I really like how this service works, I have repeatedly sent parcels to Russia-there were no problems or errors.I am very grateful to all the employees

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Александр К.

Level 3 Local Expert

We ordered express delivery to Russia, with door-to-door delivery, asked as quickly as possible, paid 70 euros, promised terms of 8-10 days. After 13 days, no one handed over the parcel. The company reacted as irresponsibly as possible to our requests to find out what was with the product, and explained that we would receive it in the near future, then they began to say that the address was incorrect, although everything is correct and no one even called the recipient's phone. As a result, they dropped the phone number of the Russian post and offered to figure it out for themselves. We got a call, our parcel is at the other end of the city in the Russian post office, which has closed for repairs, and will open only in 10 days. In general, there is no assistance or influence on the Russian post so that we receive the goods, the usual intermediaries

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Татьяна П.

Level 4 Local Expert

My experience is 4 parcels at once!! Well, that's how it turned out. I was honestly worried, it's a hectic time right now. This is my first experience, there were a lot of questions and I was just pestering when sending. All questions were patiently answered, everything was competently packed, told where and how to track. In general, they were very attentive and polite! They gave good advice on shipping! The whole team acted harmoniously! And yes, we got to lunch and it didn't stop us from accepting the parcel! In the classic Italian service, at lunch for 2 hours, everyone leaves and no one talks to you)) I want to thank you for your patience, high-quality and on-time delivery!!! Thank you very much! Everything came in one piece!

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9 reviews