about my symptoms and complaints. Doctors from the infectious diseases office transfer responsibility to the therapist. So why did they set up this infectious diseases room, if you need to go to a therapist anyway. The whole quest is to get into room 314, there is always a long queue for sick leave, you need to sit out 1.5-2 hours to close or extend the sick leave.

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Lera Yudi

Level 2 Local Expert

It's just a tin can! To get to the surgeon for an appointment, you need to complete a whole quest. I called in the afternoon, I wanted to order a ticket, and they said call me tomorrow at 7 a.m. Waking up at 7 a.m., it was only at 7:40 a.m. that I managed to get through to hear the answer: there is no ticket. And what should I do? We arrived at the clinic and waited 4 hours on a first-come, first-served basis. Only one surgeon accepts it: and he has hospital leave, bandages, and new coupons. We waited 4 hours for an unfortunate referral to be issued to us only for a consultation. I'm already silent about the hospitalization and sick leave. There is only one answer: you are not dying, so there is no sick leave. What should I do if my father can't stand on his own two feet? Go to work? I'm pretty shocked by this mess. I'd rather pay any money, but once again I don't want to get involved with this clinic and such doctors.

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Ирина

Level 4 Local Expert

Excellent gynecologist Hare Elena Leonidovna. I conducted the first pregnancy with her, everything is clear and to the point. He does not babble, but there is also no cold attitude, he is always interested in how he feels, asks about problems. He doesn't write out too much. When they found out about the 2nd pregnancy, I prayed that she would still work at the clinic))) Fortunately, the doctor is in place)

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Юлия Вербицкая

Level 2 Local Expert

I want to leave a thank you here, koypish Anna therapist. Very responsive. A competent specialist. And the most important thing is proper treatment. Our clinic is very beautiful, spacious, lovely young specialists who will consult. No problem to take a ticket, sign up. Come even + - 2 minutes you will always be accepted, thank you and just as low cried, he went to the chief physician for such medical staff, thank you. Have a great job and a good mood. Just go ahead, and most importantly, don't get sick.

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Татьяна Синяговская

Level 3 Local Expert

I really liked the service at the women's clinic. Especially the doctor Anechkina Veronika Alexandrovna. A very competent specialist and just a pleasant girl to talk to. I am very grateful.

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Галина П.

Level 2 Local Expert

I would like to thank the administration and staff of 21 polyclinics for the action "Open Day for elderly Patients" held on 29.09.2023 on the eve of the International Day of Elderly People, 1.10.2023. 29.09 all doctors received elderly people without coupons on a first-come, first-served basis. Everything was organized, without special queues, and friendly. I was able to visit an ENT doctor and an optometrist, whose advice I really needed, due to the aggravation of my diseases. Many thanks to ENT doctor Denisenkova A.V. and optometrist Naumovich T.F. who were very attentive and friendly to my problems and prescribed the drugs I needed. I would really like such actions to be held more often, at least once every half a year. With respect and gratitude, Galina Petrovna, 78 years old

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Лена Бабук

Level 4 Local Expert

Wonderful gynecologist Veronika Anichkina! She is very pleasant to talk to and a competent specialist! I am very pleased that she is a doctor in my area.

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Оксана Капустина

Level 3 Local Expert

Yesterday, February 4, near the ophthalmologist's office, my mother became ill and received medical help.day hospital staff .I want to express my deep gratitude to everyone (I didn't ask for their last names)who took part in the rescue of my mother, Jadwiga Romanovna Vederko.Good health and good luck in your work!!!With gratitude and respect!!

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Maria P.

Level 2 Local Expert

Thanks to the management for the excellent organization of work in the clinic! The doctors are attentive, and the administrators are polite – it is clear that the staff really cares about the patients.

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Polyclinic № 21

412 reviews